iOS 10 Black Screen Spinning Wheel

Hi taforst, yeah i got it fixed 🙂

when you have this spinning wheel on your screen just press power button and home button untill you see apple logo on the screen.it will not delete any data on your phone. i got this solution when i had a chat with Apple care.

Mine got fixed after doing the same. Hope your's too get fixed.

Have a great day !!!

br-

Sudhansh

Turning off the outlook app notifications solved this for now but this is not a long term fix. I tried to submit this to microsoft support also.

I have still not had it happen one time since I uninstalled the Outlook app a few days ago.

I'm under the impression that for me the situation improved a lot since I disabled the "Rest Finger to Open" option. Might be wishful thinking, but if you enabled this as well you could give it a shot...

Considering htis has generated 4 pages of people posting, there must be a load of people hitting it. in my informal poll, nearly half the people i know who have upgraded are seeing this issue - especially on the iphone 6 plus models.

Personally, i think its a memory issue - i kill off anything in the back stack - i know that many of them are hydrated, but it happens to me less when i have less on there.

/i

I Have outlook on my phone (but notifications disabled) and had no crashes, i fixed it by resetting all settings Which removed all apps notificationS. This problem seems like unusual, would a notification cause these OS crashes? But why would a notification cause the whole OS to crash.

Hmm, so maybe the problem, then, is widgets in iOS 10 having memory leaks, and the Outlook app's widget is particularly unreliable and prone to causing the system crashes folks are seeing? And for those who don't have Outlook installed but are still seeing the crashes, then maybe they have a bunch of widgets configured that also expose this unreliability in iOS 10?

I need the Outlook app for work, so uninstalling it is not an option for me, unfortunately.

I have disabled ALL widgets except for a couple native Apple ones (Phone Favorites & Weather) to see if this improves things for me.

Hi there,

I had this same problem with my phone but in talking with someone at Apple they said to hold down the power and home button; this will force shut down the phone and then you can simply turn it back on. I haven't had any issues and didn't lose and content on the device...hope this helps!

This happens on pretty much a daily basis for me.

iOS 10.1.1 (says my software is up to date)

iPhone 5s

The only solution I've found is to hold both the POWER and HOME buttons at the same time, until the Apple logo comes back on screen.

try disabling all notifications.

Br

Koitalel

With IOS 10.2 released today, see if it's fixed or not.

I Have the same problem. 3 co-workers have the same problem. I opened a chat with Apple support, however, they indicated it was just my phone and that I should backup my phone and do a factory restore. That's pretty extreme, especially considering that 100% of my immediate peers with iPhone 6 devices are facing identical frustrations.

Same issue. I was downloading an app. It got stuck in an "installing" status on the home screen. I tried to open another app but the phone was unresponsive. Then I got the black screen with the spinning wheel. This is a new iPhone 7 fresh out the box. I tried the normal power/home button for 30 seconds combo, but still nothing. I opened a support chat with apple, sent her the link to this topic and said help. She had my hold the power button and down volume for 10 seconds. I let go and the phone rebooted. Man i hope this gets fixed soon.