jrich4945

Q: iOS 10 - Alarm stopped working

I've upgraded my iPhone 6 to iOS 10.0.1 and ever since the update, my alarm clock no longer works. I can set an alarm, the alarm clock icon shows up in the upper RH of the screen, but when it's time to alert, nothing happens.  The phone does not turn on, it does not create any sound.  I've tried everything I could think of and the suggestions online, but no luck.

 

Another odd behavior is that even after an alarm has past (with no reaction in the phone) the icon in the upper RH remains.  I can delete all alarms, the alarm icon still is present on the screen.

 

I've tried the new Bedtime feature thinking it my by part of the problem, but it also does not work.  However, it does have some impact; if I turn on the bedtime feature, the alarm clock icon on the upper RH of the screen will go away and any alarm (on the alarm screen) that was armed gets turned off.  It's as if the two are mutually exclusive meaning you can either use Bedtime or traditional alarms, but not both.  Does anyone know if this is the case?

 

I really doubt I'll use the Bedtime feature, it's a little odd and not terribly useful for a hectic life that isn't too predictable for going to bed each night.  However, losing total functionality of the traditional alarm clock is a huge disappointment.

 

I've tried restarting the phone; the only thing that does is make the alarm clock icon disappear (if it was stuck on from a prior alarm). It does not restore the actual vibrate / audible function of an alarm that is set.

 

I also deleted my iHome clock app thinking the alarms from that app might somehow be competing with the native iOS alarm function, even though they both worked fine in iOS 9.

iPhone 6, iOS 10, Alarm Clock

Posted on Sep 22, 2016 1:17 PM

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Q: iOS 10 - Alarm stopped working

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  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Sep 22, 2016 2:32 PM in response to jrich4945
    Level 9 (58,976 points)
    iPhone
    Sep 22, 2016 2:32 PM in response to jrich4945

    Have you deleted all of your alarms and re-added them?

  • by jrich4945,

    jrich4945 jrich4945 Sep 22, 2016 4:15 PM in response to Meg St._Clair
    Level 1 (5 points)
    iPhone
    Sep 22, 2016 4:15 PM in response to Meg St._Clair

    Yes, that was one of the first thing I tried thinking "old" alarms from iOS 9 might be the hang up.  No luck.  Also, like I mentioned in f post, even after I delete all alarms, the alarm icon in upper RH stays on.  It's absolutely maddening for something some mundane and was working fine before upgrading iOS...

  • by jrich4945,

    jrich4945 jrich4945 Sep 22, 2016 4:23 PM in response to Meg St._Clair
    Level 1 (5 points)
    iPhone
    Sep 22, 2016 4:23 PM in response to Meg St._Clair

    After trying a few more things I found even more craziness. If I set a timer, it counts down to zero as expected, but no sound or vibrate at zero for that either.  It just stops and resets.  Then, I realized if I have an alarm set, and subsequently start a countdown timer, it cancels the alarm and removes the icon from the upper RH.  Likewise if I start a timer and it's counting down and then I try to set an alarm while it's counting down, the timer is cancelled.  It's as if everything  exclusive and the clock can no longer do anything more than one of its functions, and all alerts for any of the clock functions (sound and vibrate) are disabled.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Sep 22, 2016 7:29 PM in response to jrich4945
    Level 9 (58,976 points)
    iPhone
    Sep 22, 2016 7:29 PM in response to jrich4945

    Sorry, I missed that you'd already deleted the alarms.

     

    Yes, you can use Bedtime and conventional alarms as long as you don't have a conventional alarm set for the same time. That seems to cause a problem.

     

    If a forced restart (pressing and holding the Home and power buttons until the apple appears, then letting go) doesn't resolve your issue, the next steps would be to restore from back up, then restore as new.

  • by greenfeather,

    greenfeather greenfeather Sep 25, 2016 11:24 AM in response to jrich4945
    Level 1 (4 points)
    iPhone
    Sep 25, 2016 11:24 AM in response to jrich4945

    This is happening to me as well!  All of the things that you have described!  Any advice would be helpful as I use my alarm every day!

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Sep 25, 2016 12:11 PM in response to greenfeather
    Level 9 (58,976 points)
    iPhone
    Sep 25, 2016 12:11 PM in response to greenfeather

    greenfeather wrote:

     

    This is happening to me as well!  All of the things that you have described!  Any advice would be helpful as I use my alarm every day!

    I've given at least three suggestions already. Have you tried them?