iOS 10 - Alarm stopped working

Ssmokes wrote:

I'm not saying they were clueless as a whole, I consider(ed) the whole handling of the issue as being unprofessional. Ok, I have no problem accepting the possibility of an app causing this. Funny enough, I was told I should restart my phone at least once a week as a general "healthy practice", and that should make the issue go away. Well, thanks but no thanks!

But back on point, let me ellaborate. Initially, I thought I was the only one with this issue, and with that thought I went to the Genius Bar the first time, back in December. Then I found this topic, and it turns out I'm not the only one with it! Fast forward another visit, and the phone replaced, and the issue persisting.

Well, if an app is causing the issue, gather a list of apps that these customers have installed, centralize the data and let's rule out the culprit, it's not exactly rocket science. I'm sorry if I seem overly-frustrated, but it's not funny having to check my alarm sounds before going to bed each night, just in case.

I rarely restart my phone, however, it's not exactly an onerous process.

No, you're not the only one with this problem. However, that doesn't change the fact that it's still a relatively rare problem. And, Apple doesn't generally provide support for third party apps. And, again, this is probably a problem with a number of different causes. It may not be an app itself is causing the problem. It may be some data that's a being used by the apps. It might be a combination of apps.

If it were me, I'd start by restoring the phone as new and testing. If it worked, I'd add apps back on to the phone a couple at a time to see at what point the problem resurfaces. Then, I'd delete the apps I'd just added and test again. It's the way we used to text for extension problems back in the pre Mac OS 10 days. If it's a combination of apps, this might not catch it but, it's where I'd start.

So glad I've read this thread. I've been puzzling for weeks as to how I've been managing to sleep through my alarms. It's a good job my body clock seems to wake me up in time for work - but later than I'd like to be.

I've tried airplan mode on/off. Have checked airplay and closed all other apps. My alarms vibrate with no sound, no sound with ringer and no sound with music. However things like

Text messages, email so play their sound.

All very frustrating.

Alarm had no sound! Missed a very important meeting this morning because of it. I expect much much more from Apple!

Alarm notice showed on the display, but no sound!

iOS 10.2.1, iPhone 7+. No other Alarm apps installed, just Apple's

It took me two weeks. I went through 2 new phones. There is nothing wrong with your phone. The problem is in your backup in cloud or iTunes. I'm sorry to have to tell you to restore the phone as a new iPhone. It will take lots of time but that fixes the problem

I'm on iOS 10.2.1 and my alarms will randomly work one day then not the next. I've tried everything but some days I'll wake up hours late because they didn't go off.

I've had to resort to settin multiple alarms five minutes together, some of which will work and some which won't.

I have the same problem. I have managed to keep the same alarm sound that I liked on my first mobile (Nokia) 12 years ago, by downloading a similar sound to iTunes when I got my first iPhone. Ive used it successfully on iPad and iPhone ever since. Yesterday I noticed 'Bedtime' so blindly set it, only to find:

1. It didn't allow me to use the frog sound

2. It seems to have disabled all sound in my normal alarm.

Apple, this is pathetic and needs your immediate fix! Otherwise we face economic collapse due to no one getting to work on time anymore.

Brindieye wrote:

I have the same problem. I have managed to keep the same alarm sound that I liked on my first mobile (Nokia) 12 years ago, by downloading a similar sound to iTunes when I got my first iPhone. Ive used it successfully on iPad and iPhone ever since. Yesterday I noticed 'Bedtime' so blindly set it, only to find:

1. It didn't allow me to use the frog sound

2. It seems to have disabled all sound in my normal alarm.

Apple, this is pathetic and needs your immediate fix! Otherwise we face economic collapse due to no one getting to work on time anymore.

If you don't like Bedtime, turn it off. You should still be able to use your preferred custom tone with the standard alarm function in the Clock app.

I'm stuck in the exact same situation! I've tried everything including a reset (lost all of my precious photos)... Im not too sure what to do, and at this point, I'm almost considering switching to android and leaving the whole problem behind... Any suggestions I can take on what to do next???

CookiefromChina wrote:

I'm stuck in the exact same situation! I've tried everything including a reset (lost all of my precious photos)... Im not too sure what to do, and at this point, I'm almost considering switching to android and leaving the whole problem behind... Any suggestions I can take on what to do next???

Reseting your phone (now called a forced restart) doesn't remove any data. It sounds as if if what you did was Erase All Content and Settings. Why did you do that without making a back up? Hopefully, you now have a back up strategy in place.

So, did you restore as new and test without adding any 3rd party apps?

reliusrr wrote:

Same here! Removed DND schedule and all is well

DND doesn't affect the alarm. The alarm will be audible even if DND is engaged. The two functions simply aren't connected. And, yes, I have personal experience with this. I have DND scheduled and no problems with my alarm.

Update- turning off DND scheduling did not fix the problem.

After some digging, I noticed ALL my iPhone native ringtones sound exactly the same. And if I was to choose one of these ringtone sounds, such as Apex, Beacon, Bulletin, etc. as the alarm 'sound', the alarm doesn't work (technically, the alarm goes off, but you can't hear it, which for me, means it does not work).

However, if I choose a "song" as my alarm sound, the alarm works as advertised- go figure!

Not sure if this is related, but my home button on my 7plus isn't working properly either...

reliusrr wrote:

Not sure if this is related, but my home button on my 7plus isn't working properly either...

It sounds as if there well could be something large wrong with your phone. Try restoring the phone from back up and testing. If that doesn't help, restore as new.

I was facing the exact problem.

Do this:

1) Go to Settings>Sounds.

2) Disable 'Vibrate on Ring.'

3) Make sure 'Ringer and Alerts' show enough volume.

After performing these steps, my alarms and ringtones are working normally.

I am using iOS 10.3.2 on iPhone 5s.

Tried so many of the suggestions here with zero results. Like the original posting nothing seems to work. Tonight I downloaded the app Alarm Clock Free by I Handy and guess what, THAT alarm clock seems to work. Apple needs to fix their stuff but since this seems to have been going on for years now I am just going to work around the broken alarm. No need to buy a new phone.

I think I found the solution. Go to Settings>Sounds and where it says Ringers and Alerts, turn on the button that says Change With Buttons. I’m no expert but I did this last night and my alarm worked properly this morning. Good luck!