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jrich4945 Author

Level 1

89 points

iOS 10 - Alarm stopped working

I've upgraded my iPhone 6 to iOS 10.0.1 and ever since the update, my alarm clock no longer works. I can set an alarm, the alarm clock icon shows up in the upper RH of the screen, but when it's time to alert, nothing happens. The phone does not turn on, it does not create any sound. I've tried everything I could think of and the suggestions online, but no luck.

Another odd behavior is that even after an alarm has past (with no reaction in the phone) the icon in the upper RH remains. I can delete all alarms, the alarm icon still is present on the screen.

I've tried the new Bedtime feature thinking it my by part of the problem, but it also does not work. However, it does have some impact; if I turn on the bedtime feature, the alarm clock icon on the upper RH of the screen will go away and any alarm (on the alarm screen) that was armed gets turned off. It's as if the two are mutually exclusive meaning you can either use Bedtime or traditional alarms, but not both. Does anyone know if this is the case?

I really doubt I'll use the Bedtime feature, it's a little odd and not terribly useful for a hectic life that isn't too predictable for going to bed each night. However, losing total functionality of the traditional alarm clock is a huge disappointment.

I've tried restarting the phone; the only thing that does is make the alarm clock icon disappear (if it was stuck on from a prior alarm). It does not restore the actual vibrate / audible function of an alarm that is set.

I also deleted my iHome clock app thinking the alarms from that app might somehow be competing with the native iOS alarm function, even though they both worked fine in iOS 9.

iPhone 6, iOS 10, Alarm Clock

Posted on Sep 22, 2016 1:11 PM

155 replies

Oct 9, 2017 7:36 AM in response to SharpsburgGA

I think I found the solution. Go to Settings>Sounds and where it says Ringers and Alerts, turn on the button that says Change With Buttons. I’m no expert but I did this last night and my alarm worked properly this morning. Good luck!

Oct 10, 2017 5:13 AM in response to mitnarf

Did you find a 3rd party alarm that works? I tried 3 different and none worked. I also noticed when logging in here that the 2 step verification sms did not pop up on top of my browser. Before sms used to come on top.

jackieoh

Level 1

8 points

Oct 11, 2017 7:44 AM in response to IdrisSeabright

This is an absolutely inappropriate solution. it's a year later and i'm STILL having problems - and now with iOS 11, MORE problems - with the alarm feature. i use my phone for, in priority order:

1. calls

2. texts

3. alarm

4. pics and internet

ALARM..

as in - i missed a flight sunday, which cost me $75 (i was lucky) to change my flights after the fact. i have been late to work this week. no - buying a 3rd-party software so i can reset my phone to factory settings without losing my data is NOT an appropriate response. I am an app tester for a living - there is absolutely no reason why this shouldn't have been fixed long ago except for tonedeafness of the product team. if the basic apps aren't reliable in something so necessary, the phone isn't worth it.

Oct 11, 2017 8:41 AM in response to jrich4945

Oct 11, 2017 8:42 AM in response to jackieoh

This may seem silly but I think I found the solution. Go to Settings>Sounds and where it says Ringers and Alerts, turn on the button that says Change With Buttons. I’m no expert but I did this last night and my alarm worked properly this morning. Good luck!

Dec 21, 2017 9:47 AM in response to jrich4945

Am having the same problem and Apple told me they've never heard of this problem before. I restored to factory setting and alarm worked fine. Then restored from backup and it didn't work again. Just bought a new phone and am dreading setting up as new phone and then getting all my info back. Really stinks that you can't delete the clock app and start it over again.

MD5965

Level 1

4 points

Sep 24, 2017 8:28 PM in response to jrich4945

Tap settings then sounds, turn up ringer, worked for me !!!

Sep 22, 2016 2:32 PM in response to jrich4945

Have you deleted all of your alarms and re-added them?

jrich4945 Author

Level 1

89 points

Sep 22, 2016 4:15 PM in response to IdrisSeabright

Yes, that was one of the first thing I tried thinking "old" alarms from iOS 9 might be the hang up. No luck. Also, like I mentioned in f post, even after I delete all alarms, the alarm icon in upper RH stays on. It's absolutely maddening for something some mundane and was working fine before upgrading iOS...

jrich4945 Author

Level 1

89 points

Sep 22, 2016 4:23 PM in response to IdrisSeabright

After trying a few more things I found even more craziness. If I set a timer, it counts down to zero as expected, but no sound or vibrate at zero for that either. It just stops and resets. Then, I realized if I have an alarm set, and subsequently start a countdown timer, it cancels the alarm and removes the icon from the upper RH. Likewise if I start a timer and it's counting down and then I try to set an alarm while it's counting down, the timer is cancelled. It's as if everything exclusive and the clock can no longer do anything more than one of its functions, and all alerts for any of the clock functions (sound and vibrate) are disabled.

Sep 22, 2016 7:29 PM in response to jrich4945

Sorry, I missed that you'd already deleted the alarms.

Yes, you can use Bedtime and conventional alarms as long as you don't have a conventional alarm set for the same time. That seems to cause a problem.

If a forced restart (pressing and holding the Home and power buttons until the apple appears, then letting go) doesn't resolve your issue, the next steps would be to restore from back up, then restore as new.

Sep 25, 2016 11:24 AM in response to jrich4945

This is happening to me as well! All of the things that you have described! Any advice would be helpful as I use my alarm every day!

Sep 25, 2016 12:11 PM in response to greenfeather

greenfeather wrote:

This is happening to me as well! All of the things that you have described! Any advice would be helpful as I use my alarm every day!

I've given at least three suggestions already. Have you tried them?

Sep 28, 2016 3:02 AM in response to IdrisSeabright

Tried all of the above (and some more, except for resetting the phone and setting it up as new - backed it up from iCloud)

Still no ideas how to solve this.

Sep 28, 2016 5:57 AM in response to megapihar

megapihar wrote:

Tried all of the above (and some more, except for resetting the phone and setting it up as new - backed it up from iCloud)

Still no ideas how to solve this.

The next steps would be, as you've noted, to restore from a back up and test, then if that fails, restore as new and test.

iOS 10 - Alarm stopped working