You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

jrich4945 Author

Level 1

89 points

iOS 10 - Alarm stopped working

I've upgraded my iPhone 6 to iOS 10.0.1 and ever since the update, my alarm clock no longer works. I can set an alarm, the alarm clock icon shows up in the upper RH of the screen, but when it's time to alert, nothing happens. The phone does not turn on, it does not create any sound. I've tried everything I could think of and the suggestions online, but no luck.

Another odd behavior is that even after an alarm has past (with no reaction in the phone) the icon in the upper RH remains. I can delete all alarms, the alarm icon still is present on the screen.

I've tried the new Bedtime feature thinking it my by part of the problem, but it also does not work. However, it does have some impact; if I turn on the bedtime feature, the alarm clock icon on the upper RH of the screen will go away and any alarm (on the alarm screen) that was armed gets turned off. It's as if the two are mutually exclusive meaning you can either use Bedtime or traditional alarms, but not both. Does anyone know if this is the case?

I really doubt I'll use the Bedtime feature, it's a little odd and not terribly useful for a hectic life that isn't too predictable for going to bed each night. However, losing total functionality of the traditional alarm clock is a huge disappointment.

I've tried restarting the phone; the only thing that does is make the alarm clock icon disappear (if it was stuck on from a prior alarm). It does not restore the actual vibrate / audible function of an alarm that is set.

I also deleted my iHome clock app thinking the alarms from that app might somehow be competing with the native iOS alarm function, even though they both worked fine in iOS 9.

iPhone 6, iOS 10, Alarm Clock

Posted on Sep 22, 2016 1:11 PM

155 replies

Tronny77

Level 1

4 points

Nov 23, 2016 3:30 PM in response to sgpeters60

I have tryed that seweral times. Works for a day or a few than ITS the same error all over again

Dmthomp3

Level 1

4 points

Nov 28, 2016 1:49 AM in response to jrich4945

I'm having the same sort of problem, but not with my updated iPhone 6, but with my brand new iPhone 7. The ringer isn't working what so ever on my alarms.

Nov 30, 2016 4:25 AM in response to jrich4945

I have had problems with my alarm since the update also, things like the alarm "app" itself freezing mid use and force closing itself where the phone sometimes will even restart!

I also have ALOT of trouble turning on and off alarms as I have a few set and have never had a problem, I will turn them either off or on it doesn't matter and pretty much 100% guaranteed it will do the opposite to what I wanted it to do!

When I want to put on in it goes back off

It's a never ending challenge some nights before bed!! Starting to have enough of these updates!

GW236236

Level 1

4 points

Dec 2, 2016 3:48 AM in response to dkBo$$

I followed the advice above, but rather than it being stuck on an App the volume appeared to be turned right down. Turned up the volume and set a test alarm and it appeared to work even in silent mode. Long way to go yet before I trust it as my only alarm though!

widloma

Level 1

4 points

Dec 8, 2016 1:59 AM in response to jrich4945

I am having the exact same issue with an iPhone 5S. The thing is that some alarms do ring, where as others don't. I tried if parameters like setting an old alarm or putting a new one made a difference, but they don't at all. The thing even crazier is that I tried putting a third party alarm clock app, that I've been using for a long time as well, and those don't ring either! Even a nap app doesn't work anymore. I have lost quite some important appointments because of it, and it is unreal why Apple is not fixing this!

Yui Seow

Level 1

4 points

Dec 11, 2016 3:53 AM in response to jrich4945

Same thing here!! There's only vibration ...

Sidlon

Level 1

4 points

Dec 12, 2016 8:59 AM in response to jrich4945

Just to confirm - this started happening with iOS10 on my iPhone6, and is still an issue as of 10.1.1. Rebooting the phone causes alarms to work for a few days.

Dec 14, 2016 8:26 AM in response to mitnarf

I also have the same issue with my alarm after the update. I decided to try a third party app alarm and it worked for about 2 days. Then it stopped working altogether and my phone alarm worked for 1 day. Unfortunately, nothing works now. It doesn't matter what third party alarm I choose to download, none of them make sound at all but the icons pop up saying stop/snooze. I am on my way to Walmart to buy an alarm clock and then to purchase an Android again!

jimbaldy

Level 1

4 points

Dec 14, 2016 9:49 AM in response to jrich4945

I had this same problem and tried a variety of different methods suggested in this stream (deleting and re-adding the alarms etc.) including a hard reboot each day to try and get it working. Sometimes this would work and other times not. In the end I realised that the sound on my alarm seem to be linked to the sound of the video player/headphone volume. If the headphone/speaker volume is set to off then the alarm becomes silent as well. However, if not set to silent i.e. any level of volume then my alarm seemed to go off ok (and the alarm volume seems to correspond to the level of the headphone/speaker volume). I don't know if this is a function of having the "change with buttons" option selected under Ringer and Alerts in the Sounds page of Settings but ensuring the headphone/speaker volume is set to a reasonable level seems to have cured this problem for me...

Dec 22, 2016 11:25 AM in response to jrich4945

This started today on my iPhone 6plus. The alarm would appear on the home screen but would only vibrate when it should have sounded. I restarted the phone with no effect. I then changed my Alarm sound from Summit to Classic Alarm and it works again. I did not have to restore the phone. I have created 4 new alarms and they all worked.

mskho

Level 1

4 points

Dec 22, 2016 8:20 PM in response to Jiglinsky

I did the same but it stops woeking after 2 days

Dec 29, 2016 1:53 PM in response to jrich4945

So I started to have the same issue and after playing with lots of settings including airplay I tried the following

Went to Settings > Sounds > Ringer and Alerts > Change with Buttons

Turned it off so the buttons no longer controlled the ringer and alerts

Got my sounds back on my ringer and my alarms

The only thing I had recently changed was turning on the announce option for calls so I now have it turned off as well

Hope this helps some people struggling without alarms who don't want to do a reset

Cheers

Witchypaws

Jan 3, 2017 5:20 AM in response to Jiglinsky

I changed my sounds and it worked once but, did not work for the snooze. I have pages of diagnostic data all dated yesterday. My phone worked before that.

Jan 14, 2017 9:03 AM in response to jrich4945

I have found this same problem with my alarm function. I also found out that it works when I'm in a call but not otherwise. Apple help!

DyanaRN

Level 1

4 points

Jan 14, 2017 5:25 PM in response to Jon B 74

This is the exact same problem I'm having. It works for a few days and then stops again. Have you found any resolution?

iOS 10 - Alarm stopped working