Mail attachments disappeared with Sierra

Does anyone at apple read this?

Probably if users have contacted Apple and referred to the thread, but Apple does not respond to issues in Support Communities (or at least I've never seen that happen).

A fix has been reported in Sierra 10.12.2, which is still in public beta.

I am using airmail beta and it works great. You can download a Beta version before you buy to test it at:

https://rink.hockeyapp.net/apps/84be85c3331ee1d222fd7f0b59e41b04#_=_

After having Apple Support online with my computer, they were able to give me a work around. When I rebuilt my IMAP mail the attachments appeared.

Apple support told me that they recognize the issue and they are working on a fix.

Been awhile, but this work around works for me.

Chris

I tried that previously, in response to a suggestion on this thread or another one on the same issue. Worked for a few minutes, but then back to the same behavior.

FWIW, I sent an e-mail with a photo from my iPhone recently. The sent mail, which appeared on my iMac retained the visibility of the attachment, even when the email was moved to On My Mac. And resending the same email from a POP account also retained visibility of the attachment.

Ask the sender to resend the file in a format compatible with the app you have .

an article : iCloud: Download or open email attachments

I could ask the sender to resend if I'd use this app to exchange emails with my high school friends...

Haha @slaw425. True. Or for pdf's, one could just ask the sender to print the document and courier it over...

Give this a try-

1. Highlight the inbox/mailbox that's giving you trouble

2. Select Mailbox --> Rebuild

I have been having the disappearing attachment problem for a month and this magically returned my missing attachments.

I have same issue in Sierra

Rebuilding account solve sometime the problem. Airmail and other mail haven't this problem..

I tried a rebuild and the attachments still aren't there, although the icon shows that there is one. I have to open a webmail browser window and download them to see them. Will leave feedback with Apple as suggested.

What I do right now as a work around is that I same the email on the disk and open it with thunderbird.

This is really annoying.

Unfortunately, I too have this issue.

Have reported it to apple support.

All the best amigo's! 😢

😟

If your "Download Attachments" setting in Mail Preferences is set to "Recent" for the account you are utilizing you may want to try to change it to "All". This will also reset your preferences in the "Optimize Mail Storage" options. Since doing this my issues seems to have been resolved on all newly received emails.

After getting a new MacBook Pro that came with Sierra, I was unable to open any attachments in encrypted messages. I called Apple Support, and after a while, they came up with the work-around to draw the message to the desktop, then open the attachment from there. It is just a work-around. I got no statement about if and when this bug is going to be fixed. If they do not fix it soon, I'll return my new MacBook Pro. This is a core functionality, and I cannot accept that it remains unfixed for so long.