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Mail attachments disappeared with Sierra

After upgrading to Sierra, for all my encrypted emails (mime) the attachments disappeared.

I do not see anything just a question mark instead of the attachment in each email.

With a backup I reimported a second time the mails but it hasn't changed anything.

Is ti a Sierra bug ? How to solve it ?

iMac, OS X Yosemite (10.10.3)

Posted on Sep 22, 2016 1:36 PM

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Posted on Sep 23, 2016 8:51 AM

More information:


I opened one email with an attachment directly copied from my El Capitan backup and opened it in Sierra Mail app by doublecliking. It was working perfectly the attachment was visible.

I searched the same email in Sierra Mail App and the attachment was not anymore readable (just a question mark appears instead).


Conclusion: I thing that, while importing mailboxes, sierra mail is corrupting a part of the emails (.emlx) which are after import not anymore readable !

137 replies

Dec 21, 2016 3:38 AM in response to pedro ramon

I have had this issue since updating to Sierra.


I spent countless hours on the phone with Apple, who insisted it was a go daddy problem. (everyone always wants to point the finger). For 2 months I have called Apple complaining, and they always claimed they knew "nothing" about the problem.


Well, FINALLY - yesterday they came out with a new update to Sierra and I installed it. I also used the "rebuild" function in my mailbox, and WOW - the problem is fully solved on my computer, now. All the missing attachments are now visible in my emails, even the older ones.


I just wish it didn't take so **** long for Apple to own their mistakes and stop pointing fingers.

Dec 22, 2016 7:59 AM in response to pedro ramon

I had the same problem. After the most recent update 10.12.2 it got worse. Email headings would show up, body and attachments were gone. Rebuild did not nothing. Apple support had me reinstall the operating system. It fixed all mail problems (missing email body and missing attachments).

1) Back-up your computer

2) Restart holding command R. Let go once Apple logo appears

3) Click reinstall MacOS

Mail attachments disappeared with Sierra

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