Jeffhotc

Q: Iphone 7 camera very slow to capture

HI everyone. Got the iphone 7 256gb 1 week already. I find the camera focusing speed is acceotable but a tad slower than 6s. However what i find most disturbing is that after i press the shutter button it takesa very long time to capture the image resulting in missing the nice shot of my kidd or slightly blurry images. I compared it side by side with the iphone6 plus. Then 5s snd 5. Results were disturbing. Even my 5 of 4 years captured images faster overall with slower focusimg speed 

Did a reset using itunes on pc snd clean install again and also using recovery as suggested by apple chat. Still the same. searched on youtube on speed tests and note 2 reports thatthe 7's canera is laggy. Anyone with issues? Is it hardware or software? please advise. Btw also on latest ios 10.0.1

iPhone 7, iOS 10

Posted on Sep 22, 2016 5:16 PM

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Q: Iphone 7 camera very slow to capture

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  • by elcpu,Helpful

    elcpu elcpu Sep 22, 2016 6:18 PM in response to Jeffhotc
    Level 6 (16,232 points)
    Photos for Mac
    Sep 22, 2016 6:18 PM in response to Jeffhotc

    Sounds like a hardware issue to me since you have restored it. I would suggest taking it back to an Apple Store for testing. I have a 7 128GB and my camera is not giving me any issues.

  • by Jeffhotc,

    Jeffhotc Jeffhotc Sep 22, 2016 6:19 PM in response to elcpu
    Level 1 (4 points)
    iPhone
    Sep 22, 2016 6:19 PM in response to elcpu

    Thanks. Will do soon.

  • by elcpu,

    elcpu elcpu Sep 22, 2016 7:08 PM in response to Jeffhotc
    Level 6 (16,232 points)
    Photos for Mac
    Sep 22, 2016 7:08 PM in response to Jeffhotc

    You are welcome. Good luck, you should not have to put up with this with a new phone.

  • by My4paws ,Helpful

    My4paws My4paws Sep 28, 2016 4:57 AM in response to Jeffhotc
    Level 1 (9 points)
    Sep 28, 2016 4:57 AM in response to Jeffhotc

    SO you know you're not alone I'm having exactly the same problem with the camera and its driving me crazy. Every day as part of my job I take pictures of dogs running about, so high speed action type photos. When I press the shutter the camera can take perhaps a full second before the capture...by which time it's all over or I get a pic of the dogs bum passing by! Upgraded to the 7 from a 6s specifically for the camera improvement, but right now it's all but useless to me.

  • by Jeffhotc,

    Jeffhotc Jeffhotc Sep 28, 2016 5:03 AM in response to My4paws
    Level 1 (4 points)
    iPhone
    Sep 28, 2016 5:03 AM in response to My4paws

    For its taking shots of my kids. Keep missing those csndid shots. I have also tested my friend's 7 side by side. slightly faster than mine. Yet on phonearena the 7 is benchmarked as fastest camera.

    I have contacted apple and was told they will replace my unit. Great service from Apple. Hope the new unit will be ok.

     

    http://www.phonearena.com/phones/benchmarksimage.jpg

  • by Jeffhotc,

    Jeffhotc Jeffhotc Sep 30, 2016 12:52 AM in response to elcpu
    Level 1 (4 points)
    iPhone
    Sep 30, 2016 12:52 AM in response to elcpu

    JUst back ftom service centre contracted to service Apple products Here in singapore. Lousy and slow service. Apple phone in already said it is a camera hardware issue. yet this lousy place says nothing wrong. Replicated to them how ******** my camera was right before their eyes. Yet they can look me in the eye and say it is normal. So i asked if my 5s is way better than the 7? Aple is great. QCD in singapore is as ******** as my camera.