PDF view issue in iOS 10

Question

Level 1

11 points

PDF view issue in iOS 10

After switching to iOS10 on my iPhone 6s, iPadPro 9.7'' and iPadPro 12,9'' I was shocked to see that a big part of my PDF files does no longer show up correctly.

I have thousands of scanned documents containing text + image in compressed PDF format. Up to iOS9, they have been displayed correctly in each and every iOS version, just as they should, and as they also do in every PDF program on my Windows 7 PC. But in iOS10, they show up with completely blurred letter lines, as if the fonts were displayed two times (text + image), but out of alignement. The blurred text is hardly readable.

This blurred text of ALL my scanned documents shows up in ALL well known PDF reading apps: beginning with Apple's own app iBooks, over GoodReader, Readdle Documents, PDF Reader or apps like PDF Expert and the likes, up to import into note taking apps like Good Notes, Notes Plus etc.

I use my PDFs in professional context, not just for private use, and this bug is a disaster and a complete no go for any professional use of iOS devices.

Will Apple take this issue serious, and can I expect an iOS10 fix soon?

Can Apple provide any workaround until then?

iPhone 6s, iOS 9.2

Posted on Sep 23, 2016 1:14 AM

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Answer 1

jimknopf1 Author

Level 1

11 points

Sep 23, 2016 9:18 AM in response to jimknopf1

Today I downloaded an update of two Readdle apps: Documents and PDF expert:

I'm VERY relieved that this update fixed the problem, after a terrible week with blurred pdfs all over the place!

If so, it seems the other apps (inluding Apples own iBooks) might get a fix by an update soon as well.

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Answer 2

jimknopf1 Author

Level 1

11 points

Sep 23, 2016 12:30 PM in response to jimknopf1

Well, at least my older scanned documents show up ok again.

Some recent documents keep looking blurred.

Any chance Apple will fix this soon?

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Answer 3

Rhied

Level 1

13 points

Sep 28, 2016 1:30 AM in response to jimknopf1

I had the same issue. I downloaded the free version of Acrobat's reader from the App Store. Now if I open a PDF from my mail, I tap the button for options and I can open it with Acrobat and it's perfect. I still prefer they fix whatever issue they added thinking it would be helpful without fully testing it. But for now, the work around for me is Acrobat's reader.

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Answer 4

jimknopf1 Author

Level 1

11 points

Sep 28, 2016 1:34 AM in response to Rhied

Thanks for the hint: It will help as workaround!

I really hope that Apple will fix their buggy iOS10 PDF code soon: many apps rely on their version causing blurs.

The indpendant apps working fine in iOS10 so far here are:

Adobe Acrobat reader

WPS Office

Scanbot

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Answer 5

rccharles

Level 6

13,037 points

Sep 28, 2016 10:09 AM in response to jimknopf1

In the future, do not upgrade all you iDevices at once. Perform a gradual upgrade.

R

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Answer 6

Nov 26, 2016 10:58 AM in response to jimknopf1

This is very frustrating. I use this to sign all of my Escrow documents and now I can't because of the buggy application. I'm now resorting back to paper signature until I can find a convenient solution for the phone.

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