Extremely Slow Finder Functions

I upgraded to macOS Sierra a couple of days ago and I've noticed some extreme slowdowns in certain tasks:


1. Moving a file (~200k) from 1 folder to another on the Desktop can take 20-30 seconds - I routinely see a window that says 'Preparing to move filename' in the upper right corner.


2. Opening/Saving files in pretty much any program (although Adobe Illustrator CC 2015.3 is even slower!) - It can take 45 sec to a minute just to see the Open/Save dialog after I press Command-O or Command-S.


3. Application Not Responding messages on many programs (Adobe Illustrator, Adobe InDesign, The Unarchiver, MS Word, etc.) I've lost count of the number of times I've Force-Quit and Rebooted in the last 2 days.


I'm running a 17-inch, Late 2011, MacBook Pro with 16Gb RAM and a 1Tb SS Hard Drive. (And I am linked to a Dropbox for Business account for work - I need to access this a lot for the files that I use.)


Any ideas on what I can do to speed things up a bit? Or should I just downgrade beck to El Capitan?


Thanks!

Posted on Sep 23, 2016 6:29 AM

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Posted on Dec 17, 2017 3:47 AM

I have had this problem for some time now. Basically whenever finder was asked to load a file onto a webpage, through Safari, attach a file to an email, drag, drop any file, it was stupidly slow. 5 minutes often. Was on the verge of replacing the computer and buying a windows PC again.


I have tried all the more technical solutions, deleting plist files etc, moving files to an external drive to create more hard drive space, resetting safari, but someone suggested disconnecting some accounts in System Preferences, Internet Accounts.


It was the iCloud Drive account that was slowing this down. Simply disconnecting it and suddenly the computer is like new. Apple needs to sort that out!


I suppose it is possible that iCloud Drive is conflicting in some way with Backblaze (which backs my entire Mac up) or Dropbox.

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Dec 17, 2017 3:47 AM in response to RonP317

I have had this problem for some time now. Basically whenever finder was asked to load a file onto a webpage, through Safari, attach a file to an email, drag, drop any file, it was stupidly slow. 5 minutes often. Was on the verge of replacing the computer and buying a windows PC again.


I have tried all the more technical solutions, deleting plist files etc, moving files to an external drive to create more hard drive space, resetting safari, but someone suggested disconnecting some accounts in System Preferences, Internet Accounts.


It was the iCloud Drive account that was slowing this down. Simply disconnecting it and suddenly the computer is like new. Apple needs to sort that out!


I suppose it is possible that iCloud Drive is conflicting in some way with Backblaze (which backs my entire Mac up) or Dropbox.

Feb 7, 2018 1:42 PM in response to Shaatarn

This worked for me. I tried turning off Google Sync and it made no difference but signing out of my iCloud account worked at making my finder work fast again. This is not a good solution because some people use iCloud as their main backup source (I just use the Find my Mac feature which is crucial for me in case of theft or loss). I really do not like Sierra. To this day Yosemite was the best operating system. I wish I could downgrade.

Mar 4, 2017 1:15 AM in response to chintamaniv

Thanks for this. I am still using El Capitan, due to very expensive software that I will have to upgrade with Sierra, and the same problem exists. I have been deleting the 'cloudd' process though with increasingly less effect. I removed Facebook only (not email accounts if anyone is wondering) and immediately the columns populated very quickly.


On a related note, if you are experiencing the incredibly annoying lag when creating a new tag, after 18 months I found the answer. I have over 1,100 tags (don't ask, I'm organized) and each new tag automatically lists in the sidebar. As this list grows, the time to create a new tag increases which for me was about 20-30 seconds of spinning beachball frustration. I also save many PDF's from the reader view in Safari and tagging them via the save dialogue was the same; the lag lasted for 40-60 seconds in Safari.


The solution is to open Finder Preferences and select TAGS. Uncheck every Tag except for one (so the Tags designation remains in the sidebar for easy access). As you delete these, this process speeds up until finally a new tag is nearly instantaneous. You can mouse over the circle to the left of each tag to add a color as well.

Apr 17, 2017 6:09 PM in response to RonP317

Hi @Ronp317,


I was having the same problem, when I came across another site that had the solution that fixed my problem. Just turn off iCloud on your device. It worked for me. When I turned it back on, the problem didn't come back, I just cut down what i was sharing across my devices to what was absolutely necessary. As far as I can see this has worked. If the problem returns, I am just going to turn off iCloud for good and use another system.


I hope this helps!

Shaa.

May 12, 2017 3:07 AM in response to RonP317

Dear fellows,


Of course this is all a solution for one minute.

I did all your suggestions, and every time again the Finder was still slow at the end or the next day.

And yes, my computer is clean etc. 😝

But in 2017 ... do we really have to repeat and repeat and repeat all those tips and tricks, so we can work properly?

So our question is:

dear Apple, why are you not fixing the system?

It costs us a lot of hard earned money! So it isn't funny anymore.

Isn't it, folks?

Oct 17, 2017 2:25 PM in response to chintamaniv

Hello Chintamaniv,


After upgrading to High Sierra (10.13) I noticed important slowdowns in the Finder. I first tried the OSXDaily suggestions you mentioned under point n°7 but I didn't notice a real difference. But deleting all the internet accounts as you suggested worked out great for me : the Finder is now fast again (and even faster then under Sierra 10.12).


Thanx!

Dec 6, 2017 1:17 AM in response to chintamaniv

I've had issues moving files, saving files, opening files, attached files, dragging files from finder into a browser field (ie attachments), and just general sluggishness anytime I had to access the file architecture. Your fix, thus far, resolved everything. I didn't need to remove my added email accounts but getting rid of the FB and such (which I never used anyway) and the cloud services fix worked. Thank you very much, this has made me very frustrated ever since the upgrade to OS Sierra!

Sep 24, 2016 12:45 PM in response to RonP317

Hey there, RonP317!


Thanks for using the Apple Support Communities. After reading your post, I am understanding that your Mac is running slower than expected after updating to macOS Sierra. I rely on my Mac every day, so I know it's important for it to respond quickly. I'm happy to help!


First, try restarting your Mac by clicking the Apple  menu and selecting Restart... from the drop down. After the computer boots up, test how it performs.


If it is still running slowly, the next thing I would recommend is taking a look at the following article.

macOS Sierra: If your Mac runs slowly


Next, you can restart in safe mode if the issue continues. The article linked below will give you some information on safe mode, and help you boot to it.

Try safe mode if your Mac doesn't finish starting up

Even though the title of the article isn't specific to your issue, safe mode is still a good step to try. It will run a scan of your system during boot, and will also disable certain software and processes that could be causing a conflict. After testing in safe mode, make note of the system's performance and restart the computer again.


If the issue continues after testing in safe mode, the next thing I suggest is testing the performance in another user account. The following article will give you information on why testing in another user is a helpful step, as well as provide instructions on setting up a new user.

How to test an issue in another user account on your Mac



Have a great day!

Oct 26, 2016 8:07 AM in response to RonP317

Ok friends,

I was looking around for solutions on this and similar issues for a long time. I was facing these issues (mentioned below) on my MAcBook PRO. Did countless things, but no effect.


Today, I updated my macOS to 10.12.1 and was hoping, that this new update will resolve my issues. Still no effect.


Many people were talking about 'Google drive' is creating such problems. Even my twitter chat with  support, they mentioned about the same checkpoint. So, I deleted the app and all. Still no effect.


I am mentioning my issues here again for your information.

  1. Finder is freezes / colour wheel is spinning and taking enormous time to bring a popup while I am attaching a file (even if it is a drag drop) from any email client. Even with Gmail in browser.
  2. Same behaviour, when I am trying to opening a file from any application (like Keynote, Pages etc.)
  3. When, I am dragging a file from one finder tab to another, it is freezing and taking time to make the action.
  4. While deleting and /or moving file one folder to another.
  5. Taking time to show directory listing in a finder (only some times).

This is what finally worked for me.

(Please do it at your own risk. I am not an expert for sure.)

  1. I disconnected all the accounts (including Twitter, Facebook etc.) from my 'Internet Accounts' menu.
  2. System Preferences > Internet Accounts
  3. Select each account you have.
  4. Click on - sign at the bottom left corner of the box (it will delete the account from mac)
  5. macOS will ask you many questions, do the needful as per your requirements.
  6. Follow this tutorial. Link mentioned below.
  7. http://osxdaily.com/2015/04/17/fix-slow-folder-populating-cloudkit-macosx/
  8. Restart your computer/Laptop.
  9. Hopefully, you are over with the problems.


In my view, disconnecting all the cloud accounts (including Twitter, Facebook etc.) from 'Internet Accounts' menu and then restarting is solving the problem.


Do post your feedbacks for more insight. Thank you all.

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Extremely Slow Finder Functions

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