captive.apple.com is preventing me from connecting to my wifi

When I attempt to log into my wifi connection, a program called captive.apple.com opens that is a blank window and only allows me to cancel which will return me to wifi login. Can not find anything about this issue anywhere. Can anyone help?

iPad, iOS 9.3.5

Posted on Sep 24, 2016 10:26 AM

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Posted on Sep 25, 2016 5:39 PM

Hi. Is your WiFi the kind that requires you to accept terms and conditions and enter a password in a browser (not the normal password in the WiFi settings)? If so, it's opening a Safari window for you to do this. Try Settings > Safari > Clear website data. Then try to connect again.


captive.apple.com appears to be a legitimate website that returns the word "Success", possibly to confirm that an internet connection exists.

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captive.apple.com is preventing me from connecting to my wifi

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