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When I attempt to log into my wifi connection, a program called captive.apple.com opens that is a blank window and only allows me to cancel which will return me to wifi login. Can not find anything about this issue anywhere. Can anyone help?
iPad, iOS 9.3.5
Following my previous submission
I need to add to the following to say what I have tried.
I have rebooted the iPad.
I have reset the network settings.
I have put it in airplane mode.
I have forgotten the internet.
The wi-fi we are connecting to is unsecured but the iPhones can still use it.
I have deleted safari history and website data.
It seems that apple captive may be a virus. Is it?
When you forget the network settings and put the iPad in plane mode and reboot, and then it turn it back on, it still remembers the password to connect to the internet. How does it do that if you have deleted the settings. As I said please help.
I'll post any solution if I ever find one. Cannot spend any time on it now but will be trying again soon.
I think it is an issue with ios10? My husband and my phones were perfect, no problems whatsoever. The second we updated to ios10 both phones stopped connecting to wifi automatically, we have to forget the network and then reconnect. Also, since upgrading my iMac and MacBook Pro to Sierra they immediately started having the same problem. So frustrating and I think it maybe has something to do with the ability of the latest updates to access all files from all devices or something. I don't know, but I am currently on hold waiting to speak with Apple support for the third time, getting a little frustrated :-/ I have reset, erased, jumped through hoops like crazy. Oh my gosh, on hold forever and they finally answered and hung up on me....ugh!!!!
Hi. When iOS connects to WiFi, it asks Safari to load that URL from the internet. One of three possibilities then occurs:
1. You are on a "captive" network that requires you to view a web page, and possibly login, the network sends its login page, you agree, the network allows your request to go through, and iOS cancels Safari.
2. You're on a normal home or business network, the request is completed, and iOS cancels Safari.
3. You have no internet access, or the router blocks the URL. Safari remains open, displaying the URL that failed to load, a blank page. This situation is not expected by iOS and should "never" occur.
You are experiencing the third situation. You need to check that your router can access the internet, and the URL is not being blocked by the router. If that's OK, try restarting the router, then Settings > General > Reset > Reset Network Data, then try to connect again.
Are you trying to connect through a WiFi extender (repeater)? Some users have reported this happens with an extender.
Use this link. It worked for me.
https://www.cnet.com/news/how-to-fix-a-blank-wi-fi-login-screen-in-ios/
captive.apple.com is preventing me from connecting to my wifi
