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macOS Sierra keeps freezing

I installed Sierra on my MacBook Pro a few days ago, and several times it has frozen. First the computer stops responding to my external mouse. About 30 seconds later it stops responding to the trackpad and keyboard. I have to force a restart. Why is this?

Perhaps relevant: According to Activity Monitor, kernel_task now frequently uses several hundred (and sometimes more than 2,000) percent of my CPU. Who knew that was possible?

MacBook Pro with Retina display, macOS Sierra (10.12)

Posted on Sep 24, 2016 9:38 PM

56 replies

Dec 1, 2016 11:56 PM in response to Community User

I have similar problem and resolved after uninstall kaspersky antivirus.

docfilm

Level 1

4 points

Dec 2, 2016 12:30 PM in response to Community User

Having the same issues while using FCPX (10.3.1). Running Sierra (10.12.1). On one particular day, I had to do a hard reset 7 or 8 times. Audio always keeps playing and mouse arrow can be moved around but everything else locks up.

Dec 2, 2016 11:47 PM in response to Community User

Multiple crashes here, often more than three an hour. Sierra 10.12.1 on Macbook Pro mid-2015.

I switched from Safari to Chrome and from Avira to Avast and so far (three days), the problem has not recurred.

vitold

Level 1

4 points

Dec 3, 2016 3:48 AM in response to docfilm

Are you running AntiVirus and do you have any NTFS partitions mounted?

vitold

Level 1

4 points

Dec 4, 2016 8:03 AM in response to sleighwriter

Do you have boot camp installed or have any mounted NTFS drives? I was having freezing due to my antivirus trying to read NTFS drives. I eliminated the freezing by un-mounting the NTFS partitions or installing Paragon NTFS. I think what's happening is the MacOS does not have full access to NTFS and the antivirus does not like that. Either getting rid of NTFS or giving MacOS full access solves this issue for me.

Dec 5, 2016 10:29 AM in response to nullifidian1945

I tried switching back to Safari and yes, another crash. It seems highly likely that Safari is the problem. I recommend switching to Chrome until Apple get their act together.

Dec 5, 2016 10:45 AM in response to vitold

Interesting, I have issues with my Imac 21` (late 2010), but it "only" crashes about once a day. I can move the mouse, but everything else freezes (including magic mouse gestures). I have no USB device connected and no second monitor. But I do have Paragon NTFS installed and problems with it (Paragon is giving me messages I should activate my software, but paragon settings say it is activated.

mishkata

Level 1

6 points

Apr 13, 2017 11:12 PM in response to Community User

I got as far a half loading the software and that's it

Lexiepex

Level 6

14,102 points

Apr 17, 2017 1:15 AM in response to Lvivske

1. We are not supposed to discuss beta's here.

2. Why don't you try and solve this issue. It is not really a Sierra problem.

Aug 30, 2017 9:50 AM in response to Community User

I have the same problem. Using Mac OS Sierra, except I have both a wired mouse and wired keyboard. First the mouse failed and then the keyboard failed.

I just did a hard restart.

Nov 17, 2017 12:36 PM in response to Community User

I have the same problem seems like if i stay working it doesn't freeze when I stop seems to be the issue

macOS Sierra keeps freezing