iMessage not loading old messages

Was this ever resolved for you? I woke up this morning and an exchange of texts that lasted over a year was cut down to the last four days, as if the entire year never happened. I am on an 6s with 11.2.1 and the genius bar suggested I bring up my oldest iCloud backup, which only made the text exchange go back a few days more, but the entire year is still gone. Like someone else mentioned, all the images and attachments associated with the exchanges are there, it's just the texts/iMessages that are missing. And only from this one person. It's very sad to have them disappear like that. Any suggestions, anyone?

Nope, still doesn't work. Mine's been checked "forever" for a long time but my iphone's deleting the messages after about one week

I had the same issue and when I called Apple Support they said it was probably a bug with ios 10 and the engineers are likely fixing it as we speak. I tried resetting all settings and still the same issue.

Also, my messages have not only disappears, but as days go on, the last date I can see also changes. E.g. last week I could see back to Sept 1 for some contacts, and now I can only see until Sept 7 for the same contacts. =(

What's weird is all the images from the message thread are still there on the details page and the texts go back further on my Apple Watch than on my phone.

Try a Force Restart

http://support.apple.com/en-us/HT201559

Doesn't the watch just use whats on the phone? I've noticed sometimes too with this person, that the read receipts don't update quickly. Sometimes he'll read my message at 9:41 for example but I won't see the "Read at 9:41" receipt until sometimes hours later.

Internet connection is not equal everywhere.

FWIW, there's no such thing as Soft or Hard Reset on an iPhone.

There are:

Reset

Force Reset

Restore from Backup

Restore as New.

Maybe there's some issue when you restore backup from an old iPhone to a new iPhone.

Matty989 wrote:

Do you know any reason why only one person's texts wont load past a certain point but every other person's texts in my phone loads until i feel like stopping?

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Make it's corrupted?

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Idk if it's an iPhone 7 thing or an iOS10 thing? Do you think backing up and resetting with the backup would help?

Remember backup will backed up what you have at a given time (if it's not there it is not there). If the backup is older and when you restore from that backup, all new data after the backup date will be gone.

I have the exact thing right now with 2 specific people...both of whom I texted around the same time last night but this morning it won't load there's. I have texted other people today and theirs are liado g

I'm also having this issue and have been for a few months now. I can fix it by doing the reset all settings option but I'm tired of having to this every few weeks. Is there a long term solution coming? I'm running iOS 10.3.3. Thanks!

I having the same problem. I called apple and they put in a ticket and they were suposse to call.me back wed night, it is now friday night and i havent heard from them. How did they fix your problem?

Same happened to me on iPhone 6. No solution. Now I'm also getting new texts and it seems like my storage space is going up which means that it looks like my old texts are getting deleted and I can't even view them. Over 5 years of old texts gone. Very frustrating.

Glad to hear you got it working.