You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Matty989 Author

Level 1

69 points

iMessage not loading old messages

#1I keep all my texts from the people I regularly text and I was going back on a convo and wanted to see something they texted me a month ago, but i was scrolling up like I normally do, and it stopped at a certain point and wouldn't load anymore.

Now I know I didn't delete the texts before that point, and I tried with other people and it's letting me go back up to a year. I tried force closing the Messages app and restarting my phone and nothing.

What's weird is the person in particular's messages wont load after a certain point but all the photos/gifs we've sent each other still appear in the "details" button.

Any advice or people having a similar issue?

iPhone 7 Plus, iOS 10

Posted on Sep 25, 2016 12:20 AM

Top-ranking reply

sevillana_siempre

Level 1

4 points

Posted on Dec 15, 2017 6:15 PM

Was this ever resolved for you? I woke up this morning and an exchange of texts that lasted over a year was cut down to the last four days, as if the entire year never happened. I am on an 6s with 11.2.1 and the genius bar suggested I bring up my oldest iCloud backup, which only made the text exchange go back a few days more, but the entire year is still gone. Like someone else mentioned, all the images and attachments associated with the exchanges are there, it's just the texts/iMessages that are missing. And only from this one person. It's very sad to have them disappear like that. Any suggestions, anyone?

View in context

27 replies