Level 1

70 points

iMessage not loading old messages

#1I keep all my texts from the people I regularly text and I was going back on a convo and wanted to see something they texted me a month ago, but i was scrolling up like I normally do, and it stopped at a certain point and wouldn't load anymore.

Now I know I didn't delete the texts before that point, and I tried with other people and it's letting me go back up to a year. I tried force closing the Messages app and restarting my phone and nothing.

What's weird is the person in particular's messages wont load after a certain point but all the photos/gifs we've sent each other still appear in the "details" button.

Any advice or people having a similar issue?

iPhone 7 Plus, iOS 10

Posted on Sep 25, 2016 12:20 AM

27 replies

ckuan

Level 10

120,914 points

Sep 25, 2016 11:15 PM in response to Matty989

Glad to hear you got it working.

Dec 25, 2017 3:06 PM in response to Rollsburgundy

The same thing happened to me and my bf. We went to reset all settings and that fixed the problem. All of our messages were back.

Jan 13, 2018 9:54 AM in response to Jenny_1987

How do I reset my settings?

Matty989 Author

Level 1

70 points

Sep 25, 2016 7:40 PM in response to Matty989

Anyone?

ckuan

Level 10

120,914 points

Sep 25, 2016 7:51 PM in response to Matty989

Check your iPhone's

Settings > Messages > scroll down under Message History > Keep Messages > choose Forever.

aeon_au

Level 1

14 points

Oct 25, 2016 12:26 AM in response to Matty989

Have you checked to see if this is fixed with the release of iOS 10.1 today?

Oct 28, 2016 3:32 PM in response to aeon_au

Hey there,

Oh happy day! Yes, with the 10.1 update my message history has now returned. Thanks all!

Aug 20, 2017 9:45 PM in response to Matty989

I am having the same issue, resetting the network settings and resetting the phone has not fixed my issue.

I have iOS 10.3.3

Help pls

Dec 21, 2017 12:34 PM in response to cl@r

The same thing just happened to me but only with one contact. This contact also has an Iphone 7 plus like me.

Jan 13, 2018 9:53 AM in response to sevillana_siempre

I'm in the same boat as you. Have you gotten a solution?

Lilsasha

Level 1

5 points

Jan 26, 2018 10:33 PM in response to Matty989

That solved my problem too, Thanks a lot!

Mar 5, 2018 8:45 AM in response to AppleIUser757

Did you ever get an answer? It just happened to me on my iPhone 8 with iOS11.

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iMessage not loading old messages