Logitech m100 mouse scrollwheel not working

I have a Logitech m100 USB mouse (very basic, two buttons & scrollwheel) hooked up to my iMac 12,2 which has worked flawlessly with past systems (10.6-10.11). After upgrading to macOS Sierra, the scrollwheel now seems to have a threshold speed at which you must be rolling it before it works. If you move the scrollwheel slowly on, for example, a web page to scroll down the page, it will never scroll. This doesn't happen with my Apple wireless mouse.

iMac (27-inch Mid 2011), macOS Sierra (10.12)

Posted on Sep 25, 2016 7:40 AM

32 replies

bgeer

Level 1

13 points

Dec 18, 2016 8:58 AM in response to dialabrain

I didn't miss the point. I re-read the terms & you have to read the legalese multiple times to understand it, if ya aren't a lawyer. & the terms are a very broad-brush demand for Apple to be the only purveyor of information about betas. It would be very interesting to see how a lawsuit based on the terms vs. a revealed bug fix would fare in court. Probably about as well as some employee agreements - it's not all black & white, just shades of gray. I for one is very glad my mice work as they should; that it took 2 releases before it got fixed is curious.

dialabrain

Level 10

136,499 points

Nov 19, 2016 4:41 PM in response to Riderdoc

Thanks for sharing but Apple's not here.

Try here… http://www.apple.com/feedback/macosx.html

Sep 25, 2016 10:25 PM in response to Wade Masshardt

I am experiencing the same issue on my MacBook Pro Retina Mid-2012.

Additionally, the scroll wheel is completely inoperable when using the Calendar application.

Oct 27, 2016 11:12 PM in response to Wade Masshardt

Just to update, the 10.12.1 update does not fix this problem. Here's hoping that 10.12.2 does.

Riderdoc

Level 1

4 points

Oct 29, 2016 6:23 PM in response to Wade Masshardt

Same problem here. Very irritating. Has anyone tried a wireless logitech mouse with or without Logitech Control Center? Same issue or not?

dialabrain

Level 10

136,499 points

Oct 29, 2016 7:00 PM in response to Wade Masshardt

FWIW, check for updated Sierra compatible software from Logitech.

bgeer

Level 1

13 points

Nov 9, 2016 9:29 AM in response to bgeer

Is Apple even listening?

John Galt

Level 10

156,698 points

Nov 9, 2016 9:38 AM in response to bgeer

bgeer wrote:

Is Apple even listening?

Apple does not write drivers for other manufacturers' devices. Contact Logitech for support.

Riderdoc

Level 1

4 points

Nov 19, 2016 4:51 PM in response to dialabrain

Thanks for the link. Submitted.

bgeer

Level 1

13 points

Dec 5, 2016 3:11 PM in response to Wade Masshardt

At last, some hope...🙂

jkristia

Level 1

27 points

Dec 15, 2016 7:01 AM in response to dialabrain

I have this issue too (with a M310 mouse). Hopefully we can get a patch soon. It was working perfectly fine before I upgraded.

dialabrain

Level 10

136,499 points

Dec 15, 2016 7:11 AM in response to jkristia

FWIW, Logitech does have an update for the Logitech Control Center…

http://www.logitech.com/pub/techsupport/mouse/mac/lcc3.9.5.66.zip

Maybe that will help.

jkristia

Level 1

27 points

Dec 15, 2016 7:33 AM in response to dialabrain

@dialabrain, thank you. I installed Logitech Options (not control center) and now the wheel scrolling is working correct.

dialabrain

Level 10

136,499 points

Dec 15, 2016 7:36 AM in response to jkristia

Welcome. Glad to help. 😎

Dec 17, 2016 4:42 AM in response to Wade Masshardt

This issue is fixed for me in the macOS Sierra 10.12.2 update, hopefully for the rest of you as well.

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Logitech m100 mouse scrollwheel not working