System Storage Taking Up Way Too Much Space in macOS Sierra

I've encountered a problem on my brand new MacBook, but haven't been able to find a solution after working on it for most of today. In a nutshell: When I go to "About This Mac > Storage" the System files were taking up a whopping 90+ GB of my hard drive. Here is a screen shot:

User uploaded file

I also noticed that, unlike on my wife's MacBook Pro, I had no individual listing for iTunes. I could reach the iTunes folder through Documents on the left side, but the contents of the folder were grayed out. As an experiment, I copied then deleted my entire iTunes Library from within iTunes. After I did that, my Storage report looked like this:

User uploaded file

Now the System files are down around 8 GB. (The Documents content jumped up dramatically because I copied my iTunes Library to the Desktop.) Unfortunately, I haven't found a way to establish the separate entry for iTunes in this window. When I move things back into iTunes, they count again toward the System storage amount. And I still don't have a separate iTunes entry.


I would like to be a huge fan of Optimized Storage, but this set-up of counting iTunes media as "system files" seems problematic. And I have no idea why it reports storage content accurately on my wife's Mac but not mine. Unfortunately Apple Support was not very helpful when I contacted them this afternoon. The agent suggested reinstalling macOS Sierra, which I did, but it didn't solve the problem. Some help would be appreciated, Apple!

MacBook (Retina, 12-inch, Early 2016), macOS Sierra (10.12)

Posted on Sep 25, 2016 1:24 PM

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Posted on Feb 23, 2017 11:39 PM

You have to take into account all the other files on your Mac, not just iTunes.


For example the text messages on my iPhone determine the size of the backup my iPhone does on the cloud.


You need to look into how many notes you have and how many text you sent on the macbook. iTunes isn't the only thing taking up space in the system storage tab. It would also be easier for us to help if you submitted a screenshot of the actual Documents>iTunes folder so we can see the size of the folder. That will give us all the info we need to determine the issue. My library is taking up space on my MacBook Air mainly because I use Apple Music and the library takes up space if I use it on my MacBook. Some files are stored on the mac. When I went to my iTunes Music folder in Finder I found what was taking up all the space. It was a movie I purchased on my MacBook Air. One movie was taking up 7GB of data. Go into iTunes and find the movie then select remove download and you can see in the iTunes folder in finder where the folder was removed and the space is now back when I go to System Information. I can delete it and still watch it on all my devices because of the purchase history option. Now what is taking up all the space is a folder titled Album Artwork.


My iTunes Library on my iMac is 4,185 albums, 176 days, 435.37GB so I'd say I'm doing great for having that available on my MacBook Air anytime I want and the System Storage is only now 35.1GB.


Do some digging around in Finder and I'm sure you will find the file(s) taking up all your space. Till then submit the screenshot with more info on the breakdown of the files within iTunes and I'll be able to tell you where to look next. There are a lot of folders you will need to look into if iTunes is not the issue. For instance you will have to go into your Caches folder and see what is in there. There is a lot that can be done, but I don't want to list them all here and misdirect you when you probably don't need to go into these folders.

169 replies

Dec 12, 2016 6:38 AM in response to bindex

There are at least two previous posts regarding the same "issue" (if in fact it is one!), but I'm not sure anyone has got to the bottom of it yet.


Why does the system use 150 GB of storage?


Is it normal that "system" takes up 36 gb of storage? What does is contain? Can it be decreased?


From my own experience I've found out that "iTunes" (yes, I seem to have that showing in the left side) only reports size for Apps and Podcasts - my Music which is nearly 70Gb looks as though it's reported under "System" (as you have found) which is currently at 83Gb - can't confirm because as you state it's greyed out, but all the other items on the left are far less in size so "System" seems the only place the machine has found to report my music content.


Furthermore, if I use Finder and add my actual Music size (70Gb) to Macintosh HD System and Library (8Gb + 5Gb) it gives 83Gb (what the greyed out "System" is reporting).


So I've basically given up trying to understand why it's reporting in the way it is - the concern previously was of a bloated System file section, but that doesn't seem to be the case (and Finder proves that), so may be it will all get sorted in a future update!

Dec 12, 2016 4:07 PM in response to bindex

Do a Get Info on the System > Library.

Next download OmniDiskSweeper. Run on your Macintosh HD.

http://www.omnigroup.com/products/omnidisksweeper/


I received different results with all three:


About this Mac > Storage 19.37 GB

Get Info on System > Library 8.08 GB

OmnidiskSweeper System > Library 5.3 GB


This suggests to me that Storage results is way off.


You need to report it to Apple Feedback so it can be logged and put in the queue to be fixed.

http://www.apple.com/feedback/macosx.html

Mar 22, 2019 9:48 AM in response to ZaffaLaffa

BTW, I tried to use Clean My Mac X but I was only allowed to free up to 500 Megabytes of storage, practically doing nothing. I would use Daisy Disk but you have to pay for that too. I don't want to do the trials because I don't want to get in to that mess of forgetting about the trial ( which has happened to me many of times with other services ) and then having to pay for it, perhaps not working etc. This MacBook I have is from 2015 and it is running Mojave with no problem and runs apps smoothly without much latency so it appearing with this much system storage is crazy to me. So I guess it's not Human Error. And if it's not Human Error then it's Apple's fault. Now I don't want to rant about Apple and the many things that they do wrong but it just seems like it. To add on, they haven't explained why this happens. I even took the problem to a technician from Apple on a phone call and he just said to delete the cache files which did nothing! He suggested that I should delete some of the apps I don't use because there are files that are in the system storage directory. But, here is the catch ... I did that before already and that also did nothing! Maybe because I don't have much downloaded other than 1 game, Google Chrome and Spotify. I tried to disable some apps but that didn't change anything except the fact that it appears it was "removed". Well, I guess that is that and I don't have much to do unless some miracle happens.

Apr 10, 2019 11:45 AM in response to bindex

I have the same problem, but my "System storage" takes up more space every time I delete something. It's now taking up about 80 GB of storage and thats about 90% of my hard drive, because I have an 128 GB MacBook. I hope there is a solution for this nonsense that is happening with "System storage" taking up most of the space than it should. Look at Windows users, they don't seem to have the problem.


Dec 12, 2016 1:48 PM in response to Ample Apple

Just tried your suggestion but it has made no difference (thanks for trying anyhow), System at 83Gb before, during Safe Mode (after it recalculated) and finally on reboot - still showing 83Gb!


It's worth noting my issue is not incorrect reporting of disk space usage, but rather what it is being recorded against - if it would stop putting music under System and instead show it under iTunes all would be well.

Dec 15, 2016 2:49 PM in response to bindex

The "System" category appears to be including sandboxed application data, which is stored in ~/Library/Containers/.


I used About This Mac | Storage | Review Files | File Browser to navigate to the folders/files using the most space and found that Docker was growing a file called Docker.qcow2 indefinitely in ~/Library/Containers/. Deleting the file released 30GB from "System" while "Documents" stayed the same size.

Dec 22, 2016 1:56 PM in response to bindex

Here's how I was able to solve this issue:


- Using the Disk Daisy (https://daisydiskapp.com/) trial version allowed me to pinpoint which directory was causing the issue

- In my case, it was the .DocumentRevisions-V100directory which is where Sketch dumps older versions of your documents

- I followed the steps outlined on this post: (https://medium.com/sketch-app-sources/sketch-can-unknowingly-take-way-too-much-h ard-drive-space-here-s-how-to-fix-it-1979e976f2d6#.libhod8u4) and Voila! Solved!


*Keep in mind that even if you aren't a Sketch user, these steps might still help you. Good luck!

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System Storage Taking Up Way Too Much Space in macOS Sierra

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