System Storage Taking Up Way Too Much Space in macOS Sierra

I've encountered a problem on my brand new MacBook, but haven't been able to find a solution after working on it for most of today. In a nutshell: When I go to "About This Mac > Storage" the System files were taking up a whopping 90+ GB of my hard drive. Here is a screen shot:

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I also noticed that, unlike on my wife's MacBook Pro, I had no individual listing for iTunes. I could reach the iTunes folder through Documents on the left side, but the contents of the folder were grayed out. As an experiment, I copied then deleted my entire iTunes Library from within iTunes. After I did that, my Storage report looked like this:

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Now the System files are down around 8 GB. (The Documents content jumped up dramatically because I copied my iTunes Library to the Desktop.) Unfortunately, I haven't found a way to establish the separate entry for iTunes in this window. When I move things back into iTunes, they count again toward the System storage amount. And I still don't have a separate iTunes entry.


I would like to be a huge fan of Optimized Storage, but this set-up of counting iTunes media as "system files" seems problematic. And I have no idea why it reports storage content accurately on my wife's Mac but not mine. Unfortunately Apple Support was not very helpful when I contacted them this afternoon. The agent suggested reinstalling macOS Sierra, which I did, but it didn't solve the problem. Some help would be appreciated, Apple!

MacBook (Retina, 12-inch, Early 2016), macOS Sierra (10.12)

Posted on Sep 25, 2016 1:24 PM

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169 replies

Aug 19, 2017 12:21 AM in response to SL29

Generally any logs under Users/Library/Logs can be safely deleted but normally it's not necessary or desirable because they take up so little space (mines currently 21.8MB), and don't forget they can be useful when trying to troubleshoot issues (that's one reason why they are generated). The "random" numbered iPhone folder is I believe left behind when you rename your device (say following a Restore) which then generates a new one with that name, or you previously had given your device a unique name but again following a Restore you leave it with it's default name (think I have that the right way round).


Anyhow, you can delete one or both because next time you sync the iPhone via iTunes a new folder will get generated - the question I would be concerned with is why are those folders so large, 70Gb is a lot for basically text files!


One word of caution, although it's generally safe to remove logs from the User Library (~/Library) either via Finder or the Console App you want to stay away from doing anything similar in either Macintosh HD/Library or Macintosh HD/System/Library folders.


ps. Just a thought, but if you have more than one iPhone log folder have you checked on how many iPhone BackUps you have - open iTunes then from main menu, iTunes/Preferences... then select Devices

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System Storage Taking Up Way Too Much Space in macOS Sierra

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