System Storage Taking Up Way Too Much Space in macOS Sierra

I've encountered a problem on my brand new MacBook, but haven't been able to find a solution after working on it for most of today. In a nutshell: When I go to "About This Mac > Storage" the System files were taking up a whopping 90+ GB of my hard drive. Here is a screen shot:

User uploaded file

I also noticed that, unlike on my wife's MacBook Pro, I had no individual listing for iTunes. I could reach the iTunes folder through Documents on the left side, but the contents of the folder were grayed out. As an experiment, I copied then deleted my entire iTunes Library from within iTunes. After I did that, my Storage report looked like this:

User uploaded file

Now the System files are down around 8 GB. (The Documents content jumped up dramatically because I copied my iTunes Library to the Desktop.) Unfortunately, I haven't found a way to establish the separate entry for iTunes in this window. When I move things back into iTunes, they count again toward the System storage amount. And I still don't have a separate iTunes entry.


I would like to be a huge fan of Optimized Storage, but this set-up of counting iTunes media as "system files" seems problematic. And I have no idea why it reports storage content accurately on my wife's Mac but not mine. Unfortunately Apple Support was not very helpful when I contacted them this afternoon. The agent suggested reinstalling macOS Sierra, which I did, but it didn't solve the problem. Some help would be appreciated, Apple!

MacBook (Retina, 12-inch, Early 2016), macOS Sierra (10.12)

Posted on Sep 25, 2016 1:24 PM

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169 replies

Mar 22, 2019 9:48 AM in response to ZaffaLaffa

BTW, I tried to use Clean My Mac X but I was only allowed to free up to 500 Megabytes of storage, practically doing nothing. I would use Daisy Disk but you have to pay for that too. I don't want to do the trials because I don't want to get in to that mess of forgetting about the trial ( which has happened to me many of times with other services ) and then having to pay for it, perhaps not working etc. This MacBook I have is from 2015 and it is running Mojave with no problem and runs apps smoothly without much latency so it appearing with this much system storage is crazy to me. So I guess it's not Human Error. And if it's not Human Error then it's Apple's fault. Now I don't want to rant about Apple and the many things that they do wrong but it just seems like it. To add on, they haven't explained why this happens. I even took the problem to a technician from Apple on a phone call and he just said to delete the cache files which did nothing! He suggested that I should delete some of the apps I don't use because there are files that are in the system storage directory. But, here is the catch ... I did that before already and that also did nothing! Maybe because I don't have much downloaded other than 1 game, Google Chrome and Spotify. I tried to disable some apps but that didn't change anything except the fact that it appears it was "removed". Well, I guess that is that and I don't have much to do unless some miracle happens.

Apr 10, 2019 11:45 AM in response to bindex

I have the same problem, but my "System storage" takes up more space every time I delete something. It's now taking up about 80 GB of storage and thats about 90% of my hard drive, because I have an 128 GB MacBook. I hope there is a solution for this nonsense that is happening with "System storage" taking up most of the space than it should. Look at Windows users, they don't seem to have the problem.


Dec 12, 2016 1:48 PM in response to Ample Apple

Just tried your suggestion but it has made no difference (thanks for trying anyhow), System at 83Gb before, during Safe Mode (after it recalculated) and finally on reboot - still showing 83Gb!


It's worth noting my issue is not incorrect reporting of disk space usage, but rather what it is being recorded against - if it would stop putting music under System and instead show it under iTunes all would be well.

Dec 15, 2016 2:49 PM in response to bindex

The "System" category appears to be including sandboxed application data, which is stored in ~/Library/Containers/.


I used About This Mac | Storage | Review Files | File Browser to navigate to the folders/files using the most space and found that Docker was growing a file called Docker.qcow2 indefinitely in ~/Library/Containers/. Deleting the file released 30GB from "System" while "Documents" stayed the same size.

Dec 22, 2016 1:56 PM in response to bindex

Here's how I was able to solve this issue:


- Using the Disk Daisy (https://daisydiskapp.com/) trial version allowed me to pinpoint which directory was causing the issue

- In my case, it was the .DocumentRevisions-V100directory which is where Sketch dumps older versions of your documents

- I followed the steps outlined on this post: (https://medium.com/sketch-app-sources/sketch-can-unknowingly-take-way-too-much-h ard-drive-space-here-s-how-to-fix-it-1979e976f2d6#.libhod8u4) and Voila! Solved!


*Keep in mind that even if you aren't a Sketch user, these steps might still help you. Good luck!

Dec 31, 2016 2:05 PM in response to bindex

I don't think this will solve your iTunes issue, but I've had a similar issue on two Mac machines, both from the same source: Adobe cache files. On my newer Sierra Macbook the "System" storage was reporting as 186Gb on my 250Gb SSD. Now that I've fixed it "System" is less than 20 Gb.

OmniDiskSweeper is a great tool for this, although there are other ways to fix it.

(Be sure you get Version 1.9 or later. The first time I tried, I went to the wrong source and got an earlier version, which didn't work on Sierra.)

Look at the following path: Users>"YourUserName">Library>Application Support>Adobe>Common>Media Cache Files. Delete everything in this folder.

In my case, this folder contained full copies of every video that had ever been on the machine. Plus, if I had renamed the video, say from "Beach1" to "Beach2", it had full copies with both names. It has additional smaller files for each video, and it may be caching image files as well, although I didn't look at every file.

This is especially weird since I copy newly shot videos from the camera card to the laptop in the field (so I can look at them quickly with Flip Player.) I do not ever edit video on this machine, or open video with any Adobe editing product. I do have Bridge, which makes thumbnails of the videos if I happen to use it to look at that folder.

I had the same problem a year or two ago on an earlier machine, fixed it, and I thought Adobe had fixed the bug. But apparently not.

Feb 24, 2017 12:05 AM in response to ishadoe

User uploaded file


Here is the type of screenshot we need from you to determine if it is iTunes taking up all the System Storage space and why.

I noticed when I remove more files to try and shrink the size of the system storage file it just makes the file get bigger. It does not decrease in size by simple removing files. I will write back with the results after I do a safe boot and restart the computer to see where the system storage level is at.

Jun 23, 2017 12:52 PM in response to bindex

User uploaded file

Here is my screenshot of how my drive looks today. I wished you posted the disk info like this instead so we can see the issue you are having better. That being said my disk is showing that around 50% of the disk is being taken up by the System files.


I know Apple advertises these laptop hard drives as not for longtime use, but not being able to use 50% of the drive is ridiculous.

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System Storage Taking Up Way Too Much Space in macOS Sierra

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