System Storage Taking Up Way Too Much Space in macOS Sierra

I've encountered a problem on my brand new MacBook, but haven't been able to find a solution after working on it for most of today. In a nutshell: When I go to "About This Mac > Storage" the System files were taking up a whopping 90+ GB of my hard drive. Here is a screen shot:

User uploaded file

I also noticed that, unlike on my wife's MacBook Pro, I had no individual listing for iTunes. I could reach the iTunes folder through Documents on the left side, but the contents of the folder were grayed out. As an experiment, I copied then deleted my entire iTunes Library from within iTunes. After I did that, my Storage report looked like this:

User uploaded file

Now the System files are down around 8 GB. (The Documents content jumped up dramatically because I copied my iTunes Library to the Desktop.) Unfortunately, I haven't found a way to establish the separate entry for iTunes in this window. When I move things back into iTunes, they count again toward the System storage amount. And I still don't have a separate iTunes entry.


I would like to be a huge fan of Optimized Storage, but this set-up of counting iTunes media as "system files" seems problematic. And I have no idea why it reports storage content accurately on my wife's Mac but not mine. Unfortunately Apple Support was not very helpful when I contacted them this afternoon. The agent suggested reinstalling macOS Sierra, which I did, but it didn't solve the problem. Some help would be appreciated, Apple!

MacBook (Retina, 12-inch, Early 2016), macOS Sierra (10.12)

Posted on Sep 25, 2016 1:24 PM

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169 replies

Dec 12, 2016 6:38 AM in response to bindex

There are at least two previous posts regarding the same "issue" (if in fact it is one!), but I'm not sure anyone has got to the bottom of it yet.


Why does the system use 150 GB of storage?


Is it normal that "system" takes up 36 gb of storage? What does is contain? Can it be decreased?


From my own experience I've found out that "iTunes" (yes, I seem to have that showing in the left side) only reports size for Apps and Podcasts - my Music which is nearly 70Gb looks as though it's reported under "System" (as you have found) which is currently at 83Gb - can't confirm because as you state it's greyed out, but all the other items on the left are far less in size so "System" seems the only place the machine has found to report my music content.


Furthermore, if I use Finder and add my actual Music size (70Gb) to Macintosh HD System and Library (8Gb + 5Gb) it gives 83Gb (what the greyed out "System" is reporting).


So I've basically given up trying to understand why it's reporting in the way it is - the concern previously was of a bloated System file section, but that doesn't seem to be the case (and Finder proves that), so may be it will all get sorted in a future update!

Dec 12, 2016 4:07 PM in response to bindex

Do a Get Info on the System > Library.

Next download OmniDiskSweeper. Run on your Macintosh HD.

http://www.omnigroup.com/products/omnidisksweeper/


I received different results with all three:


About this Mac > Storage 19.37 GB

Get Info on System > Library 8.08 GB

OmnidiskSweeper System > Library 5.3 GB


This suggests to me that Storage results is way off.


You need to report it to Apple Feedback so it can be logged and put in the queue to be fixed.

http://www.apple.com/feedback/macosx.html

Oct 7, 2017 7:15 AM in response to dianeoforegon

Diana of Oregon Thank You so much for this suggestion.

My wife does photography and shoot photos that take up a lot of space. She uses our 500 gb macbook to edit these photos....we were always having trouble with not enough space, I used Omnigroup sweeper and discovered over 300gb of photos that were duplicated. we now have plenty of free space, also 15gb of mail that was stored. Thank you again.

Jan 8, 2018 10:39 PM in response to SiHancox

My System storage is 600+ gig Atm it’s driving me nuts.

Everything I delete goes to system 😡

I just moved the whole photos folder to a external HD, deleted it of the Mac, emptied the trash and reboot. Did sweet f all just increased the system folder.

Been on the phone with Apple support for 3 weeks. No one can suss it out. Any ideas ??? Thanks in advance 😊

Jan 10, 2018 7:58 PM in response to bindex

I have this problem too, and at the most inopportune time!


I've been trying to write my WIP High Fantasy novel and what's taking up most of my space?


82.74 of System Space!


This is so infuriating, especially for a writer. 😠


I have no idea how I'll be able to purge it, I know nothing of caches, so I'm too afraid to delete any.


Any help would be appreciated!


Thanks!

Jan 11, 2018 5:49 AM in response to ISeeItAll88

Hey how are you ?

Sorry I can’t give you any help, just let u know my experience !!

Maybe a little. Download a program Malwarebytes and do a scan. I found a thing called jdi back up and deleted it but I think it was to late.

I have had the best Apple technician on the phone for hours I mean hours probably 6-7 hours in two days. The fine man went through every folder on the Mac and for the life of us we could not find where all this storage was going. I’m up to 990 Gb on system storage and every time I delete something over it goes. To cut a long story short I’m pulling everything of the Mac on to an external HD and wiping the operating system then reinstalling it. I think this is the only way to go. This is the fourth technician and buy far the best. This guy was excited about trying to fix this issue, like it was a challenge for him. Hats of to Apple. Awesome support.

I can’t remember his name but I will post it tomorrow when I speak to him. If anyone can fix it this dude can 😀

Feb 25, 2018 8:51 PM in response to bindex

I actually watched my system capacity from when I started my computer. For me, it seems to rise as I use my computer, and slowly, it builds up in just 20 minutes, and my computer freezes and I have to force shut it down. It does this cause too much space has been taken up by the system, so I can’t delete anything. I don’t know if this is the same problem for you, but hopefully someone can find the solution to this, because it’s really hard for me to do my homework.

Mar 8, 2018 10:32 AM in response to bindex

My system storage was also taking up way too much space in Mac OS Sierra (over 100 GB). I tried all the online solutions that I could find, but none worked. Then a Mac repairman suggested reinstalling Mac OS Sierra. With some finagling, I managed to do so, and—voila!—the problem was fixed. Now my system storage only takes up around 12 GB. So much better!

Aug 22, 2018 6:30 PM in response to bindex

I have the same problem. I spent a long time on the phone today with Apple Support and basically the two different guys couldn't tell me why my system file was so huge - approximately 85-90 GB of a total of 120 GB hard drive. My iTunes and Photos aren't even stored on the computer - they are on a separate external hard drive. They Apple guy basically said "I can't help you." I have been trying to reduce the clutter and have managed to shave a few gigs total (about four) from my machine, but the System folder still has almost 3/4 of my hard drive tied up and I am continuously getting the "you better do something quick" message.

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System Storage Taking Up Way Too Much Space in macOS Sierra

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