System Storage Taking Up Way Too Much Space in macOS Sierra

I've encountered a problem on my brand new MacBook, but haven't been able to find a solution after working on it for most of today. In a nutshell: When I go to "About This Mac > Storage" the System files were taking up a whopping 90+ GB of my hard drive. Here is a screen shot:

User uploaded file

I also noticed that, unlike on my wife's MacBook Pro, I had no individual listing for iTunes. I could reach the iTunes folder through Documents on the left side, but the contents of the folder were grayed out. As an experiment, I copied then deleted my entire iTunes Library from within iTunes. After I did that, my Storage report looked like this:

User uploaded file

Now the System files are down around 8 GB. (The Documents content jumped up dramatically because I copied my iTunes Library to the Desktop.) Unfortunately, I haven't found a way to establish the separate entry for iTunes in this window. When I move things back into iTunes, they count again toward the System storage amount. And I still don't have a separate iTunes entry.


I would like to be a huge fan of Optimized Storage, but this set-up of counting iTunes media as "system files" seems problematic. And I have no idea why it reports storage content accurately on my wife's Mac but not mine. Unfortunately Apple Support was not very helpful when I contacted them this afternoon. The agent suggested reinstalling macOS Sierra, which I did, but it didn't solve the problem. Some help would be appreciated, Apple!

MacBook (Retina, 12-inch, Early 2016), macOS Sierra (10.12)

Posted on Sep 25, 2016 1:24 PM

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169 replies

Jan 25, 2019 8:00 PM in response to bindex

Attention any photographers on this thread!


I have this issue quite often and a lot of the time my Lightroom catalogue will be listed under 'System'. To clear your catalogue or transfer it somewhere else, go to; About This Mac > Storage > Manage... > Documents > File Browser > Pictures > Lightroom.


I have the incorrectly reported system storage issue at least once a month and this usually fixes it for me. However, this time my Lightroom catalogue is only taking up 11GB and my Storage still reportedly takes up 142.99GB... I don't use iTunes and haven't backed up my phone to my Mac lately or anything like that so I'm super confused as what's going on this time.


I even went to the Genius Bar 5 days ago and had it checked out. Got diagnostics run which all came back positive. We checked and I had 130GB free and the system was only taking up around 40GB. I haven't really done anything since so I'm extremely curious how my System has tacked on another 100GB ;/



Jan 11, 2018 4:25 PM in response to bindex

I just got off the phone with Apple Care with the same problem. I’ve Googled this problem and spent too much time on the phone with Apple trying to figure it out.


I don’t know if this is the solution yet...I’m still waiting for the Time Machine to finish it’s backup...but the Care rep I spoke to thinks the 9 days of local snapshots my computer was storing because my external drive was not attached was taking up all the extra space showing up under system.


Does this sound like it could be your problem?


I’ll update as I learn more. I sure hope the solution has finally been uncovered!

Jan 11, 2018 5:58 PM in response to richardagilbert

Right! That’s the problem. The Time Machine’s idea of “low” and mine are two different things. It just kept storing snapshots because I had a bit of storage left. It got to the point I couldn’t back up my phone because it took up so much space.


I can report once I did the Time Machine backup the hard drive stats went back to normal and I was able to backup my phone.


I’d say problem solved.

Jan 26, 2018 11:16 AM in response to bindex

I have just formatted my drive and installed High Sierra and everything was fine. I re-downloaded 36GB of Music purchase on iTunes and and about 42GB of photos from iCloud Photo Library. My system storage showed 7.9GB

When I reset my Mac, photos is only 9.68GB and System shows 39.9GB.


It’s definitely displaying my Photos Library as System, wish this could be fixed.

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System Storage Taking Up Way Too Much Space in macOS Sierra

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