Problems with macOS Sierra? This fix may help you.

BrainSel,

Thank you so much for sharing! The fix worked like a charm. (Beforehand, I tried emptying out start-up folders. Emptied other folders (permissions? add-ons?) and did untold hours of other tweaks as advised in other venues. Not only was Safari running slow, it kept crashing, then getting hung up - the beachball of death. I had to Force Quit over and over and over. I thought I had it fixed with tweaks in 12.10.1. But when I upgraded to 12.10.2, the nightmare started all over again, only worse.)

Your directions were clear. Many many thanks. You saved the day. And maybe my computer, too.

scginnyc

Thanks! Unfortunately, my problem with sluggish performance turned out to be caused by an option in Accessibility preferences instead.

I spent two days on this. Tried everything. Called Apple Care. Did a clean install, zapped pram, disabled iCloud, etc. Nothing worked.

System Preferences
–– > Accessibility
–––– > Mouse & Track Pad
–––––– > Set Double-click speed to Fast

When Double-click speed for your mouse is set to Slow in Accessibility Preferences, it slows down the Finder overall, not just the double-click speed.

I tested this by using Cmd + Shift + N to create several folders on the desktop in rapid succession. Then I selected them and used Cmd + Delete to move them to the Trash.

With double-click speed set to slow, there would be a several second delay both when creating the new folders and when moving them to the Trash. But with double-click set to fast, the folders were created instantly and moved to the Trash instantly, as fast as I could hit the keys.

Otherwise, this was the best article I found dealing with all of the other possible causes for a Slow Finder when updating to Mac OS Sierra:

http://www.hawkdive.com/2017/01/mac-runs-slow-after-macos-sierra-upgrade.html

Glad to know all that worked for you, 'cause I might be doing it. It's sometimes best to hit ALL the bases as you did, especially the Recovery Mode steps, rather than edu-guess doing this or doing that, thinking that's all it's going to take to fix it.

My problem as far as HSBeta is concerned is just running the installer I downloaded from the App Store. Shortly after clicking the initial "Continue" button, I get the error message "The installer information on the recovery server is damaged."
I really, really hope that isn't a harbinger of what I'm going to experience later in that Beta when running it.

However, I learned the hard way that over-installing OS Betas can be a not good thing to do, so this time I'm going to install HSBeta in my Fusion & run it that way 'til the final release gets out.

I'd done Disk First Aid, and tonight tried to do a Reinstall in Recovery Mode. I went into Recovery Mode, but nothing happened at all after I told it to reinstall Sierra (actually it said it would check whether I was eligible, then I hit Continue and nothing happened for over an hour when I quit). I also downloaded Sierra from the App Store, reinstalled, and have exactly the same issues. But I'll happily try again in a day or two following your specific guidelines, and it would be nice if it worked. (I didn't have any of your issues. Mine were Mail having issues re the attachment window (either opens and closes fast, or opens but not fully, so I can't get to the top), network going offline after I awake the computer from sleep, sleep sometimes takes three tries since the first time I try to sleep it, it wakes right back up. But I'll give it a try, and thanks to both you and Kappy for the info.

I have a problem with my fan coming on way too much and the CPU going into overtime. Will this sequence fix this problem?

With previous versions of the op system, the fan coming on right away and running like crazy was always solved by resetting the SMC, in case that helps.

Thanks for the reply.

Resetting the SMC was one of the first things I tried, but it didn't stop the fan issue. It was mainly happening while using Safari. I checked on another thread and found that uninstalling IBM's Trusteer Rapport Security app should help and low and behold, it did — not ideal since I use my computer for online banking, but I'll hold off until they have updated the app.

I think I've been lucky compaired to some of the other reports coming in regarding Sierra. I think it's a great OS (now my fan is back to normal)!

🙂

TThank you for the prompt response. I tried following all the instructions from your response and the problem still persists. Immediately after sending sound to the Bluetooth speaker the video stops mirroring to the Apple TV. Do you have any other suggestions? Your help is greatly appreciated

Hi BrianSel,

I had the same problems with my MacBook Pro after installing Sierra. Yesterday I did your solution but it did not solve my problem with the speakers not being even as an option in sound settings. Only Digital Output and Apple TV.

Enclosed is report from the Ethercheck that I have run now. Please, do you have any idea how to solve the speakers problem?

EtreCheck version: 3.0.5 (309)

Report generated 2016-09-28 10:27:53

Download EtreCheck from https://etrecheck.com

Runtime 6:17

Performance: Below Average

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Other problem

Description:

no sound from the speakers

Hardware Information: ⓘ

MacBook Pro (13-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 327

Video Information: ⓘ

Intel HD Graphics 4000

Color LCD 1280 x 800

System Software: ⓘ

macOS Sierra 10.12 (16A323) - Time since boot: about one hour

Disk Information: ⓘ

APPLE HDD HTS547550A9E384 disk0 : (500.11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (172.36 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online

MATSHITADVD-R UJ-8A8 ()

USB Information: ⓘ

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

Configuration files: ⓘ

/etc/sudoers, File size 2299 but expected 1563

Gatekeeper: ⓘ

Mac App Store and identified developers

Kernel Extensions: ⓘ

/System/Library/Extensions

[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1 - 2016-09-27) [Support]

System Launch Agents: ⓘ

[not loaded] 6 Apple tasks

[loaded] 173 Apple tasks

[running] 74 Apple tasks

[killed] 18 Apple tasks

18 processes killed due to insufficient RAM

System Launch Daemons: ⓘ

[not loaded] com.apple.jetsamproperties.Mac.plist (2016-08-26) [Support]

[not loaded] 42 Apple tasks

[loaded] 163 Apple tasks

[running] 91 Apple tasks

[killed] 8 Apple tasks

8 processes killed due to insufficient RAM

Launch Agents: ⓘ

[failed]

com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.t (2016-07-18) [Support]

[running] com.brother.LOGINserver.plist (2014-05-08) [Support]

[loaded] com.divx.dms.agent.plist (2016-08-08) [Support]

[loaded] com.divx.uninstall.converter.plist (2016-08-12)

[loaded] com.divx.uninstall.player.plist (2016-08-12)

[loaded] com.divx.uninstall.preferences.plist (2016-08-12)

[loaded] com.divx.update.agent.plist (2016-08-01) [Support]

Launch Daemons: ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-18) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-18) [Support]

[loaded] com.adobe.fpsaud.plist (2016-06-29) [Support]

[loaded] com.malwarebytes.HelperTool.plist (2016-07-28) [Support]

User Launch Agents: ⓘ

[failed] com.adobe.ARM.[...].plist (2014-07-28) [Support]

[loaded] com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.9BE3DC2D-CD19-4041-

B53F-73749328EB0A.plist (2012-10-10)

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist (2012-10-[failed] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (2014-07-19)

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (2014-07-19)

[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (2014-07-19)

Internet Plug-ins: ⓘ

FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-07-28) [Support]

QuickTime Plugin: 7.7.3 (2016-09-14)

AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-02) [Support]

AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-02) [Support]

DivX Web Player: 3.6.0.321 - SDK 10.10 (2016-08-12) [Support]

Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-28) Outdated! Update

OVSHelper: 1.1 (2016-08-27) [Support]

JavaAppletPlugin: 15.0.1 - SDK 10.12 (2014-08-26) Check version

3rd Party Preference Panes: ⓘ

Flash Player (2016-06-29) [Support]

Perian (2011-07-23) [Support]

Time Machine: ⓘ

Time Machine not configured!

Top Processes by CPU: ⓘ

18% Finder

9% kernel_task

6% WindowServer

4% SubmitDiagInfo

4% ps

Top Processes by Memory: ⓘ

567 MB kernel_task

258 MB com.apple.WebKit.WebContent(3)

250 MB mdworker(11)

102 MB Skype

90 MB Safari

Virtual Memory Information: ⓘ

101 MB Free RAM

3.90 GB Used RAM (631 MB Cached)

74 MB Swap Used

Diagnostics Information: ⓘ

Sep 28, 2016, 08:52:20 AM Self test - passed

Sep 28, 2016, 08:46:00 AM ~/Library/Logs/DiagnosticReports/

quicklookd_2016-09-28-084600_[redacted].crash

/System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd.a pp/Contents/

MacOS/quicklookd

Sep 26, 2016, 02:00:38 PM ~/Library/Logs/DiagnosticReports/

CloudStorageHelper_2016-09-26-140038_[redacted].crash

/Applications/Utilities/System Information.app/Contents/XPCServices/CloudStorageHelper.xpc/

Contents/MacOS/CloudStorageHelper

Sep 26, 2016, 09:17:01 AM ~/Library/Logs/DiagnosticReports/

cloudd_2016-09-26-091701_[redacted].crash

/System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd

Thank you,

Orion1791

Hi BrianSel,

I had the same problems with my MacBook Pro after installing Sierra. Yesterday I did your solution but it did not solve my problem with the speakers not being even as an option in sound settings. Only Digital Output and Apple TV.

Enclosed is report from the Ethercheck that I have run now. Please, do you have any idea how to solve the speakers problem?

Thank you,

Orion1791

EtreCheck version: 3.0.5 (309)

Report generated 2016-09-28 10:27:53

Download EtreCheck from https://etrecheck.com

Runtime 6:17

Performance: Below Average

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Other problem

Description:

no sound from the speakers

Hardware Information: ⓘ

MacBook Pro (13-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 327

Video Information: ⓘ

Intel HD Graphics 4000

Color LCD 1280 x 800

System Software: ⓘ

macOS Sierra 10.12 (16A323) - Time since boot: about one hour

Disk Information: ⓘ

APPLE HDD HTS547550A9E384 disk0 : (500.11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (172.36 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online

MATSHITADVD-R UJ-8A8 ()

USB Information: ⓘ

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

Configuration files: ⓘ

/etc/sudoers, File size 2299 but expected 1563

Gatekeeper: ⓘ

Mac App Store and identified developers

Kernel Extensions: ⓘ

/System/Library/Extensions

[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1 - 2016-09-27) [Support]

System Launch Agents: ⓘ

[not loaded] 6 Apple tasks

[loaded] 173 Apple tasks

[running] 74 Apple tasks

[killed] 18 Apple tasks

18 processes killed due to insufficient RAM

System Launch Daemons: ⓘ

[not loaded] com.apple.jetsamproperties.Mac.plist (2016-08-26) [Support]

[not loaded] 42 Apple tasks

[loaded] 163 Apple tasks

[running] 91 Apple tasks

[killed] 8 Apple tasks

8 processes killed due to insufficient RAM

Launch Agents: ⓘ

[failed]

com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.t (2016-07-18) [Support]

[running] com.brother.LOGINserver.plist (2014-05-08) [Support]

[loaded] com.divx.dms.agent.plist (2016-08-08) [Support]

[loaded] com.divx.uninstall.converter.plist (2016-08-12)

[loaded] com.divx.uninstall.player.plist (2016-08-12)

[loaded] com.divx.uninstall.preferences.plist (2016-08-12)

[loaded] com.divx.update.agent.plist (2016-08-01) [Support]

Launch Daemons: ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-18) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-18) [Support]

[loaded] com.adobe.fpsaud.plist (2016-06-29) [Support]

[loaded] com.malwarebytes.HelperTool.plist (2016-07-28) [Support]

User Launch Agents: ⓘ

[failed] com.adobe.ARM.[...].plist (2014-07-28) [Support]

[loaded] com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.9BE3DC2D-CD19-4041-

B53F-73749328EB0A.plist (2012-10-10)

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist (2012-10-[failed] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (2014-07-19)

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (2014-07-19)

[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (2014-07-19)

Internet Plug-ins: ⓘ

FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-07-28) [Support]

QuickTime Plugin: 7.7.3 (2016-09-14)

AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-02) [Support]

AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-02) [Support]

DivX Web Player: 3.6.0.321 - SDK 10.10 (2016-08-12) [Support]

Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-28) Outdated! Update

OVSHelper: 1.1 (2016-08-27) [Support]

JavaAppletPlugin: 15.0.1 - SDK 10.12 (2014-08-26) Check version

3rd Party Preference Panes: ⓘ

Flash Player (2016-06-29) [Support]

Perian (2011-07-23) [Support]

Time Machine: ⓘ

Time Machine not configured!

Top Processes by CPU: ⓘ

18% Finder

9% kernel_task

6% WindowServer

4% SubmitDiagInfo

4% ps

Top Processes by Memory: ⓘ

567 MB kernel_task

258 MB com.apple.WebKit.WebContent(3)

250 MB mdworker(11)

102 MB Skype

90 MB Safari

Virtual Memory Information: ⓘ

101 MB Free RAM

3.90 GB Used RAM (631 MB Cached)

74 MB Swap Used

Diagnostics Information: ⓘ

Sep 28, 2016, 08:52:20 AM Self test - passed

Sep 28, 2016, 08:46:00 AM ~/Library/Logs/DiagnosticReports/

quicklookd_2016-09-28-084600_[redacted].crash

/System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd.a pp/Contents/

MacOS/quicklookd

Sep 26, 2016, 02:00:38 PM ~/Library/Logs/DiagnosticReports/

CloudStorageHelper_2016-09-26-140038_[redacted].crash

/Applications/Utilities/System Information.app/Contents/XPCServices/CloudStorageHelper.xpc/

Contents/MacOS/CloudStorageHelper

Sep 26, 2016, 09:17:01 AM ~/Library/Logs/DiagnosticReports/

cloudd_2016-09-26-091701_[redacted].crash

/System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd

I think these are great tips. I would also add that clearing out the user cache before installing (or after) is a good way to help clean house. I have done this with all my macs before installing and have had zero issues. This is the first time I can say that a first release of a MacOS (OS X) has not had major issues for me. It's been clean, fast and efficient.

The only real problem I have had, and I don't attribute it to the OS, is Virtualbox when running a VM will sometimes cause the user to go back to the login screen. When you log back in you cannot switch to the VM even though it is running.

To delete the user cache go to folder ~/Library/caches/ and put the files in the trash. Reboot and then empty the trash.

Comments on your Etrecheck report...

18 processes killed due to insufficient RAM

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-28) Outdated! Update

I highly suggest you upgrade your RAM to 8GB.

Open System Profiler > Hardware

Copy the Serial number and model identifier

Under Memory in System Profiler, you'll see how many slots and what is installed. You need matching pairs.

Next using the Identifier and with the knowledge of your exact model and how much RAM you can install, go to this site: (There are several sources for memory. This one has good prices and has the video showing how to install)

http://eshop.macsales.com/shop/memory/

You can find install videos here:

http://eshop.macsales.com/installvideos/

Remove Flash. If you don't have Flash installed, most video will play in HTML5. If you need to play a video that requires Flash, you can play in Google Chrome that includes a built in Flash player.

To uninstall Flash, go to Applications/Utilities

Run Adobe Flash Player Manager > Uninstall

In Safari 10, included in macOS Sierra, Apple disables common plug-ins like Adobe Flash, Java, Silverlight, and QuickTime by default in an effort to focus on HTML5 content and improve the overall web browsing experience.

... As the year goes on, Firefox will clamp down on more kinds of Flash content, and next year it will require that users approve playing any Flash content with a click. These moves are part of a trend by all browser makers to deprecate Flash, which is buggy and remains full of security holes."

https://tidbits.com/e/16639