Poor Reception iPhone 7 Plus

Both my husband and I have had the worst time being heard in our phones. I first blamed my carrier. Then I blamed interference in my neighborhood some how. But it's not either of those things. I've been living with this for over two months now. I've lost so much business and can't afford to. I read your post and can't believe Apple hasn't recalled all our phones. They need to

I just thought it would be worth me noting that I have an iPhone 7 Plus unlocked I was using it on AT&T and had excellent reception no problems I just switched to Verizon with the same phone (I own the phone. Same serial number). I'm getting horrible reception

I have never had 5 bars of reception ever on the iphone 7 it rarely gets 4. In the same places my 4s gets one bar where my 7 gets "no service."

Then the only reason I upgraded from the 4s to the 7 is because ios 9 destroyed its performance and made it slow to the max.

This is crazy! I am still paying full price and there is nothing that can be done except get ripped off!!

My microphone doesn't work half the time. People can't hear me. It keeps freezing up. Poor reception. I really dislike this phone. It cost too much money for it not to work. And I have to use Wi-Fi to download the fix.

I can hear people fine but no one can hear me or my voice is muffled and breaks up on their end. This is so frustrating I'm ready to throw the phone. Did not have this issue on my iPhone 6. Come on apple do something.

Maybe making a better product ! If your paying over 700 dollars for a phone this shouldn't be any kind of issue !!! Hence the word phone ! It's a phone that drops calls and ppl can't hear u ! When ppl call me all I have to say is I can't hear u let me guess you have an iPhone 7 !

Hi Yes,

I have exactly the same issues as you explained and every day I am losing so many dropped calls from people that goes directly to my voicemail.

I am using the same network as you. This is very annoying, people complain they don't hear me but I hear them very well. I get failed calls in middle of conversation and phone disconnects.

I paid $1350 for this phone and This is what I am getting from Apple. Apple seems so all over the place after Steve Jobs.

The fix of disabling the LTE is both the network and phone's fault. I spoke to a cell phone tech. The 4G system on AT and T and Verizon is not great for voice. So when you call, the phone tries to "upgrade" the signal to LTE but the 3G signal might be better. The phone fights itself going back and forth. The U.S. networks are not up to speed with phones. So if you get a new 5G phone, it is like getting an electric car. Not many places to charge in public. The 4G / LTE network is data, not really voice.

I am SO irritated. We had crappy phone service for 5 years with Metro. I just purchased two Apple IPhone 7 plus phones at Best Buy a little over a week ago and both of them are doing the same thing as yours. In addition we have dropped calls and can't hear. I took them to the Apple store and was advised this is the first IPhone in which "antennas" were used and is causing connectivity issues. More than half the time I cannot connect to the internet without WiFi. This phone is no better than the phones we had at Metro. SO much hype for a phone with the only positive being the camera.

Same problem here. It is very frustrating. Put my SIM card in my 6 everything works fine. iPhone 7plus - 2 bars and spotty wifi. Hubbys galaxy works just fine. Wish I would not have switched phones. $900 for nothing!!

Took the phone back and exchanged. Same issue with the replacement. The second phone I purchased has the same issue. The reason we switched to IPhone 7 with Sprint was for better reception! My teen couldn't call, text, or Snap me as there was no reception. Without our personal wifi we have no reception. Considering returning both phones while I can still do so!

Same problem. I moved from the Samsung to the 7 plus. I am on Verizon. My wife's 6 works fine under same conditions. Done all the fixes. Awaiting a "new" phone now. In the world of apple a defective new product is replaced by a used one, hence "new".

Same exact problem here. iPhone 7 128gb. Bought 3 weeks ago. Wacky reception all over the map. Lost reception today in downtown Vancouver on the street. Wouldn't reconnect until a full restart. Big time regret for switching from google pixel. Antenna bars just move from 5 to 1 to 4 to 3 to 0. None stop.

I was originally thinking my issues were related to AT&T, but after reading all of the posts about poor phone quality I now believe it's my iPhone 7+. It's very frustrating to be on conference calls for work and my coworkers are consistently telling 'your breaking up' I move 3 inches towards the window and ask is that better they will reply as yes. I get one sentence in and they again will state your breaking up again. My hubby has a iPhone 5s and it works so much better than my 7+. He is wanting to upgrade and as much as I love my iPhone we will be looking at an android.

Same issues here with my daughters new iPhone 7 Plus that she just bought from T-Mobile. She calls me from her iPhone 7 Plus and she sounds far with garble. Why do iPhone's have -12db loss compared to other phone brands?