Level 1

50 points

Poor Reception iPhone 7 Plus

Hi,

I recently upgraded to the iPhone 7 Plus and I am getting horrible reception, people can't hear me or I sound muffled, (I had no issue on my 4S or 6 Plus). My provider is the same, Bell Mobility in Canada, and I'm using the phone as I did the others, there is also no case on the phone. I've noticed the signal bars all over the place at times, I know those are not an exact science but they've been very erratic. For the most part I can hear whom I am talking to, but people have a hard time hearing me, has anyone else noticed poor call reception on their iPhone 7 Plus or have a fix for this issue?

Thanks,

iPhone 7 Plus, iOS 10.0.2

Posted on Sep 26, 2016 8:12 PM

Top-ranking reply

spencer110

Level 1

10 points

Posted on Dec 17, 2016 4:28 AM

I'm in the middle of downtown Atlanta, practically next to an AT&T cell tower. Had constant problems over the past month w/ very low signal strength, dropped calls, and erratic signal strength (4 bars then 2 bars then 1 bar then 3 bars). Lost track of the no. of calls to AT&T tech support. Tried everything - including restoring phone to new phone status. Nothing helped. Once I made this setting change (Settings>Cellular>Cellular Data Options>UNCLICK "Enable LTE") the signal strength immediately jumped to 4-5 bars.

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87 replies

kcb1978

Level 1

8 points

Feb 11, 2017 5:22 PM in response to jdtouchie

I have a 7 plus in my cart and decided after wards to read reviews on it. After what I have read here, maybe I should change it to 6s + before completing order?

kcb1978

Level 1

8 points

Feb 12, 2017 10:16 AM in response to juliec622

Thanks for reply. Will get 6 plus

Apr 8, 2017 1:47 PM in response to Braze470

i jumped from one bar to three bars! So far, IT WORKS!!!!!!!

Shailusv

Level 1

4 points

Apr 24, 2017 11:27 AM in response to jdtouchie

Exactly the same problem here. No problems with my 6plus but 7 plus has no reception at all

Swimfan1

Level 1

8 points

Jun 19, 2017 4:39 PM in response to jdtouchie

Bad reception dropped calls ! What a Rip off u get tired of ppl telling me I can't hear you !!! So annoying to pay over 700 $ to text !!!'

KLW2017

Level 1

4 points

Jun 19, 2017 8:31 PM in response to jdtouchie

Mine too. Fixed it by turning off 4g for voice calls

Settings -> accessibility

Swimfan1

Level 1

8 points

Jun 23, 2017 11:07 AM in response to KLW2017

So 4g huh so no wifi ! So we have to use data to make a call ok sure not a good option !

tlatchum

Level 1

4 points

Jul 21, 2017 7:50 AM in response to jdtouchie

I am having the same issue with the 7 plus! very frustrating.. Never had this problem with the 6plus. We have taken out the SIM card and replaced it and no luck!

Sep 15, 2017 12:27 PM in response to jdtouchie

I upgraded to a iPhone 7s but whenever I call someone after 1 sec. it says that they won't answer and I can't answer any call

emirgf

Level 1

4 points

Sep 21, 2017 8:19 AM in response to jdtouchie

Me too

Sep 28, 2017 6:00 AM in response to jdtouchie

I too upgraded to an iPhone 7+ and reception is terrible! Ugh

Dec 22, 2017 9:43 AM in response to jdtouchie

i also have the same problem...and this is horrible plz solve this...i request

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Poor Reception iPhone 7 Plus