MacOS Sierra Volume Balance Error

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Level 1

10 points

MacOS Sierra Volume Balance Error

Hello,

I found this error recently on my macbook pro retina 13' late 2013 model ( latest macOS Sierra )

Everytime i boot up or restart my macbook, & unplug-replug the External DAC the volume balance is off to the left

This problem only occurred once, after i set to the center, its works fine until next boot.

Im using an external DAC (USB), this problem only occurred on this external DAC, on previous OS this is not happening. I've been using my external DAC since 2010 macbook lineup, its never have this error.

Can someone explain what happened ? And Maybe some solution will be very much appreciated !
Thank You !

Video Demonstration Attached :

https://youtu.be/AkhN45fQSDw

Message was edited by: Shigeur

MacBook Pro (Retina, 13-inch, Late 2013), OS X El Capitan (10.11.4), null

Posted on Sep 27, 2016 6:01 AM

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Answer 1

Top-ranking reply

Shigeur Author

Level 1

10 points

Oct 1, 2016 11:29 PM in response to Shigeur

Sorry, i need to move this up a bit.

need to find some solution or at least is this happening in others people too ?

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Answer 2

Oct 25, 2016 9:15 AM in response to Shigeur

Hi Shigeur,

My mac is a pro retina 13' late 2013 model like you and I have got the EXACT SAME problem. I guess it's happening since macOS Sierra. My Mac doesn't save settings of my external DAC and the sound is unbalanced every time I switch on my DAC or if I reboot my mac, etc. I was hoping macOS 10.12.1 would solve the issue but it doesn't.

If someone has got a solution I'm all ears ! Thank you.

Tom

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Answer 3

Dogcow-Moof

Level 8

36,557 points

Nov 4, 2016 2:40 AM in response to Shigeur

I have an AudioQuest Dragonfly Red USB DAC and definitely do not have this problem.

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Answer 4

Shigeur Author

Level 1

10 points

Nov 4, 2016 2:48 AM in response to Dogcow-Moof

In glad you didnt have the error. But i need some explanation and maybe a solution what should i do and what cause the error like that...

A work around will be much appreciated ! Thanks !

Didnt have time to clean install stuff like that, its the only my works laptop. And just why i even upgrade to sierra if it messing up with my mac :(

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Answer 5

Dogcow-Moof

Level 8

36,557 points

Nov 4, 2016 3:06 AM in response to Shigeur

Looking at my DAC, it has no output controls other than volume, so balance is never an issue.

I do know volume is not reset to 100%.

Try creating a new user on the machine and see if the same error occurs when running as that user; if it does not occur, it points to a corrupted preferences file somewhere.

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Answer 6

Shigeur Author

Level 1

10 points

Nov 4, 2016 3:12 AM in response to Dogcow-Moof

Hello,

Its have the same error in the new user that i created...

Maxed volume as always and balance off to the left...

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Answer 7

Shigeur Author

Level 1

10 points

Nov 4, 2016 3:29 AM in response to Shigeur

as far as i know, this step somehow avoid the error for a while, i will be update if this some kind of solution that working to solve the volume errror...

by changing the "play sound effect through : Internal Speaker "

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Answer 8

Lanny

Level 6

13,207 points

Nov 4, 2016 7:23 AM in response to Shigeur

See also this prior posting: https://discussions.apple.com/thread/7676347

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Answer 9

Shigeur Author

Level 1

10 points

Nov 5, 2016 2:02 AM in response to Shigeur

after a couple of restart, it seem the problem still persist...

a failed attempt 😟

anyone came with a solution ?

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Answer 10

Lanny

Level 6

13,207 points

Nov 20, 2016 7:20 AM in response to Shigeur

Well, it's definitely a workaround, but, "Balance Lock," a 3rd party software, available from the App Store, patches the issue nicely. It's $6.00 though.

See: https://www.tunabellysoftware.com/balance_lock/

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Answer 11

Shigeur Author

Level 1

10 points

Nov 20, 2016 7:31 AM in response to Lanny

well thank you, just a bit disappointed, why we need to pay an extra for something that it shouldnt be there in the first place.

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Answer 12

Lanny

Level 6

13,207 points

Nov 20, 2016 7:33 AM in response to Shigeur

Don't shoot the messenger. I told you it was a workaround. You don't have to buy it. You can wait for a future resolution.

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Answer 13

Shigeur Author

Level 1

10 points

Nov 20, 2016 8:14 AM in response to Lanny

no no, didnt mean that, thanks before...

just why apple keeps producing bugs not stability 😁, my 6s also having a lot of respring recently...
#outoftopics

thinking about buying the software you recommend, my heart soon will be stopped if everytime i boot to my mac, and blasted with 100% notification in my sound system. i hope the software also resolve volume always resetting yo 100%.

glad someone found a workaround. 🙂

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