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Pause Podcast to listen to it later - starts over instead of keeping my place

When I pause a podcast and go back to it later on, it starts from the beginning, not where I left off.

iPhone 6, iOS 9.2

Posted on Sep 27, 2016 11:25 AM

Reply
7 replies

Sep 28, 2016 3:41 PM in response to Dmcguire17171717

Hello Dmcguire17171717,

Thanks for your question. When you pause a podcast, the Podcast app is supposed to remember your playback position.

About the Podcasts app

Podcasts remember your playback position, so you can start listening to a podcast on your iPhone, pause it when you get home, and pick up right where you left off on your Apple TV (4th generation). ​
By default, the Podcasts app syncs subscriptions, stations, and playback position between your iPhone, iPad, iPod touch, and Apple TV (4th generation).

My first suggestion would be to reposition the scrubber in the place that you want in the podcast, quit the Podcast app and restart your iPhone. Does the issue persist?
If so, can you take a look at the questions below and reply back with your comments?

  • Have you backed up your iPhone 6?
  • Have you updated your iOS to the latest version? (Your profile indicates iOS 9.2).
  • Is this behavior only happening with one podcast, or does it happen with all of your podcasts?
  • Are you syncing podcasts between devices? Is it possible that you started at the beginning of this podcast on another device?
Dmcguire17171717​, we look forward to receiving your feedback.

Enjoy the rest of your day!

Oct 5, 2016 8:35 AM in response to Dmcguire17171717

Hello Dmcguire17171717,

Thank you for taking the time to respond to my questions. You've confirmed the Podcasts app is not working as expected on your iPhone 6 with iOS 10.0.2. Regardless of which podcast you play, the app does not remember your playback position as it should.

At this point I would recommend the following steps:

1) Remove the Podcasts app from your iPhone. This will delete the app and all of your podcasts.
2) Restart the iPhone
3) Download the app from your purchases in the App store
4) Test one of your podcasts to see if this resolves the issue.


Remove built-in Apple apps from the Home screen on your iOS device with iOS 10

When you remove a built-in app from your Home screen, you also remove any related user data and configuration files.

Remove a built-in app from your Home screen

  1. Touch and hold the app lightly until it jiggles. If the app doesn't jiggle, make sure that you're not pressing too hard.
  2. Tap User uploaded file on the app, then tap Remove.
  3. Press the Home button to finish.


Add a previously removed built-in app

  1. Go to the App Store and search for the app. Tap User uploaded file to restore the app.
  2. Wait for the app to restore, then open it from your Home screen.

Last Modified: Sep 24, 2016


Take care.

Nov 28, 2016 8:14 AM in response to Dmcguire17171717

This is happening to me too, and I agree that the issue started after I upgraded to iOS 10. I'm having some other issues with app too. Scrolling through my 'Unplayed Episodes' is glitchy and sometimes deletes episodes I haven't listened to yet, or will start to play one that I'm just trying to scroll past, which messes with my 'Up Next' playlist.


But the pausing issue is the most annoying, because it's happening most times I pause an episode now. Then I'll resume play in the car or something and it's back to the beginning, and I have no idea where it left off previously. To the mods reading this, I would really appreciate a fix for this - it seems to be affecting multiple people who upgraded to 10 and it makes listening to the app in the car really difficult when you can't take the time to scrub through the episode to find your place. I also find that getting a call will do the same thing. If i'm listening to a podcast in the car, and it's interrupted by a call, when I end the call the episode will go back to the start. It's really frustrating.

Oct 4, 2016 10:42 AM in response to Leanne_68

Hi Starr.C,


Thank you for your feedback.


I have tried your first suggestion - the problem still exists.

Answering your other questions:

  • Have you backed up your iPhone 6? Yes
  • Have you updated your iOS to the latest version? (Your profile indicates iOS 9.2). Yes, I updated to iOS 10 as soon as it was available. Currently, I'm using 10.0.2
  • Is this behavior only happening with one podcast, or does it happen with all of your podcasts? It happens with all my podcasts
  • Are you syncing podcasts between devices? Is it possible that you started at the beginning of this podcast on another device? I only listen to podcasts on my phone.


Thanks,

Denise

Nov 2, 2016 8:36 AM in response to urbangranola

This is still an issue for me. I contacted Apple Support and after trying a few things, I was told that the next step to fix it is a restore. I haven't had a chance to back up everything before I do it, so I'm not sure if will work.


I noticed this all started after I upgraded to iOS 10. Did this issue begin after you upgraded too?


If you decide to try it, will you let me know if it worked? Good luck!

Thanks

Pause Podcast to listen to it later - starts over instead of keeping my place

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