macOS Sierra freeze on iMac late 2009 using Safari

Since I didn't use Safari for 3 days now (switched to Chrome) I didn't have any freezing and also no restart from hibernation.

I re-formatted my hard drive, and re installed the OS.. That would have created a new user... no luck. Chrome no issue so far.

Hi

I also have an iMac 27 inch late 2009 (11.1). This is the way I solved Sierra malfunctioning:

- boot from a clone and clean install

- update Sierra to version 10.12.1

- then restore data from Time Machine backup (better transfer rate).

All's running smooth.

Regards,

JeF

Late 2009 iMac 27" / ATI Radeon HD 4850 / Sierra 10.12.1

I have the same freezing problem as described throughout this thread. Freezes about once a day during about 2-3 hours of use. All times freezing have happened in Safari for me... mouse will move, but all clicks are unresponsive and the only way to restore functionality seems to be a manual reboot. I only noticed this problem after updating to Sierra. I have tried a few of the solutions in this thread (disabled extensions in Safari, switched to Chrome for a while, etc.) but nothing has worked. I have not clean installed because that's not a reasonable solution for me right now.

Just wanted to contribute to this thread to further display how widespread the problem is.

I'll keep my fingers crossed, but for me a clean install wasn't a solution. (iMac Late 2009) Using Chrome for ten days and it seems to be a temporary solution to replace Safari. Yesterday I needed some iCloud-Tabs and therefore started the newest Safari Technology Preview - two minutes later I had my first freeze since I stopped using Safari 😮 It's really annoying

Yes same problem on same machine. Also noticed the spindump's for WindowServer. I opened a bug report with Apple and submitted a sysdiagnose file but they closed it as a duplicate, so Apple is certainly aware of the problem. Hopefully they will have it fixed soon.

Yep, the same case for me. I prefer Safari...

Yep, me too. Scroll in Safari and everything freezes. Keyboard is locked out. The mouse tracks but cannot interact with anything. No way out except a hard shut down. I've been wondering if the system is even reporting this as a crash.

10.12.1 (16B2555)

iMac (21.5-inch, Mid 2010)

3.06 GHz Intel Core i3

4 GB 1333 MHz DDR3

ATI Radeon HD 4670 256 MB

Please fix this, Apple! I prefer Safari browsing but I'm just about to give up on it.

iMac 27" Late 2009 reporting in, the bug is still alive and well in macOS 10.12.2 (16C41b).

I've had the bug since the day I upgraded to Sierra, been following and reporting it here as well:

http://forums.macrumors.com/threads/the-safari-freeze-issue-lets-fix-this.195735 5/page-6

That's too bad :-(. The bug report that I submitted was closed as a duplicate. It appears that the original bug report has also been closed, so I assume that means that they have a fix to be released at some point. In the meantime I've been using FireFox and trying to avoid Safari to avoid the hang.

Hi everybody, this problem also exists with late 2014 iMac 27" Retina with AMD Radeon R9 graphics card. Sierra freezes. I am not the only one with this computer, there are multiple other threads.

However:

When operating in safe mode the problem is gone, also the graphics acceleration. I assume the graphics driver is disabled in safe mode, hence the terrible and completely unworkable display performance. The messages in this and other threads which indicates to me that the problem is the graphics driver.

I just hope apple is working on this. Working with other browsers is a fix of symptoms, possibly because 3rd party browsers do not reach as deep into the core of the graphics driver as Safari does.

The problem is that we do not know which other software is causing the problems and Safari is the real thing for Apple users we can only wait. It is like what another user stated, feels like being back in MS Windows, and now I my son is laughing out loud with his Windows 8.1 laptop that was just US$ 3000 cheaper.

I am (was) a big Apple fan, but now I am stuck with a high cost production Machine that is causing nothing but trouble.

Apple should seriously start issuing statements about this problem. At least to their customers or to this thread.

We just bought a week ago the same machine (says late 2015 but we just got it), 27" with the R9 and not having issues, so this is very concerning. We are coming up on our 15 days to return it, and don't want to be stuck with a machine that still has the same problem we bought a new machine to avoid.

Please note, my computer is late 2014 perhaps 2015 units don't suffer, but considering the problems all these computers with graphics accelerator havi, I am afraid it is a gamble and waisted money, Apple has to come up with a fix of the driver and fast!

RudolfApple wrote:

Apple should seriously start issuing statements about this problem. At least to their customers or to this thread.

This is not how these forums work, the best thing you can do is to use the Feedback Assistant to report this (like I suggested in the MacRumors thread). If everyone does this we can bump up the issue on the priority list and hopefully get it fixed before Christmas.

stevesko64 wrote:

We just bought a week ago the same machine (says late 2015 but we just got it), 27" with the R9 and not having issues, so this is very concerning. We are coming up on our 15 days to return it, and don't want to be stuck with a machine that still has the same problem we bought a new machine to avoid.

Almost sounds like troll bait, are you seriously considering returning a perfectly functional iMac just because a few people (not even 1% of the users) have a problem with Safari? There are other browsers, even if you did get the bug you could circumvent it until a fix is found.

Common sense?