Since upgrading to macOS Sierra I'm unable to get my Epson WF-3640 to to combine into single document in Preview. If I select PDF and combine it scans all pages in the ADF but only the first one shows up in Preview. The Epson scan sofrtware program seems to be able to scan just fine.
How do I get Preview working again?
iMac (Retina 5K, 27-inch, Late 2014), OS X El Capitan (10.11.5)
I'm seeing this issue again with High Sierra 10.13. Apple please fix this.
I just tested this and it works on an HP 8600, too. Not too surprising as this appeared to be a bug with Preview rather than with any specific printer.
As for Apple not announcing it, they don't announce most of the specific bug fixes included in any OS update, so I wouldn't have expected them to include an announcement about this bug, either.
From all reports, Preview has PDF issues in Sierra. I think you'll have to wait for Apple to fix it 😟
FWIW, just because I hate it when I am having a problem and wonder if I'm just going crazy, since the Sierra upgrade this has stopped working with my HP Deskjet 3050 J610, too.
I contacted Apple Support and they claimed to know nothing about it. They said I should contact Epson.
No issues with Preview and scanning multiple page documents with an HP scanner.
Are you sure it isn't just creating a multipage Preview document?
Make sure "Show Sidebar" is selected so you can see what pages are available.
Erm, yes I am sure. The PDF never has more than Page 1 in it.
Yes, I have this problem too since upgrading to os x sierra.
I have worked around the problem by unselecting "combine into single document", scan each page in turn and then finally in the preview thumbnail window drag each page (displayed as a new document) into the first document in the correct order. This inserts them as new pages and I then save this document and discard the rest.
But Apple need to fix the bug because this is slow to do!
Happy for your that it's working. Have a HP PRO 8620, can not combine into single document since I updated to Sierra.
I have an HP Deskjet 3050A, also having this rather annoying issue.
I was having the same problem. Scanning multi-page documents from an HP OfficeJet J5780. Everything I did led to the same thing- all the pages would scan, but only the first would show up in Preview, and I only had a one page scanned document.
I went to System Preferences -> Printers & Scanners -> Selected my Printer on the left hand side -> Clicked on the Scan button in the upper right hand above the picture of my printer, and then followed the workflow like I would normally in Preview. What I got was all paged scanned AND showing up in Preview, and then I could save, manipulate, etc. like I normally do in Preview.
So, scanning from the Printers & Scanners tool for my specific printer solved the problem for me.
Enjoy!
same here. if you select TIFF, the combine function works. PDF creation does NOT work with the combine command (OFFICEJET 8620)
i have been able (as other users) to directly scan and combine by using the HP SCAN function from the SYSTEM PREFERENCES pane.
select the HP printer, select scan.
I have the exact same issue using MacOS Sierra and a Brother MFC-9340CDW. Bummer...would really like to get this fixed.
Add another one to the list. HP Officejet 8600.
Single page scan as PDF works fine but trying to do a multipage scan using "combine into single document" seems to have each successive page overwrite the previous.
For now I'm scanning everything as a single page and combining them manually, but that's a pain in the butt. You can probably write a script using automator to combine pages somewhat automatically, but that's also a pain for something that should work automatically. 😟
Add me too!!! Or better ... add my brand new printer: CANON MX720 series.
Automatic combining does not work. Have to do it manually! ... OMG ... What happened to Apple!
Unable to combine into single document in Preview
