Q: Can't block sms with no number
I can't block SMS from senders without numbers(there's a description instead).
In IOS 9, I could block everybody, including the senders without numbers, and the ones I added while running IOS 9, still works.
But now, I cannot block new senders where there are no phone number but only a description instead of a number. I can how ever mute them so I don't get woken op 10 times throughout the night.
When I press the (I) info button, and then I press the description(where the number should be), I CAN create a new contact, and there's then a block option available to me, but i does nothing.
If I go to settings and try to block the created contact from the address book, it is grey and cannot be selected.
Am I the only one who has this problem?
iPhone SE, iOS 10.0.2
Posted on Oct 1, 2016 2:46 PM
Community Specialists
I understand that you are wanting to block contacts that don't have a number and instead only offer a description. I know it's important to have control over who can contact you, so I'm happy to help.
This article offers some good information and alternatives to work around this issue:
Block phone numbers and contacts or filter messages on your iPhone, iPad or iPod Touch - Apple Support
One good suggestion that may work for you in there is to filter messages from unknown senders:
Filter iMessages from unknown senders
You can filter iMessages from people who aren't saved in your Contacts.
To filter iMessages, go to Settings > Messages and turn on Filter Unknown Senders.
In Messages, you'll see a new tab for Unknown Senders but you won't get notifications for these iMessages.
In addition, you may be able to use third party apps to manage this:
Detect and block spam phone calls with third-party apps - Apple Support
Thanks for using the Apple Support Communities. Cheers!
Posted on Oct 2, 2016 4:45 PM

