Fix: iPhone 7 Battery Draining Fast

I FIXED THE SAME PROBLEM ON BATTERY DRAIN ON MY iPHONE 7 PLUS! I had the same problem on my new iPhone 7 Plus 128gb phone running iOS 10.02 and here is how I fixed it!

First of all the way you know you have a problem (and also the way you know you have fixed the problem) is when you go to Settings>General>Battery and scroll all the way down and look at TIME SINCE LAST FALL CHARGE. If your usage time is the same as your standby time you know you have a problem and basically the iPhone is running continuously and not going into standby mode. THIS USUALLY IS BECAUSE AN APP ON YOUR PHONE IS MALFUNCTIONING AND YOUR PHONE IS RUNNING THE APP CONTINUOUSLY. You might get clues to this under the list of apps under BATTERY USAGE on same page but that wasn't helpful to me as it doesn't seem to show which app is running continuously.


Here is what I did to fix the problem and any one of these might fix it and I am not sure which one actually fixed it so here are things to try....

FIRST OF ALL MAKE A GOOD BACKUP BY CONNECTING YOUR iPHONE TO YOUR COMPUTER AND USING ITUNES.

1. If you are running Facebook on your phone then delete it and reinstall it as this app is one of the biggest culprits. Takes 5 minutes and might fix it.

2. Then do a soft reset....the way you do a soft reset on the iPhone 7 or 7 Plus is DIFFERENT THAN PREVIOUS iPHONES. Due to the new home button requiring power to work, Apple has changed the buttons used to force a restart. You now need to hold the wake andvolume down buttons at the same time. After a few seconds of holding in the buttons, the Apple logo will appear on your iPhone's display, indicating it has restarted, and you should be back in business. This takes only a minute or so..

3. I then "Reset all Settings" by going to Settings>General>Reset >Reset all Settings. AGAIN MAKE SURE YOU HAVE A GOOD UP TO DATE BACKUP DONE BEFORE YOU DO THIS. I didn't think this step did much and this doesn't erase content but you lose all your settings like wifi connections and passwords etc so i decided I didn't want to lose them all so then went to next step. This takes about 10 minutes.

4. I then connected my iPhone 7 Plus to my computer and restored my backup with iTunes. This takes an hour or two as I have a lot of apps and data.

5, I then went to Settings and scrolled down and turned off the "Allow Notifications" on each app that I could live without notifications. takes 10 minutes...

6. I then charged my computer fully and VOILA it was fixed and the way I know this is I went to Settings>General>Battery and scroll all the way down and look at TIME SINCE LAST FALL CHARGE and NOW THE STANDBY TIME IS MUCH HIGHER THAN THE USAGE TIME AND THE BATTERY IS WORKING FINE AND NOT DRAINING ANYMORE THAN NORMAL.


Sorry that i don't know exactly which step solved my problem but you can do this all in a couple of hours and it saved me from returning my iPhone! Maybe if others try these steps you could narrow it down and let people know which one worked. Reminder backup your iPhone to your computer before you do any of the major steps above. Hope this helps.



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iOS 10.0.2

Posted on Oct 2, 2016 10:58 AM

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Posted on Jan 27, 2017 1:38 PM

I posted my problem in so many places asking for help that I forgot everywhere I did it so after finally finding the issue and fixing it I wanted to post my experiences, now I can do just that here.


Finally found the Culprit this Wednesday after a month and 4 different phones. It was iCloud for windows installed in my laptop... Yes believe it or not.


I arrived Wednesday to my office but different than any other day I didn't turn on my laptop and immediately began working on a new project. When I checked my phone around 10am I noticed that for the first time in almost a month it was working normal at my office. I just remembered that the only thing different was not having my laptop on so to verify my new theory I turned it on and left it on besides my phone for about 30 minutes, when I got back to it, the battery standby and usage has increased 30 minutes each, so the problem started as soon as I turned my laptop on. After turning off again and verify that the issue stopped as soon as I turned I off I then moved to see what could have changed in my laptop right around the day the problem began.


It was an easy finding because I hadn't installed anything new on it for the past couple of months except iCloud for Windows PC looking to be able to easily transfer my pictures to my laptop. So I Uninstalled it and reboot the laptop and the problem disappeared for good. After 2 days of that I can confirm that at least in my case, that was it.


So if by any chance you have iCloud installed in your Computer, just get rid of that POS until Apple work on it. I notified Apple about it but who knows when it may get fixed if ever.

131 replies

Oct 7, 2017 1:37 AM in response to darkm11

News:


I tried to erase all contents and settings. A message pop up: icloud is uploading files ( ???!!!!!). Do you want to continue and lose the documents or du you want to finish first uploading the documents?


I pressed uploading the documents button. A progress bar appeared and did the job up to 100%. Pressed again the erase all contents and settings and voilla: SAME STORY.


Repeated the above steps few times and SAME STORY all all the time.


So something on icloud does't work right. That's why the battery is drained so fast. Will keep you posted.

Feb 10, 2018 11:50 AM in response to jasminegre1998

I've had problems with my battery for ages. I tried the solution to switch off and sign out of iCloud and that actually solved it for a day or two, so I then signed back into my iCloud and the battery when back to being bad again. So I signed out again hoping that would solve it again but it hasn't so now I have no idea what's going on. Tried resetting all settings. Apple have said the only way to solve this is to completely wipe my phone and start again but then I'd be losing everything which I'm not super keen on.

If anyone has any last-ditch attempts to help me, I'd be very grateful!

Feb 6, 2017 4:42 AM in response to desiadri

I have to say I was skeptical about iCloud for Windows being the cause of my battery drain. But after having Apple changing the battery in my iPhone 6s, trading it in for a new iPhone 7, working with Apple support for 3 days on the iPhone 7 and taking it back to Verizon and returning it for a second new phone, and countless hours uninstalling, resetting, and other troubleshoot steps trying to figure out why my phone keep draining the battery so rapidly I figured what the heck, let’s give it a try. Another thing I noticed after all this with my iPhone was my iPad Air and iPad Mini (both connected to my iCloud account) were also rapidly draining the battery. Saturday I uninstalled iCloud for Windows on my office computer and my home computer. Put all devices on charger for a full charge. Sunday I used my iPhone all day long in a normal manor, was off the charger from 5am to 10pm and still had 74% charge. Both iPads have remained fully charged. There is no doubt in my mind uninstalling iCloud for Windows fixed my problem. I’m amazed and very thankful to desiadri for posting this solution, it was driving me crazy trying to figure this out. I’d like to understand what about iCloud for Windows causing this, but for right now I’m just happy my phone will hold a charge throughout the day and I no longer have to throw it on a charger every change I get.

Feb 6, 2017 5:27 AM in response to mlange0426

You're welcome man and I'm glad that I helped you as I understand first hand how frustrating this issue is, what's strange is that no one at Apple has come clean and accept the issue and move this to the correct department to be fixed but in the meantime let the people know about it so they can at least temporarily Uninstall iCloud for Windows and I'm sure people will prefer having a normal working phone to an application in your computer that you may barely or ever use.


I also thank you for being the first person to thank me for finding and fixing this, incredibly no one here or in other forums I've posted about it have done it, they acknowledge that it fixed the issue but not a thanks, without even mention Apple that even when I sent them a detailed email explaining the issue and the solution they didn't even reply to the email or even confirmed receiving it, nothing. So thanks and I'm really glad this has help you.

Jan 27, 2017 12:12 PM in response to desiadri

Oh, your and my problems are sooooo much the same desiadri! I'm on my 3rd replacement iphone and all 3 do the same thing. They work great for a week or two, then bam something happens and the drain changes from about 15 per hour (when it's working good) to 6-8% per hour without even using the phone. In fact, when the drain is excessive it drains 6-8% per hour, if I'm using the phone constantly or if it is sitting on my desk and not being used...


I too sometimes will have 6-8% drop per hour at work, but when I leave work the drain is back to 1% per hour. I am in a high reception cellular area, and have tried everything since October. I'm getting really frustrated after 3 months with this problem. I only have about 6 apps installed at this point because I keep restoring to new and starting over, but I'm beginning to think it's not the apps. Oddly it happened today when I left work and forgot my phone, so the phone was disconnected from my watch and it drained 25% in a hour and a half- could it have something to do with the iphone? If you figure any more out, please let me know...

Feb 3, 2017 6:41 PM in response to dtfamily

Like I mentioned above, yes I feel confident that I finally found the culprit of all this mess, reading what rating here and other places this is a well known issue and because it doesn't affect everybody it hasn't given the proper resources to found the issue and fix it. I don't know you but I think I have saved Apple tons of money, sadly I won't receive even a thanks for it...;)


Anyway, please notify this to Apple, I did my part and sent a very detailed email to my Support advisor and I just hope he has forwarded it to the correct department so this can be given the attention it needs to find what causes the issue with iCloud for Windows and only in some phones and can be corrected on a future update.

Oct 7, 2017 1:14 AM in response to kdex6

Same here. Iphone 7 plus 256GB. My wife has iphone 7 256 and I don't even can obtain half of her usage time. Tried everything from reset al settings to dfu install. I'm on 11.0.2 and I wanted today to downgrade to 10.3.3 but guess what? Surprise! They are not signing anymore. Apple, are you really doing this kind of ***** 😟


If ANYONE from there is reading this have in mind that I am using Iphone since the first one. Don't wanna tell anything about the other devices.


later edit: I'm not using facebook at all. I'm not using windows so therefor I don't have icloud for windows. I have 5 programs installed and that's all about it

Oct 25, 2017 10:51 AM in response to drkcope

I found a permanent solution to the battery issue. Get a phone that doesnt have apple on it. This is my 3rd iPhone in less than 2 years, all 3 have had problems. I get no help from apple, oh you need to go to Apple Store, well im not driving 2 hours to go to an Apple Store. I work away from home and depend on my phone, i have had issues as to where i cannot make phone calls, text message, speaker phone not working, freezes constantly, full service lte and wont connect, and now the battery drain is on average of 10% in 15 minutes. Needless to say once i get home, i am taking my iphone to my garage, smashing it with my sledgehammer, and getting a phone that actually works. I had a $30 walmart phone that worked flawlessly, this $900 phone is totally useless. Bye apple in 8 days, i will turn everyone away from your products as well

Oct 25, 2017 11:33 AM in response to Homersipes

I have got an Apple iPhone 5s and I have it for 5years without issues . Two

months ago I took it too a specialty phone shop in Limerick and got them to

install a new battery which was35 euros , I have a few issues since that

with the charging one time it’s 22 % charged and when plugged in it’s 50 to

60 % . I think this is a fantastic iPhone for constant use, could never

fault my iPhone . Cheers . Martin .


On Wed 25 Oct 2017 at 18:52, Apple Support Communities Updates <

Nov 29, 2017 7:45 AM in response to drkcope

DRKCOPE~ Is your directions a FIX or temporary solution?


I bought a new 7 Plus phone to replace the 6s Plus. Both phones are running 11.1.2 and the 6s Plus battery seems to last longer than 7 Plus. I know that other users have the same or similar issue as I do. I am not using the 7 Plus to watch movies or play games. I know about the factors that contribute to reducing the battery.


I don't know yet if the battery performance is due to hardware or an iOS issue. I do know that the 6s Plus has longer battery life than 7 Plus. The funny thing about this, I have a lot more Apps set to background refresh on the 6s plus than 7 Plus and the battery last longer on the 6s Plus. Also, on the 6s Plus, Facebook is about 24% usage and I still get good battery life on the 6s Plus.


I know others have complained or have a similar issue regarding the battery ion the 7 Plus.

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Fix: iPhone 7 Battery Draining Fast

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