jyothishureth

Q: iOS 10 Calendar widget not displaying the events

After updating to iOS 10.0.2, the calendar widget accessible on lock screen does not display the events always. Neither the time of the event or event name is displayed, but a blank widget with calendar color bar can be seen.

This is not always happening but very frequently. For ex, if you open the calendar app and then check this widget, the event appears, but after you lock the screen and check again, it would disappear.

iPhone 6, iOS 10.0.2

Posted on Oct 5, 2016 12:09 PM

Close

Q: iOS 10 Calendar widget not displaying the events

  • All replies
  • Helpful answers

  • by norm123,Helpful

    norm123 norm123 Oct 11, 2016 7:02 AM in response to jyothishureth
    Community Specialists
    Oct 11, 2016 7:02 AM in response to jyothishureth
    Hello jyothishureth,

    Thank you for using Apple Support Communities. It's my understanding your iPhone Calendar widget doesn't consistently show the events. I use my Calendar everyday to keep me organized. I can understand your concern. I'm happy to help.

    If you haven't already, I recommend restarting the phone. This can resolve many unexpected behaviors. Follow the steps below:
    1. Press and hold the Sleep/Wake button until the red slider appears.
    2. Drag the slider to turn your device completely off.
    3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo
    Restart your iPhone, iPad, or iPod touch

    If the issue persists, try removing the widget and adding it back on. Use the following steps:
    1. Swipe right over the Home screen, Lock screen, or Notification Center.
    2. Scroll to the bottom and tap Edit.
    3. To add a Widget, tap . To remove a Widget, tap . To reorder your Widgets, touch and hold  next to the apps and drag them in the order you want.
    4. To finish, tap Done.
    Use Widgets on your iPhone, iPad, and iPod touch

    Have a great day!
  • by jyothishureth,

    jyothishureth jyothishureth Oct 7, 2016 11:56 AM in response to norm123
    Level 1 (5 points)
    iPhone
    Oct 7, 2016 11:56 AM in response to norm123

    Tried multiple times restarting the phone and removing the widget and adding back, but no luck. The issue happens when the calendar has list mode.
    Below are the screenshots for reference:

     

    Calendar widget:

    IMG_1185.PNG

     

     

    Calendar app with list view of events:

    IMG_1184.PNG

  • by alex_h1,Solvedanswer

    alex_h1 alex_h1 Oct 8, 2016 2:35 PM in response to jyothishureth
    Community Specialists
    Oct 8, 2016 2:35 PM in response to jyothishureth
    Thank you for trying the recommended steps and following up. Since the issue began after updating, we recommend reinstalling the latest iOS version. Even though this step can be done without erasing data, it's very important to make sure you back up first. Please use the link below for assistance with backing up:
    How to back up your iPhone, iPad, and iPod touch 

    Once you've successfully backed up, follow the steps below to place your phone in recovery mode and set up again:
    1. Make sure that you're using the latest version of iTunes
    2. If iTunes is already open, close it. Connect your device to your computer and open iTunes. If you don't have a computer, borrow one from a friend or go to an Apple Retail Store or Apple Authorized Service Provider for help.
    3. While your device is connected, force restart it with these steps:  
         
      • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold the Sleep/Wake and Home buttons at the same time. Don't release the buttons when you see the Apple logo. Keep holding both buttons until you see the recovery mode screen.
      •  
      • On an iPhone 7 or iPhone 7 Plus: Press and hold the Sleep/Wake and Volume Down buttons at the same time. Don't release the buttons when you see the Apple logo. Keep holding both buttons until you see the recovery mode screen.
         
    4. When you see the option to Restore or Update, choose Update. iTunes will try to reinstall iOS without erasing your data. Wait while iTunes downloads the software for your device. If the download takes more than 15 minutes and your device exits recovery mode, let the download finish, then repeat these steps.
    5. After the Update or Restore completes, set up your device.
    If you can't update or restore your iPhone, iPad, or iPod touch
  • by jyothishureth,

    jyothishureth jyothishureth Oct 10, 2016 3:45 PM in response to alex_h1
    Level 1 (5 points)
    iPhone
    Oct 10, 2016 3:45 PM in response to alex_h1

    Tried reinstalling latest ios version 10.0.2 thrice by following the instructions, but it doesnt help. Verified the calendar widget on other iphone 6 phones running ios 10.0.2 and found the issue persistent across devices.

     

    Let's just accept the fact that it is an ios bug and come up with a fix rather than doing restarting phones and reinstalling OS.

     

    Apple, if you are seeing this, please fix the calendar widget in next ios release.