How do I turn off the voice mail transcription function???

How do I turn off the voice mail transcription function on my iPhone 7 Plus???

Posted on Oct 5, 2016 1:37 PM

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68 replies

Dec 19, 2017 6:05 AM in response to tdbfixit

tdbfixit wrote:


Just to let the Apple world know...I would prefer the option to TURN THIS OFF.

The "Apple world", whatever you think that means, can't do anything about it and is probably indifferent to your preferences. Apple, on the other hand, could do something if they chose so you should let them know how you feel. The feedback link has already been provided in this thread. The more people who let Apple know the greater the likelihood of change.

Oct 23, 2017 1:34 PM in response to sberman

Yes, for those persons who do not mind another layer of messages they will love the chaos that this app provides as I never know if someone called me or has texted me or has sent an email as I have to search a dialogue box that informs me that this is actually a translator-in-action. Secondly: Plus, I do not approve of my name or the senders name being scrambled into gibberish. Third: If the voice mail is more than a short statement I am given a cut off message with an "...", then I still have to go to my actual voicemail message in order to obtain the entire message, which just wasted valuable time of having to read a garbled written transcription. And, fourthly: When I purchased my new iPhone 7 Plus two weeks ago at my local Verizon Store, the rep who has worked with me for years informed me that this Translation Beta after a one-month free trial will automatically begin to be charged to me through my iTunes account. Now it appears that there is no apparent way to 'bail out' of this nightmare. Beta, or no Beta this is not a way for Apple to be rolling out an new experiment on inspecting customers and long term loyal supporters.

Oct 23, 2017 1:38 PM in response to lowellRei

lowellRei wrote:


When I purchased my new iPhone 7 Plus two weeks ago at my local Verizon Store, the rep who has worked with me for years informed me that this Translation Beta after a one-month free trial will automatically begin to be charged to me through my iTunes account.

I'm sorry, this is not true. There is no charge for transcriptions in Voicemail. Also, when you receive this, it is marked as a voicemail, not a text or email, so there should be no confusion as to what it is. As indicated earlier, there is a way to provide feedback about the transcription, considering your disapproval of some of the transcription.

Oct 23, 2017 1:39 PM in response to lowellRei

lowellRei wrote:


When I purchased my new iPhone 7 Plus two weeks ago at my local Verizon Store, the rep who has worked with me for years informed me that this Translation Beta after a one-month free trial will automatically begin to be charged to me through my iTunes account.

The sales rep was wrong. There is no charge for the transcription service. Ignore it if you don't like it. You can still listen to the voicemail by tapping the play button.

Mar 22, 2017 8:37 PM in response to Tatersaladking

Tatersaladking wrote:


The only way to turn voicemail transcription off is to turn off your cellular data.

I found that if you turn off both cellular data and Wi-Fi at the time the voicemail is left, the entire visual voicemail function is temporarily disabled. However, once cellular data and/or Wi-Fi are on, visual voicemail returns, the voicemail itself is downloaded to the iPhone, and the transcription occurs at that time.

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How do I turn off the voice mail transcription function???

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