Random Shutdown on Macbook Pro (15" mid 2014)

I had the exact same problem with my MacBook Pro Retina 15 mid-2014. No crash log and the diagnostics in the Apple Store didn't show anything. It ended up being the logic board and it cost me $600 to get it fixed. It is less than 2 years old.

Hi everyone, I am copying my comment on posts with the same exact issue. After 6 visits to the Apple Store due to the same issue and running every software and hardware diagnostics possible, I am now asked to pay $475 to have my MacBook Pro shipped off-site for hardware inspection. They do not know what is wrong with it but some technicians were guessing it was the logic board (that will be around $600 of a fix now). Anyhow, I am not going to be paying that much for a device I initially paid over 2 grand for. I brought up that fact that a lot of people in the community have been facing the same problem and asked what are the next steps that could be done to initiated some sort of program for these specific MacBook Pro Retina 2013-2015 models. I was told nothing will be done until Apple deems it is a big enough problem. It is not a user-related issue but rather a faulty manufacturing issue that users now have to pay the price for.

Hi all.

Ok. I spent one more night to dig that. Here we go: https://www.rossmanngroup.com/boards/forum/board-repair-troubleshooting/28288-82 0-3668-sudden-power-off In short: this bug is known and not solved.

Some more digging gave me knowledge that it is CPU related issue. Not GPU. One man tested with GPU loading firstly, but later found, that it is all about CPU. It is loaded - we are fine. It is in idle - we shut down.

I tried to run yes > /dev/null & one time, but it loads my cpu a lot and fans go full throttle. Not fun. I will better look at fullscreen youtube video of beach while working. 😀

And tomorrow I will visit nearest apple service to talk a bit. I dont think I will approve logic board replacement for 808 or how much $$$ + month (?). I found these logic boards on ebay and aliexpress. And they cost not more than 600$. (A lot too....)

Is there a way in which we can band together and put some pressure on Apple about this? Maybe forcing them to replace the faulty models with a different one. I'm absolutely stoked that I have my laptop working again thanks to the Macmod guy(s). But I still think this is a little too convenient for Apple. All these laptops shutting down, leaving no crash reports, making it impossible to find the problem and always resulting in a sale of a logic board. I'm on my second one experiencing this problem. Let's find a way to put pressure on this company.

I have the same problem on my MacBook Pro late 2013 2,6 GHz.

Problem started about one month ago.

Deactivating AppleThunderboltNHI.kext worked, but now thunderbolt drivers are disabled.

Anyway I am still able to attach a display using apple mini display to vga adapter plugged in the thunderbolt port.

Problems started after upgrading to High Sierra, I than downgraded to Sierra but nothig changed.

This is my third (and last) MacBook pro with harware problems, first two were GPU related (NVIDIA).

I'm really disappointed, Im a web developer, seems that these machines are not suited to work hard...

Really, really disappointed...

Hi Archibald, it seems your model might be able to be covered under the extension time. It disgusts me how the Genius Bar technicians will hide this information and not tell you, hoping that you will just pay the $500 to get it fixed. Check out this link and tell them to replace your logic board.

MacBook Pro Repair Extension Program for Video Issues - Apple Support

Hi Guys

It looks like there are ways to report a bug to Apple:

https://developer.apple.com/bug-reporting/

Feedback - macOS - Apple

But to do this, we need a step by step procedure to reproduce the issue, and so far, at least for me, it was random.

Does anybody found a step by step procedure to reproduce the issue ?

Question to JonathanLiang: how did you get to find out about the driver "AppleThunderboltNHI.kext", and to remove it ? Is there some logs or infos we could give to Apple, to help them to solve the issue ?

Thanks Guys

Recently my MacBook Pro 15" (mid 2014) started an unprecedented condition: random false "low-battery" deep-sleep when it is on battery, then I press the power button, and the false low-battery sign shows up (even when there are plenty of battery charges remaining), I have to connect the power-adapter to MBP to boot it up. This problem does not happen when MBP is connected to the power adapter. The battery condition is normal and healthy (battery cycle # is ~200), Apple Diagnostics of OS X reports no problem. My MBP never had any problem before, until this recent issue.

There could be certain correlation between this issue and the recent OS X updates.

I tried the following, none of them solve this problem:

(1) Reset SMC

(2) Reset PRAM

(3) The workaround suggested in: https://outluch.wixsite.com/rmbp-crash

(4) Plug in the ethernet thunderbolt adapter, as suggested in this webpage (https://discussions.apple.com/thread/7697352)

Please kindly help, thank you very much.

MBP spec:

15", mid 2014, OS X High Sierra 10.13.3, 2.8GHz quad-core Intel Core i7 (Turbo Boost up to 4.0GHz) with 6MB shared L3 cache, 1T SSD, NVIDIA GeForce GT 750M

best way to fix this laptop is to run windows 10 on it and not use macos who would of thought that you buy a macbook and windows runs better on it than there own operating system this will be the last apple product i ever buy already looking else where, ive been looking around and it seems this issue has been around since 2011 wait ago apple on fixing your stuff ups, bet they do this like there iphone/ipad slow down because they want you to upgrade well ill be upgrading just not to an apple product. Heres the page i found https://www.apple.com/support/macbookpro-videoissues/ and theres so many people on the net complaining about the mid 2014 so i think apple need to acknowledge and add it to this page

Having this exact same issue with a 15" mid 2014 Macbook Pro (2.2GHz I7, Intel Iris Pro) also. Tried all the usual diagnostics including a clean reinstall. I'm on MacOS Sierra.

I'll try to keep it plugged into an external monitor now to see if that makes a difference. If that fixes it then it would possibly point towards an issue with the onboard graphics card.

@view-zwo, @Linus001 and @Jbc30 are you still experiencing these issues? Are you all on mid-2014 Macbook Pro with Iris Pro graphics?

Yes I am still having this issue, although mine is a Late 2013 model running Iris Pro graphics, but I think those are still essentially the same machine. After extensive tests from the folks at my local Apple authorized service provider (and some lovely diagnostic fees) they concluded that it must be a logic board issue. They seemed to be fairly unsure about what the actual issue is though, and when I pressed them on it they just said "sometimes these things just go out" which is barely an answer at all. I can't really shell out the cash to get the logic board replaced right now, and I'm also afraid that the 'diagnosis' may be incorrect anyway.

They did thing there was a possible connection between this issue and the graphics issue with early 2013 MacBook pros that forced a recall, but that it wasn't widespread enough in this model to cause Apple to recall anything.

Interestingly, I have found that when I never put the computer to sleep but instead shut down the machine completely every time I close it, that the issue has not appeared. I don't know why this is the case or if this temporary fix will last, but I've been able to use my computer for the last several weeks doing this and have not had the issue recur while holding to this pattern.

Obviously this isn't an effective permanent fix because its a bit of a pain, but to me its less of a pain than always using it plugged into an external monitor.

I've been running my MBP connected to an external monitor for the last couple of days and it doesn't shut down so that seems to cure the issue. Obviously having it connected to an external monitor all the time negates the benefit of having a portable computer. I'll take it to Apple next week, usually they will fix hardware issues for free if your MacBook was bought in the EU, so fingers crossed.

I had the same problem ... Mine would shut down randomly on me after using it for 10-15 min , and then faster the next time I used it.

The problem might be with the logic board... I got mine replaced and now everything is fine .

Just confirm that I also have the same problem on a MacBookPro11,5.

Been through the complet diagnostics check at Apple and they found nothing but they DID ! confirm that it happened while in their shop. They could not do anything because all diagnostics results of the hardware and software were fine.

Hi everyone Same probleme with same computer Macbook Pro 15 mid 2014, my mac has been shut down randomly for few month now, I've just replaced the retina screen (antireflect issue) I thought my mac would be fixed after that, but no, it keeps going to shut down it makes me crazy ! i've been at the apple store for a diagnostic and they didn't find anything wrong !