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vier-zwo Author

Level 1

39 points

Random Shutdown on Macbook Pro (15" mid 2014)

i have a Macbook Pro (Retina, 15', Mitte 2014) with El Capitan installed (10.11.6 (15G1004)).

It keeps randomly shutting down. This happens like this:

1. Screen turns black (does not turn off, logo-light is still on)

2. Fans accelerate,

3. After 5-10 secods, it turns off (screen & apple-logo turns off)

4. i can boot normally. no crash report.

I was not yet able to reproduce the problem. ive tried a lot:

- happens with or without power cord plugged in

- resetting the smc does not change anything

- reinstalling OSX does not change anything

- it feels like it happens mostly when having high CPU Usage, but running a benchmark (cinebench) to put pressure on the CPU does not automatically shut it down

- also happens with no CPU Usage at all (but fewer times)

What diagnostics can i provide to give you more detail?

What monitor tools are available to get more information about what happens?

Anybody encountered this... ever?

I'd appreciate your help!

MacBook Pro with Retina display, OS X El Capitan (10.11.6)

Posted on Oct 5, 2016 2:16 PM

Top-ranking reply

crlonline

Level 1

4 points

Posted on Jan 16, 2017 2:18 PM

I had the exact same problem with my MacBook Pro Retina 15 mid-2014. No crash log and the diagnostics in the Apple Store didn't show anything. It ended up being the logic board and it cost me $600 to get it fixed. It is less than 2 years old.

View in context

123 replies

outluch3

Level 1

4 points

Nov 26, 2017 9:37 AM in response to Ulli Hesse

What next? How do i fix exact same problem. 600+ usd for new logic board? This laptop costs just a bit more than 600usd aftermarket. It is such bad situation..

Where is apples respond in this topic?

Linus001

Level 1

4 points

Dec 4, 2017 8:22 PM in response to JonathanLiang

Exact same problem here. Works fine when the thunderbolt ethernet is plugged in.

nicjazz

Level 1

4 points

Dec 13, 2017 7:33 AM in response to nicjazz

Problem is still there.

Sorry

nicjazz

Level 1

4 points

Dec 13, 2017 9:10 AM in response to outluch3

Hey

THANKS FOR THE TIP!!

I am going to try it out. youtube comments seem to all be positive.

This might be the only solution.

nicjazz

Level 1

4 points

Dec 13, 2017 9:28 AM in response to outluch3

Hey, question about the patch,

What happens after you pay? I paid and there is no download link, does it **** on physical drive?

Thanks again

Dec 13, 2017 10:51 AM in response to nicjazz

Hi.

On the site, follow this:
Store > My account > Downloads - and there you have it.

outluch3

Level 1

4 points

Dec 13, 2017 2:28 PM in response to hejsanhejjjjs

Hello again. I decided that it can be quite interesting to unite for us with same problem. Lets discuss there?

Home | Random Shutdown on Macbook Pro

dikkind

Level 1

4 points

Dec 27, 2017 4:26 AM in response to outluch3

can you still use your thunderbolt with an ethernet cable after this fix?

outluch3

Level 1

4 points

Dec 27, 2017 4:41 AM in response to dikkind

Nope. But i dont use ethernet. Only external display

dikkind

Level 1

4 points

Dec 27, 2017 7:25 AM in response to outluch3

hmm.. Well then I prefer having a little less battery life to a partially disabled laptop.

dikkind

Level 1

4 points

Dec 28, 2017 5:05 AM in response to Cocomoko

for me its happening on my second logicboard as well. Yep there should be a lot of us.

vernor1

Level 1

10 points

Dec 28, 2017 8:00 AM in response to dikkind

Is your laptop running High Sierra? Was the issue observed on Sierra?

Cocomoko

Level 1

4 points

Dec 28, 2017 10:32 AM in response to vernor1

The issue is with Apple MBP2014. Please read the threads.

vernor1

Level 1

10 points

Dec 28, 2017 10:38 AM in response to Cocomoko

I have read the whole thread and I have the same issue with MBP2013 (Late 2013).

dikkind

Level 1

4 points

Dec 30, 2017 2:48 AM in response to vernor1

No it first started almost 2 years ago. So yosemitie? Now it started the second time (new logic board) on Sierra. I did a clean install of high sierra, but the problem persisted.

Random Shutdown on Macbook Pro (15" mid 2014)