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Tembrock Author

Level 1

41 points

iOS 10 Keyboard Bug

There is a bug right now where when my iPad Pro running the latest iOS (as of today 10/6/16) will display the software keyboard in the wrong orientation. It happens as follows:

I'm holding the iPad in Vertical Mode (Home button facing down) and I'm on the home page of apps.

I Pull down from the center of the screen to access the frequently used apps.

As soon as those apps appear the software keyboard also appears but in Landscape mode from the left side of the screen. This locks me out of making an app selection and I have to tilt the iPad to type in the first couple letters of my app or type sideways in the wrong orientation.

Expected Behavior: In vertical orientation the keyboard should be popping up from below at the bottom of the screen, the frequently used apps at the top of the screen and there is no occlusion.

If anyone has fixed this somehow I'm all ears but I expect this needs to be patched with some magical code-spackle.

Thanks all!

iPad Pro, iOS 10.0.2, null

Posted on Oct 6, 2016 7:21 AM

Best reply

bilj

Level 1

13 points

Posted on May 28, 2017 12:41 AM

I just logged it as Diana.McCall suggested. I've figured out what causes it (for me, at least) and an easy workaround.

For me, this always happens in the search screen (swipe down on home screen) and just after unlocking the iPad after rotating it.

Exact steps to reproduce:

1) From the home screen, press POWER button briefly to lock the iPad

2) Press the HOME button to bring up the unlock screen ("swipe to unlock" message). IMPORTANT: don't actually unlock it yet. Be sure to avoid having your fingerprint unlock it when you first press home button

3) Now rotate to a new orientation, and let lock screen rotate accordingly. (This I think is where the bug starts)

4) in the new orientation, unlock with fingerprint or passcode

5) Swipe down on home screen to get search screen

EXPECTED: keyboard comes up from bottom

ACTUAL: keyboard comes in from side or from top (depending on previous orientation)

For me, it's broken only on the search screen. If I use an app and bring up keyboard it's correct. But then I swipe down on home screen and its wrong again.

WORKAROUND: go to home screen, rotate iPad to another orientation, then rotate back to desired orientation, now swiping down brings up correct keyboard.

I suspect most of you have noticed this problem when you pick up your iPad, unlock it, and go to search screen to launch an app by name. When you picked it up, you likely changed the orientation. But I think the key to seeing the bug is to change the orientation while lock screen is displayed, then unlock.

View in context

33 replies

Oct 6, 2016 10:49 PM in response to Tembrock

Hi. Have you restarted your iPad since the last update? Here's how

Press and hold the Sleep/Wake button until the red slider appears.
Drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.

What you describe is working normally for me on iPad Air with iOS 10.0.2, so it sounds like just an oddity for you. Incidentally, is your Pro the 9.7 or 12.9 inch model?

Tembrock Author

Level 1

41 points

Oct 6, 2016 10:51 PM in response to Diana.McCall

12.9" Model. And indeed it has abated. I thought I had done that (always my first recommendation as well) so good advice I was not using. 😝

Thanks!

Tembrock Author

Level 1

41 points

Dec 20, 2016 4:02 PM in response to Tembrock

So this is NOT solved as of yet and is consistently annoying. Rebooting every time it crops up (which is constantly) is not a proper solution. I'm hoping they will patch this soon. I'm constantly having to dismiss the keyboard which is popping in from the left side when I pull down from the home screen to access recently used apps (turning a two gesture operation into a three gesture operation almost without fail).

Tembrock Author

Level 1

41 points

Dec 20, 2016 4:58 PM in response to Diana.McCall

This did not fix the issue. I believe they need to patch something on this one.

Dec 21, 2016 9:40 AM in response to Tembrock

This is very strange. You should definitely report it here https://www.apple.com/feedback/ipad.html.

brotech

Level 1

4 points

Feb 25, 2017 3:07 AM in response to Tembrock

I Am having the Same problem too and it is driving me crazy.

Mar 19, 2017 6:56 PM in response to Tembrock

I am also having this problem on an ipadpro 9.7. Support has never heard of it!

fxshot

Level 1

4 points

Apr 15, 2017 12:09 AM in response to Tembrock

I too am having this issue. I just purchased this iPad Pro - 12.9. Keyboard is in wrong orientation whenever I swipe down from center. Has anyone reported a bug to Apple?