Level 1

133 points

How do you input the Apple ID verification code on a macbook? (Mine is OS X Lion 10.7.5)

Hi!

I'm trying to set up my apple ID on my macbook - I open System Preferences - mail, contacts, calendars, click - iCloud - prompted to enter the password for my apple ID.

Then, I receive a pop up message that states: "An Apple ID verification code is required. Type your password followed by the verification code shown on your other devices."

The verification code DOES come thru on my iPad. BUT! I do not have anywhere to input the code on the macbook!

Please help me~ Thank you for any help you can offer.

MacBook, iOS 10

Posted on Oct 6, 2016 4:11 PM

Top-ranking reply

mblumberg1980

Level 1

8 points

Posted on Nov 7, 2017 9:36 AM

After reading through countless questions like this ( because I had this one too ) I finally went to Apple Support Chat. This was my issue.. I couldn't find a specific answer on how to successfully enter a 6-digit code to gain access into my iCloud on my macbook pro. I was entering my password for iCloud on my Macbook Pro because that was where the issue was. After successfully entering my password on my Macbook Pro my iPhone (trusted device) prompted me with the Allow or not window, I hit allow. Then a 6-digit code popped up on my iPhone. I would try forever to figure out where on my Macbook Pro I should enter this 6-digit code.. BINGO.. you're NOT supposed to enter it ON YOUR MACBOOK PRO.. You take WHATEVER device prompts you the 6-digit code (your trusted device) and enter it on that device. I was entering my password on my Macbook Pro and I needed to be entering it in my iPhone instead! Wow, do I feel silly, but NOWHERE does it say this in all of the forums I've searched. I have a link here: Two-factor authentication for Apple ID - Apple Support

Best of luck everyone, Hope this helps!

-Mikey

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133 replies

Jun 22, 2017 9:43 PM in response to mflqueries

Can you please post a screen print of each screen and prompt that is displaying in the sequence you are describing? Also, what OS are you running on the Mac?

Cheers,

Jul 8, 2017 8:34 AM in response to mariahchi

I have the same issue. How was this resolved?

Great screen shots.

Jul 8, 2017 8:59 AM in response to bruce5476

Sign completely out of iCloud, then sign back in. You should get the prompt to type in the code that will be sent to your phone. Type it in right after your password.

Cheers,

Jul 9, 2017 1:28 PM in response to ogkg

I would need to see the sequence of screenprints. Would you be able to supply that?

Thanks,

Jul 17, 2017 10:48 AM in response to gail from maine

I have same problem. I am not sure what to so, as I sign out of the Itunes- the verification code is needed, which I get on my phone and that's it.

Can anybody help?

Jul 18, 2017 1:30 PM in response to spooky_marty

Which password are you using to sign into FaceTime and Messages? You are trying to sign them in on the Mac, correct? What Mac model? What OS?

Kri55y

Level 1

4 points

Jul 23, 2017 4:48 AM in response to gail from maine

Thank you Gail this totally worked, I was really getting frustrated.

Jul 23, 2017 9:45 AM in response to Kri55y

Most excellent! You are welcome, and glad you are all set now 🙂

Cheers,

Jul 26, 2017 5:30 PM in response to gail from maine

I tried it. It said password was wrong I tried to put a space between it did not like that either? What am I doing wrong?

Jul 26, 2017 5:43 PM in response to NELSON2878

Hello,

I have tried these steps each time it says"incorrect password " what am I doing wr

Kri55y

Level 1

4 points

Jul 27, 2017 4:39 AM in response to Davdst1967

Hi David

Once you put in your Apple ID you type the verification code immediately after no space.

Hope it works.

Aug 22, 2017 1:05 PM in response to gail from maine

This is not working for me either...

Aug 22, 2017 1:11 PM in response to buergermiester

You will have to provide more information. What is "not working"? What, exactly, are you doing, and where is it failing?

Cheers,

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How do you input the Apple ID verification code on a macbook? (Mine is OS X Lion 10.7.5)