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This procedure will fix Error -48

I'm confident the following will cure everyone's -48 error.

First: Select your iTunes Playlists that you use to synchronise to your iPod.

Select View > "Find duplicates"

Now remove all duplicate tracks (files) from the iTunes Playlist(s) you have chosen to sync with your iPod. The playlist(s) must contain no duplicate tracks. (Don't delete files with the same name but by a different artist or on a different CD...these are not duplicate files, just different versions of the same song, etc.)

When you are confident that no two tracks are the same click on the iPod icon in iTunes and select the "Summary" tab and press "Restore". This will wipe the iPod, update the software to 1.2.1 (if it's needed) and copy your new Playlist(s) with no duplicate tracks over to the iPod.

THE TRICK IS TO MAKE CERTAIN YOUR iTUNES PLAYLIST HAS NO TRUE DUPLICATE TRACKS BEFORE COPYING TO THE iPOD.

For some reason when you drag tracks to add to your Playlist in iTunes they sometimes get duplicated...I don't know why this happens but it is what causes the directory errors on your iPod. Checking you have no duplicate files in your iTunes playlists before syncing to your iPod will prevent this error from occurring.

Many different Macs since 1984, Mac OS X (10.4.7), I have one XP PC for playing games...but the OS is rubbish & the games too buggy

Posted on Dec 13, 2006 6:53 AM

Reply
90 replies

Dec 30, 2006 11:33 AM in response to Adrian Langford

Adrian,
In the other thread I posted this step by step US english switch fix thats worked for me.Note that I have also removed all duplicate files (-48 in os 9 was generated by duplicate files) I've also removed all XML control charachters from my music library tags * ^ etc..
So the U.S english fix was ..
*********************************************************
Go to System preferences in the Apple menu

Select 'accounts'

Create a new user (click '+' under 'login options')

Assign them a user ID and password tick 'allow user to administer..'

Turn off auto login.

Now drag your 'ITUNES MUSIC' Folder to the 'SHARED' folder under macintosh HD - USERS (JUST THE MUSIC FOLDER LEAVE THE LIBRARY XML ARTWORK AND LIBRARY FILE!)

Restart your machine and log back in as the new user.

Open System preferences select 'INTERNATIONAL'
'
Under Language click 'edit list' and remove everything except 'US ENGLISH'

Under word break select ENGLISH ( UNITED STATES, Computer)
Select the 'formats' TAB
Under region select United States (computer)
This will alter the date format and currency
Now select Input Menu
Select 'U.S' and 'U.S' Extended
Now deselect 'British' Tick SHow input menu in menu bar
You should see an american flag with a 'u' underneath once extended is selected.

RESTART YOUR MACHINE

Now open itunes selecting 'i will locate my music' as opposed to auto.
Go to file and add to librbary and navigate to your shared folder where you placed your music,Itunes will now COPY over your collection *NOTE YOU WILL NEED TO ERASE THE MUSIC FOLDER IN SHARED ONCE COMPLETED- PLEASE CHECK YOUR COLLECTION HAS COPIED OVER CORRECTLY TO YOUR MUSIC FOLDER IN YOUR NEW ACCOUNT BEFORE DOING SO!!!) *

Plug in your ipod (I forced quit itunes as it was trying to start up)

I then erased the pod with disk utility

Once completed start up itunes and restore it from there.
*********************************************************

Once i'd migrated all my data to the new user using .mac for bookmarks and address etc ,shared user folder for docs I deleted the U.K english entry altogether.
Alternatively as mentioned before you can just format your pod to fat32 by restoring it on a windows PC...The issue is just with mac firmware after all.
Have a nice evening.
Cheers
Tim

Dec 30, 2006 1:50 PM in response to Made of rain

Thanks for the detailed instructions Tim.

In fact I tried a restore of the iPod with the US time zone in force, and that's all that was needed! Lots of syncing/testing since without any error.

So the procedure which seems to work is:

-set time zone to Cupertino (presumably any US time zone will work)

- plug in iPod

- restore (hopefully for last time)

- wait for restore/sync to complete

- eject iPod

- (optional) if in UK set your time to not be automatically set by server, then manually advance the time by 8 hours

Adrian

Dec 31, 2006 2:33 AM in response to Adrian Langford

Thanks Adrian, that sounds a good plan if it works - I'll give it a go when I get back from my holiday. My only concern is that I have one working iPod (formatted in the far east?) and one 48-er; any idea if the working one might be affected by messing with the dates? I assume not but any thoughts appreciated.

2GHz Intel Core Duo iMac Mac OS X (10.4.8) Various iPods!

Dec 31, 2006 2:54 AM in response to Adrian Langford

I'm also experiencing no -48 since trying this Cupertino time-zone fix. An iPod erase/restore was also needed to make it stick though....

Incidentally, I've also changed back to UK time with auto-time-updating re-enabled & I'm still not getting any -48's.

It seems that the erase/restore & first iTunes/iPod sync whilst your Mac is set to Cupertino-time is the critical factor in making this fix work. If the error comes back though (you never know with this one!) I'll let you know.
All the best,
Jason

Dec 31, 2006 6:12 AM in response to ShedMan

Without wanting to sound too sarcastic, there are
getting on for two months worth of postings around
this problem - do you think that no one has tried
resetting the iPod per the instructions? However if
there is something else in the steps that we need to
do - human sacrifice, casting of bones etc - please
let us know!



Can understand the sarcasm but the suggestion to switch the time zone only came from Apple themselves yesterday (30 Dec). So far it seems to do the trick whereas other suggested fixes (removing duplicates, removing disallowed characters from iPod name...) haven't.

Adrian

Jan 19, 2007 11:05 AM in response to Neal Jackson

Apple have a fix for the issue:

http://docs.info.apple.com/article.html?artnum=304893

Solution

Temporarily change the Time Zone setting in Mac OS X to Pacific Standard Time (PST) as shown below. This setting can be accessed from the Date & Time panel in System Preferences.
Open the latest version of iTunes and Restore your iPod
After successfully restoring your iPod, change the Time Zone back to your normal setting.

Feb 13, 2007 10:40 AM in response to Neal Jackson

hahaha

I've tried just about everything, without success, and will seriously consider buying some other brand when my ipod finally dies.

However to sum up
1) Had error 39, solved when I stopped 'displaying artwork' on the pod
2) Error 48 came along so i successively tried
-restore ipod
-disk utility
-time zone changing
-duplicates

-restoring makes no real difference, but when 48 comes along, your pod is now considered foreign, so if you update, all your old music will appear as a block of data taking up space that you can't see.......so restoring is the only way to get back the old capacity.

am now about to try downgrading firmware on my 60Gb Video pod, will update in a few weeks if that works. If not itunes 7 is getting downgraded to 6.

Feb 18, 2007 11:51 AM in response to Neal Jackson

Has anyone got any idea when we're likely to get a proper fix from Apple.

I've tried all the above suggestions and had no luck at all. I do however find that if you repair the disk in the "Disk Utility" that it at least fixes it for the next time you sync, but it's hardly optimum.

I've yet to get a clean sync as yet and i've got 68GBs worth of data on my iPod Video. It very very frustrating to have to wait whilst it syncs that amount of data and then hope you dont have to go through the whole thing again.

I have a nice new Intel Based Mac and if this continues then I'm going to have to the Windows partition for iPod Syncing.

Come on Apple!!!! Give us some timescales around this!! these devices are pretty much "Not fit for purpose"

This procedure will fix Error -48

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