How to confirm 'maybe' contacts?

How can I confirm a contact when a message / call comes from a known contact, but the iphone suggests it as a 'maybe'?

Posted on Oct 7, 2016 6:14 AM

Reply
25 replies

Jan 11, 2018 7:16 AM in response to richwain

I had this problem too

To fix it I deleted all text

Then I rebooted my iPhone

Then I went into the “Maybe contact”, edit, changed last digit of their phone number to something else, saved.

Then I went into that same contact again, modified last digit of phone number back to the original number and “ALL” was good in the world again


Maybe all I had to do was edit the number, and maybe it all would have been fix, but just in case, I told you everything I did


Hope this helps

Jul 5, 2017 5:55 AM in response to richwain

This seems to be a missing feature, Apple.

My iPhone correctly proposes the name of the person calling, but there is no button in the call log view to confirm this and have it create a new contact card. The button "create new contact" has forgotten about the proposal and the fields are blank...

Would be so nice to see a button "Create new contact for (name)".

Nov 16, 2017 5:45 AM in response to richwain

After upgrading to iOS11.1.1 my contacts had all started showing up as "Maybe" or just a phone number and their pictures disapeared as well. 😟


I tried various fixes like

Adding Removing Contacts (did not work)

  • Going to Settings > Accounts > Outlook > Remove Contacts (confirm delete contacts from iPhone)
  • Restart Phone, Settings > Accounts > Outlook > Turn On Contacts
  • This did not fix the issue


Turning iMessage/SMS/MMS OFF/ON (worked for some)

  • Settings > Messages > (turn off iMessage/sms/mms)
  • Restart Phone
  • Settings > Messages > (turn on iMessage/sms/mms)


What fixed the issue was:

  • Open Maybe: Name Name message, click on ℹ on top right corner.
  • Force Touch Contact Icon > Add to existing Contact > Select contact
  • On the edit screen > delete the duplicate number added to the contact
  • Click Update
  • All contacts now went from displaying "maybe" to their normal behaviour.


The only issue I'm still having is that over 56 contacts that have pictures didn't cross through to the iPhone.

Other then "removing contacts" and "re-adding contacts" I have no idea how to FORCE SYNC contact information from the server.

Nov 10, 2017 7:34 AM in response to richwain

I had the same problem but have found the solution, seems my device is grabbing the contact info from my said contacts email, but it’s getting it using the area code. But was saved under my contacts with just the 0 instead of my area code (+44), I changed the zero to +44 under contacts and got rid of the maybe straight away. Hope this helps

Dec 2, 2017 6:42 AM in response to myMarcio

I've tried everything on this chain, but I've had to manually update each "maybe" contact. That worked for half of them. The other half aren't in my contacts, even though iMessage is suggesting who it is. I have to create a whole new contact, and type everything in. This is incredibly frustrating. Every person in my iMessage was in my contacts yesterday.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to confirm 'maybe' contacts?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.