Facetime making clicking sounds on iPhone 7

After upgrading to the iPhone 7 (silver 64gb) FaceTime is making an audible clicking sound which both parties can hear. Anybody else hearing this? It is very frequent but not constant. Seems to happen most when I am talking.

iPhone 7, iOS 10.0.2

Posted on Oct 9, 2016 5:47 PM

Reply
6 replies

Nov 14, 2016 12:34 PM in response to pegeseus

I have an iPhone 7 plus 128gb and the same thing happens to me. I brought it to an apple store where they ran some tests and stated that hardware wise the phone seemed to be fine, therefore they couldn't exchange it with another one. Instead, they suggested that I tried resetting it, which I did but it didn't help. Then they offered to change the receiver on my phone, but even after this, I keep having the same issue. So far, I am very dissatisfied with my new iPhone, I think I was better off with my iPhone 6, but too late to return it.

Dec 3, 2016 5:14 PM in response to apple1@

Update: The apple store replaced my device, I set it up as a new iphone and re-downloaded all the apps I used to have. Just when I thought the problem was gone, it happened again. This time, I contacted Apple Support via Twitter, and they suggested to try restoring the phone to factory settings (again) but this time test the phone without installing any apps. I did this, and the facetime issue did not happen again. Then, I re-downloaded all the apps, and problem re-appeared. Conclusion: there is an app I have that is messing with my facetime, I now I have to figure out which one it is 😟

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Facetime making clicking sounds on iPhone 7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.