iCloud email not pushing on iPhone

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Level 1

8 points

iCloud email not pushing on iPhone

Anyone experiencing issues with their iCloud email not pushing on their iPhone. I use my me.com email as my primary email address and for the last 3-4 days the emails are no longer pushing. I only get them by going in manually into the email. I have turned push off and on. I have reset my network settings and even restored my phone with no luck. My wife's phone is having the same issue with her iCloud account. I am assuming others are experiencing this as well. Please advise.

iPhone 6s Plus, iOS 10.0.2

Posted on Oct 14, 2016 6:30 AM

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Answer 1

May 2, 2017 7:16 AM in response to brferreira8

I'm having the exact same problem with my iCloud/.me email not pushing. It's been going on for almost 2 weeks.

Tried turning everything off then back on, reset network settings,

completely reset my iPhone & iPad twice, still no luck.

ON the MacRumors forum I found a temporary work around.

I've downloaded the Spark email app by Readdle. The Spark app is pushing my iCloud/.me email. I've set my iCloud to fetch in 15min intervals.

Apple needs to fix this problem asap.

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Answer 2

zinacef

Level 10

88,467 points

Oct 14, 2016 9:17 AM in response to brferreira8

I personally don't use it but according to Apple's Status page, it would appear all systems are a go -- https://www.apple.com/support/systemstatus/

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Answer 3

brferreira8 Author

Level 1

8 points

Oct 14, 2016 11:12 AM in response to zinacef

yeah I wish that was the case. iCloud mail on my phone and iPad no longer pushing even though push is on. Just started a few days ago.

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Answer 4

zinacef

Level 10

88,467 points

Oct 14, 2016 11:21 AM in response to brferreira8

Have you tried deleting the account and re-adding it?

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Answer 5

brferreira8 Author

Level 1

8 points

Oct 14, 2016 11:30 AM in response to zinacef

Yup. I have deleted and re added it. I have wiped out my iPhone and restored it. I have reset the network settings as well. Senior engineer from apple is working on the case I created but I wanted to see if anyone else was experiencing it or had a fix.

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Answer 6

zinacef

Level 10

88,467 points

Oct 14, 2016 11:57 AM in response to brferreira8

I'm stumped for an answer. I am keen on hearing what the Apple engineer finds. Perhaps consider reporting back on what his/her findings were.

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Answer 7

Oct 21, 2016 8:09 AM in response to brferreira8

You're not alone, as I'm having the same problem and have found other threads describing the same symptoms: iCloud emails being delivered late to iOS devices, but working OK on on OSX. Started a few days/week ago.

I'm even on the latest Public Betas for what it's worth.

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Answer 8

bb426

Level 1

85 points

Oct 22, 2016 9:02 PM in response to brferreira8

So sorry, I just posted about this same problem in a separate thread before checking the forums. I have the same exact issue.

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Answer 9

brferreira8 Author

Level 1

8 points

Oct 23, 2016 12:16 PM in response to Community User

Apple engineer has been working with me for 10 days now with no fix. This is unbelievable. How can something like email push just stop working without immediate acknowledgment and fix.

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Answer 10

brferreira8 Author

Level 1

8 points

Oct 23, 2016 12:18 PM in response to Community User

Yeah I am using airmail and it is pushing without a problem but this is embarrassing. I like the simplicity of the iphones mail app and prefer to use that.

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