Iphone 5s back glass broken

User uploaded fileI boughat iphone 5S from KSA few months ago. it is still under apple warranty. But last day it slipped through my hands and fell on floor which broke lower back glass of phone. I want to know whether apple will claim my warranty or not? Because my phone doesnot turn its flash on during video capturing when it is on auto and sometimes its touch does not respond at all. These issues were occuring before damage. And also I wanna know whether only this glass can be replaced or not?? And how much will it cost me??

iPhone 5s, iOS 10.0.2, null

Posted on Oct 14, 2016 7:25 AM

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3 replies

Oct 14, 2016 7:46 PM in response to mehran_atta

Hello mehran_atta,
Thank you for using Apple Support Communities.

I understand from your post that your iPhone 5s slipped through your hands and the screen is now cracked. I understand wanting to know your options in a situation like this. To find out if you have if you have AppleCare+, login to supportprofile.apple.com with your Apple ID. Then you will need to contact Apple Support in your region. Contact Support

Best Regards.

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Iphone 5s back glass broken

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