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Level 1

121 points

iPhone 7 Audio Jack Adapter Issues

Since getting my iPhone 7 I've noticed issues when connecting the phone to my car via the 3.5mm-to-lightning adapter. Every so often the phone will refuse to acknowledge that there is an audio source plugged in and the sound will randomly switch from the car speakers to the iPhone's speakers.

For the time being I am having to disconnect the cable (aux cord + 3.5mm-to-lightning adapter) from the phone and reconnect it, and that only solves the problem 8 out of 10 times. In certain instances even that will fail to fix the problem and I will be left with a phone that cannot connect to my car. I have noticed it start to happen more frequently since installing iOS 10.0.2.

I am wondering if this is more an issue of the phone or the adapter not working properly. Please help.

Note: I have tried connecting the aux cord to another source via the headphone jack and can confirm that there is no problem with the cable.

iPhone 7, iOS 10.0.2

Posted on Oct 18, 2016 4:03 PM

Best reply

aggressivility

Level 2

175 points

Posted on Jan 11, 2017 4:18 PM

I just used my 'adapter' in my iPhone 7 plus today and noticed that... it didn't work at all. Every split second I get static/music/static/music as the songs continue to play. I knew the adapter wouldn't work once I found out that they were giving us something free with our expensive iPhones with no headphone jack. My earbuds are OEM Samsung and I refuse to go out and buy new earbuds from another company just to see if it is an issue with that model of earbuds. My Samsung earbuds work with everything else so there is no reason the adapter shouldn't work with all 3.5mm headphones. Oh well, guess I'll use the Apple earpods and continuously keep putting them back in my ears as they fall out constantly until I can find a pair of good bluetooth earbuds.

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57 replies

dm362208

Level 1

4 points

Apr 19, 2017 5:51 AM in response to Ahmed-G

I've tried what you suggested and still nothing. It plays for maybe half a song then says not supported. Also when i try to "press for more information " on the message nothing h

dm362208

Level 1

4 points

Apr 23, 2017 3:30 PM in response to trinidad2

Preach.

Apr 25, 2017 4:55 PM in response to Jonathan UK

Thank you Jonathan UK I have been looking everywhere for one. I appreciate your help

Jonathan UK

Level 10

163,769 points

Apr 25, 2017 5:06 PM in response to trinidad2

You're welcome! 🙂

Bjohn23

Level 1

4 points

May 5, 2017 7:49 PM in response to scott7118

Did you ever figure out how to fix it ?

Bjohn23

Level 1

4 points

May 5, 2017 7:55 PM in response to aggressivility

It works on my head phones my problem is the aux in my car I replaced the aux cord twice & the adapter peice and it still doesn't work

eebti

Level 1

4 points

Jul 5, 2017 6:10 AM in response to gtamhan3

I have Same Issue. Is there someone have any solution so please let us know.

Philly_Phan

Level 7

20,707 points

Aug 9, 2017 2:07 PM in response to gtamhan3

Incorrect.

Philly_Phan

Level 7

20,707 points

Aug 9, 2017 2:31 PM in response to AnubisAntiquis

I can give many explanations but, without actually watching you make your mods, I can't have any confidence in any. Be that as it may, your previous post was, quite simple, incorrect.

Dec 20, 2017 4:42 PM in response to gtamhan3

**** Apple - no answer to this still

Dec 29, 2017 12:51 PM in response to Shelwa

I am have same issue how did you fix it?

deggie

Level 10

167,177 points

Dec 29, 2017 3:41 PM in response to eupypbgozwnek

This is a user-to-user technical support site. You won't get an answer from Apple here.

iPhone 7 Audio Jack Adapter Issues