Sent text messages are turning into Chinese

AT&T iPhone 6 running iOS 10.0.2.

It seems that whenever I send a text message of 70 bytes or longer containing any non-ASCII characters (letters are 1 byte, emoji and such are 2 bytes), the non-iPhone recipient sees it as a bunch of nonsensical Chinese characters, and my message is unreadable. Same thing happened when my sister's iPhone 6 sent a message (in English) containing a heart emoji to my parents' phone:

Has anyone else been experiencing this issue? Any idea what's causing it or how to prevent it? Can I do anything about it, or just wait for an OS update? Thanks.

iPhone 6, iOS 10.0.2

Posted on Oct 18, 2016 5:21 PM

67 replies

G_Willy

Level 1

8 points

Oct 24, 2016 9:04 AM in response to Sam Martin

Not yet, If this problem persists and people are using the Decypher page, I'll look into adding it as a feature.

nursenow

Level 1

4 points

Oct 24, 2016 9:10 AM in response to G_Willy

Thank you

nursenow

Level 1

4 points

Oct 24, 2016 9:12 AM in response to Curly1635

Thanks

Oct 26, 2016 6:51 AM in response to VLMaples

You can call AT&T or chat online with them on phone support. Ask them to

reset your SMS relay. It worked for me and is still working.

ircreel3

Level 1

4 points

Oct 26, 2016 11:59 AM in response to Tom Gewecke

When I contacted AT&T, my phone carrier, they said it was on Apple's end. Either way, the 10.1 ios update fixed it for me.

Oct 26, 2016 12:15 PM in response to ircreel3

Mine started when I upgraded to IOS 10 not only does it text in Chinese but it tells me what I'm tying. (No voice over is not on it's off)

Rrettke

Level 1

16 points

Nov 20, 2016 8:21 PM in response to Samehxx

FFor me the problem was AT&T, but actually it was a supplier to AT&T had a bug. They propagated a fix and it was working in 24 hrs. That probably doesn't help you in China, sorry.

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Sent text messages are turning into Chinese