Graphics Glitch During Boot

I have a 2010 Mac Pro 5,1 (2.8 GHz Quad Core) with the stock ATI Radeon HD 5770 graphics card and 10gb RAM running macOS Sierra 10.12.


I am experiencing a brief graphics glitch during boot. With the progress bar about 1/2 way through, a garbled line appears for about 1 second before it goes away and the mac continues booting normally:


User uploaded file


I've tried swapping the graphics card, HD, RAM, and using a different display with no resolution. I have also tried PRAM and SMC resets.


At the moment this doesn't seem to effect the performance of the machine. Disk utility clears the volume with no errors, and I experience no freezes or other glitches while running. I do not have the original DVDs to run a hardware test and my understanding is this model can't boot into the online one...


Any help in identifying this issue would be appreciated. Thanks.

Mac Pro, macOS Sierra (10.12)

Posted on Oct 21, 2016 11:42 AM

Reply
29 replies

Mar 27, 2017 3:22 PM in response to Dean1London

Thanks for the suggestions.


I can confirm that after the 10.12.4 update today the issue is resolved with normal boot screens on both my Mac Pros. Not sure if a fix was included or just rebooting with the update installation process got things back into shape.


Prior to that I did try starting, then backing out of software installation on the recovery partition. I also tried running disk utility from recovery and several other options such as booting from an external backup disk. None of those resolved the issue for my specific machines, but it seems they may work for other models.


Brian

Jan 20, 2017 10:07 AM in response to BrianBeisser

Well On my 2009 I've upgraded to an SSD and see ZERO issues. In fact, it boots in about 20 seconds from power-up to desktop.


The only issue that I've noticed is the slight (super momentary) flick where the screen goes black at the first Apple Logo splash-screen when the progress bar is half-way across then the logo and bar reappears (a bit different) and then boots right to the desktop. The thing is though, oit has been doing that since well before Yosemite.

Feb 4, 2017 10:42 AM in response to BrianBeisser

This post is specifically in regards to the Sierra boot glitch where you see a horizontal bar that appears across the boot screen roughly halfway through the boot process, then by a black screen, then by the system booting into the OS normally.


I've seen this issue arise on both desktop and laptops. Most recently it occurred on my Macbook Pro Early 2011. I was running Mavericks fine without issue. I then upgraded doing a format then clean install. The Sierra installer is coupled with SMC Firmware updates. After the firmware updates were installed the issue began happening.


Here is how to Fix (Cosmetically):


- Format

- Perform a Clean Install of El Capitan

- Download Sierra from within the App Store and begin the Sierra Install from within El Capitan

- After the install completes, Update as normal.


This should get you back into booting into Sierra without the Graphical Glitch.


*WHATEVER YOU DO, DO NOT PERFORM A PRAM RESET*

A PRAM reset will cause the issue to return. For whatever reason, performing a PRAM reset will cause the issue to appear.


I originally thought this was a hardware issue. So I took my macbook pro early 2011 to apple. They performed the graphics test on it to see if it was one of the faulty video cards that would be covered under the extension program. But the card passed. Additionally, my system was out of warranty. So I went and had both the integraded CPU/GPU and the discrete video chips properly reballed. This did not correct the issue, meaning it wasn't hardware related.


Hopefully apple will address this SMC / Firmware issue in an upcoming Sierra update. There have been reports of people who were experiencing the issue that the 10.12.3 update corrected the problem for them. But performing a PRAM reset brought the issue back. It doesn't affect system performance in anyway and is not related to any kind of hardware failure, it is purely software related.


Hope this helps others cosmetically fix the issue.

Mar 2, 2017 4:04 PM in response to Community User

I can confirm that it appears to be software related, not hardware (video card or ram). I see other users reporting the same issue with matching images.


The graphics glitch now appears on my 2010 Mac Pro as well as the original 2012 I posted about.


Hopefully Apple is aware and will address it in a future update. It's a minor inconvienence (now that I know it's not hardware related) and I don't think I'll reinstall just to remove it. Ideally a future update will correct it.


Thanks,

Brian

Mar 17, 2017 7:38 PM in response to BrianBeisser

I had exactly the same problem on my 17 inch Macbook (late 2011), and I solved it by accident.

I decided to do a reinstall of Sierra and rebooted into recovery mode holding down cmd+r after the chime while the laptop booted up.

Went through the first few screens to reinstall osx and got as far as the Apple agreement, or possibly the screen after it I cant remember.

Realised Id forgotten to copy a file over, so hit the Apple logo to shut down and restart the laptop and backed out of the installation.

Rebooted and the glitch has gone.

Ive done about 20 restarts and shutdowns since and it hasnt come back.

No Idea what the technical reasons are, but it worked for me.

Hope this helps some of you.

Mar 26, 2017 10:39 AM in response to BrianBeisser

I did more than just boot into recovery.

I booted into recovery, then clicked on reinstall mac os.

I then clicked on two or three links until I got to the Apple agreement page.

I cant remember whether I clicked on agree or not, but I then hit the Apple logo to abort the reinstall, and clicked on restart...........when my macbook rebooted into normal mode the glitch had gone. Two weeks later and it has not returned.

Hope this helps.

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Graphics Glitch During Boot

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