I have a new iPhone 7, and on 4G I can't connect to the app store. Either it's just loading (featured) or it says it cannot connect ... (categories). My 4G connection is excellent and the internet works on the phone. It's onlye app store.
On wi-fi it app store always works fine.
I had the exact same problem on my iPhone 5. What's wrong?
iPhone 7, iOS 10.0.3, null
Celluar is on, roaming is on. 4G works fine, I can surf and use the internet everywhere. It's only App Store which doesn't work 😟
Celluar is on, roaming is on. 4G works fine, I can surf and use the internet everywhere. It's only App Store which doesn't work 😟
Hi!
Thanks for your reply. But I can't find "cellular" under "settings". This is what I have under settings. Where is cellular?
But 4G/cellular is on, and it works. It's just that App Store doesn't work on cellular.
Matt
- Check your coverage area to make sure that you're in an area with cellular network coverage.
- If you can't connect to a cellular network on your iPhone, make sure that cellular data is on in Settings > Cellular*. On your iPad, go to Settings > Cellular Data.
- If you're traveling internationally, make sure that your device is set up for data roaming. Go to Settings > Cellular > Data Roaming.
- Restart your iPhone or iPad.
- Check for a Carrier Settings Update.
- Update your iPhone or iPad to the latest version of iOS.
- Take out the SIM card and put it back in. If the SIM card is damaged, or doesn't fit in the SIM tray, contact your carrier.
- Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.
- If you have another device, see if you can connect your carrier's network with it in that location.
- Contact your carrier to:
- Verify that your account is active and in good standing.
- Make sure there are no outages in your area.
- Check that your device isn't blocked from receiving cellular services and is set up with the right data plan.
If you still can't connect to a cellular network, and have confirmed with your carrier that there isn't an issue with your account or network, try restoring your device.
Thanks, but how/where do I reset network settings?
This is a completely new iPhone 7, I have recently upgraded to iOS 10.0.3 and then restarted. 4G works, it's just that App Store doesn't. This is beginning to be a nightmare. New phone!
What happens when I reset VPN and APN? I don't know how to re-install that :/
«Cannot Connect to App Store»
