Where can I find a list of devices registered to my Apple ID?

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Level 2

317 points

Where can I find a list of devices registered to my Apple ID?

Up until this month, we used to be able to view a list of devices registered by serial number to our Apple accounts. The URL used to be here: https://supportprofile.apple.com/regProd, but now it redirects to https://getsupport.apple.com.

The closest replacement I can find now is a list of devices where I'm signed in with my Apple ID (https://appleid.apple.com/account/manage), but that's not the same thing as a list of registered devices. (For context, my family just registers all devices under my Apple ID.) Does anyone know if such a list still exists?

Posted on Oct 23, 2016 4:12 PM

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Answer 1

LACAllen

Level 8

43,584 points

Oct 23, 2016 6:04 PM in response to g-pod

They have moved this in with your other Apple ID stuff.

Go to appleid.apple.com and check the devices section. You now see serial #s and such there.

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Answer 2

g-pod Author

Level 2

317 points

Oct 23, 2016 5:56 PM in response to zinacef

Thanks! This definitely shows the list of signed in devices, though I'm looking for the list of registered devices (associated serial numbers with the Apple ID, regardless of which ID is signed in on the actual device). It's a subtle difference, but the latter seems to have disappeared from Apple websites this month.

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Answer 3

g-pod Author

Level 2

317 points

Oct 23, 2016 6:04 PM in response to zinacef

Ah, I just meant that there used to be a list of devices registered, with serial numbers listed, profiles showing warranty and AppleCare info, and other details not summarized anywhere else.

It's tough to describe, but I found this screenshot of what it used to look like: https://cdn.tutsplus.com/mac/authors/legacy/John%20Winter/2012/10/25/AppleSuppor tProfile5.jpg

My goal isn't specifically to look up serial number or IMEI, just to have a birds-eye view of the devices and their warranties.

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Answer 4

zinacef

Level 10

88,756 points

Oct 23, 2016 5:47 PM in response to g-pod

Go to iCloud.com (via your browser), click on Settings app > My Devices.

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Answer 5

léonie

Level 10

200,531 points

Oct 24, 2016 11:37 PM in response to g-pod

Hmm, maybe Apple decided to restrict the view to just signed-in devices. Guess that'll have to do then. Thanks!

Yes, this makes it impossible to register devices that cannot access iCloud or events internet. All my older iPods vanished from My Support Profile, the old Powerbook G4, and it is not possible to register a device for support that needs repairing, if it cannot be started up.

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