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Hi all,
for a few weeks I have weird problems with my display after waking up my macbook.
There are strange display problems, as you can see on the screenshot. After ca. 5 seconds, everything is normal again.
Anybody here with same problems? Or anybody with any tips?
Many thanks!
MacBook Pro (Retina, 13-inch,Early 2015), macOS Sierra (10.12)
I suggest an appointment at an Apple store genius bar for a FREE evaluation. Take the image of the display with you. In the interim, run Apple Diagnostics and see if that provides a clue:
https://support.apple.com/en-us/HT202731
The GPU is the prime suspect.
Ciao.
Hi,
To me it seems like your graphic card is having a problem. Does this problem only happen when you wake up your MacBook?
In the worst case you will have to replace your graphic card, but because it seems to happen only when you wake up your machine there is maybe another solution.
Did you already try to reset your NVRAM?
Nevertheless I would also advice you ta make an appointment with your local Apple Store / Genius Bar.
Thanks for your quick reply.
I already started Apple Diagnostics - but there is no problem.
Think I have to visit an Apple Store and see what they suggest.
Thanks to you, too. Yes, only when i wake up - but there is no difference between if I closed my Macbook or let it open.
The strange thing is, that this issue happens not regularly.
I already made an SMC-Reset - but I will also try an NVRAM-Reset
Prompt, whether it was possible to solve the problem without a visit to the service center? I have exactly the same = (
Yesterday I've called the apple phone support and they have not heard about these problems yet.
They think it is a problem with the graphic card - it does not wake up fast enough which leads to those display errors.
I have to make an appointment at a genius bar to let my macbook repair - hope it will go fast.
Nobody else here with same problem who has another solution? I am not sure if this is a hardware neither a software problem..
Hello! Enter then the result of your visit to support Apple. I have updated the operating system to version 10.12.1, did nvram reset, and the third day everything works without incident and screen errors. I would hope that all healed, continue observation. I apologize for my English, ispolzuyu perevodchig google.
Hi,
Thanks for the feedback! I'm happy to hear your mac is back on track!
@Dimitriy D: Do your problems still occur after the installation of Os 10.12.1 and a reset of your NVRAM?
Yes I was having this problem too. the support executive told me to reset SMC and NVRAM and then it hasn't happen until now.
Unfortunately, I made haste to conclusions! Just the same bug manifested itself again, apparently have yet to bear in the service. It's a shame to buy a laptop for 100K rubles and be in service next week 😟
According to my observations, this error occurs only on battery power when connected Charging the error does not occur, perhaps something in the power saving mode, the graphics card does not start up immediately after waking the laptop and because of this there are artifacts. What is your opinion on this idea?
Have not tested the difference between battery and loading Mode, but your idea sounds interestin.
IMO it is strange that there are only a few MBP Users with this Problem.
I am excited about my appointment at a Genius bar on monday..
The appointment at the genius bar was unsatisfied.
All in all, they did nothing and told me to have an eye on the issue..
@Dimitriy: Does the error still happen to you or did you find a solution?
I have not seen a bug for a week, but I'm in no hurry to rejoice, I will watch further. What was I doing at the moment, 2 or 3 times dropped NVRAM and SMC, although I do not think that's what helped. Upgrade the operating system, I think that helped just that, as I am inclined to think that the problem is in the software, not hardware. Sorry for my English =( I'm using google translate.
Display problems with Macbook Pro Retina 13 (early 2015)
