BootCamp fails to start after upgrade to MacOS Sierra 10.12.1

After upgrading my MacBook (Retina 12-Inch, Early 2015) to the newest version of MacOS Sierra 10.12.1, my Windows 10 Bootcamp won't boot and throws off an ACPI.SYS error. Since the keyboard and mouse does not work in Recovery Mode, I plugged in a keyboard. I did a "Reset Files" and nothing. Before I wipe out my BootCamp partition and start over I wonder if anyone else encountered this problem after updating from MacOS Sierra 10.12.0...

MacBook, macOS Sierra (10.12.1), Macbook 12-inch (Early 2015)

Posted on Oct 25, 2016 6:45 PM

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Posted on Oct 31, 2016 6:20 PM

For those of you continuing to struggle with this issue, I wanted to provide you with the specific fix that worked for me, which is a variation on the theme. I did not end up having to reinstall Windows, which would have been a nightmare. Hopefully, Apple addresses this issue soon!


I was finally able to boot into my system after a god-awful number of tries. For some reason, it only occasionally works, with seemingly no rhyme nor reason. I tried variations of holding "option" at boot and selecting the boot camp partition, and booting into safe mode on the rare occasion that I was presented with recovery options. It also seemed like variations of having an external monitor and power hooked up seemed to help it boot – I never did get it to boot into Windows without being “docked.” Anyhow, all speculation… but if you can achieve a boot or safe mode of some kind:


In Windows Device Manager, I attempted to disable the Bluetooth adapter as mentioned in other threads, but it did not do anything – the same problem persisted. After trying many other solutions/restores/etc., I looked at the “devices by connection” view of device manager and noticed that Bluetooth was a child of “Broadcom Serial Bus Driver over UART Bus Enumerator.” I tried disabling that parent device (it is under “System devices”), and lo and behold, everything is rock solid again with multiple reboots.


While I have to live without Bluetooth connectivity, I think this is better than reinstalling the whole setup… hopefully we just have to live with that limitation until Apple issues a real fix and then we can re-enable Bluetooth.

213 replies

Nov 27, 2016 2:52 PM in response to RobjDerby

Run BC Assistant, under Action -> Download.... Get the BC Drivers to USB drive 1. Mount single 64-bit ISO and copy the contents to Usb drive 2. Do not copy the ISO file directly to a USB. Copy the BC drivers to the root of Usb drive 2.


This is your USB W10 installer. If there is a file larger than 4gb, provide the filename which is larger than 4gb.

Nov 6, 2016 4:38 AM in response to calbear88

Hi, i have exact the same issue since update to MacOS Sierra 10.12.1 ... i've tried a lot of things in the meantime, i have found now something that is working for me ... as i've read in another post concerning the bluetooth problem i do the following first:


  1. Go to the Windows Service found the two services where "Bluetooth" is found in the name activate both of them and set up them to start automatically with windows
  2. After that go to Device Manager and deactivate the device "Broadcom Serial Bus Driver over UART Bus Enumerator" wait for a minute or so ...
  3. Now activate the Broard Serieal Bus Driver ... after a few seconds it should work correctly and you should find the bluetooth services within windows again ...
  4. Problem is that this workaround just works since you restart your Macbook because after the restart you have the same problem and you have to do step 2 and 3 again ... 😟
  5. The problem seems to be the booting of windows since this really bad macOS Sierra Update 10.12.1 ... so i try to configure my Windows to boot in fast mode ... because in this mode windows safes alle the settings and the bluetooth is here also after shut down and start the macbook again (except a "full" restart of the macbook) - to configure fast start option in Windows 10 you have to go to extended energy options and active the fast start ... now i can shut down Windows and after i reboot into Windows again bluetooth is running. See Picture below for fast start mode.


This is just a workaround that i can work with bluetooth under windows but i really hope Apple will fix this whole thing as fast as possible.


User uploaded file

Nov 14, 2016 9:41 PM in response to flyingseatoad

Wow, this worked for me on my 2015 macbook, thanks. I had to reboot lots of times using an externally connected USB keyboard to be able to choose safe mode in Windows 10. I could not disable the device directly in safe mode, but instead uninstalled the driver, rebooted normally into Windows 10, and from there disabled the device completely.


Apple needs to address this ASAP.

Nov 24, 2016 10:04 AM in response to erniemarh

Hi erniemarh,


DO NOT try to repair your Bootcamp Windows. Best to backup your notes files at first. It is because in case the repair may crash the Windows then you may lost all the files in the worst case.


Since MacOS can read Bootcamp partition, you should load macOS as normal. Then open Bootcamp drive and go to all the folders which contain your files, backup all the files into your macOS or attach an USB flash for backup those files.


If you still can't fix your Bootcamp Windows, you still can borrow your friends' Windows or the PC in your college to continue your study.


Cheers

Nov 26, 2016 7:05 AM in response to RobjDerby

Agreed, this is pretty bad on Apple.


I have been able to get Windows 10 working just fine by skipping the Broadcom installation step when installing the bootcamp drivers. I have however run into the problem of not having any bluetooth while in Windows 10. I have not found a driver or way to install one that give me that functionality.


This is my first Mac product. So far while in Sierra I like it and the MacBook has crazy good battery life, the trackpad is the best I have ever used, and the keyboard is fine once you get used to it. But this lack of Windows support is a HUGE bummer. I mean, the W10 Anniversary edition has been out for a while several months now.....

Nov 27, 2016 4:38 AM in response to vanyue

vanyue wrote:


Full agreed with you! LonerT here keeps advise this and that, but never has a solution provided.

The solution is obvious. Rollback to a stable working version. If you are unwilling/unable to, then wait for a fix.

vanyue wrote:


Why Bootcamp Windows 10 in other MB & iMac models are no problem? It is definitely due to the 10.12.1 updates made by Apple.

Because they use different hardware. I have W10 on a 2012 mini, MBP and 2013 rMBP running 1511_2 without any issues. If you upgrade, and have issues, you need the ability to go back to stable releases. I have a system running Sierra which I can wipe at will and use it solely for testing purposes and W10 1607 is broken.


Here is another example of a broken W10 driver on a Mac - Re: Windows 10 Anniversary + Boot Camp = no longer mounting Mac partition .

Nov 27, 2016 6:47 AM in response to RobjDerby

RobjDerby wrote:


When you say boot from the USB drive, will it enable me to repair my current bootcamp install ? or get into safe mode to remove the driver or disable the device?

Look for a binary called rstrui.exe . This is the command-line version which starts the System Restore. Please also see https://neosmart.net/wiki/rstrui-exe-not-recognized/ .

$ pwd

/Volumes/BOOTCAMP

$ find . -name rstrui.exe -print

./Windows/System32/rstrui.exe

./Windows/WinSxS/amd64_microsoft-windows-systemrestore-main_31bf3856ad364e35_10. 0.10586.0_none_d36568405d96315a/rstrui.exe

./Windows/WinSxS/amd64_microsoft-windows-systemrestore-main_31bf3856ad364e35_10. 0.10586.71_none_cb0e7b3963dcd236/rstrui.exe


Dec 16, 2016 9:44 PM in response to GrandSwiss

Agreed with you. Per my IT experiences, I already suspected in early stage that the problem was due to Sierra 10.12.1 updates. After read many users' complains, combine with their senerios and my extra tests on rebuilds. I already concluded that there is new bugs added in Sierra 10.12.1, but some senior level guys in this thread still keeps "advise" people to uninstall, load other version drivers, export log reports, even rebuild BC Win, etc., but not solution. Just wasting our times!


There is no solution at all, but only workaround - either disable the Intel Serial IO UART Host Controller, or skip not install the Broadcom Bluetooth driver. However, there is no Bluetooth devices can be used.


Now, with the newest 10.12.2, I can use BT keyboard & mouse, headphone, and share photos from mobile phone.

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BootCamp fails to start after upgrade to MacOS Sierra 10.12.1

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