BootCamp fails to start after upgrade to MacOS Sierra 10.12.1

After upgrading my MacBook (Retina 12-Inch, Early 2015) to the newest version of MacOS Sierra 10.12.1, my Windows 10 Bootcamp won't boot and throws off an ACPI.SYS error. Since the keyboard and mouse does not work in Recovery Mode, I plugged in a keyboard. I did a "Reset Files" and nothing. Before I wipe out my BootCamp partition and start over I wonder if anyone else encountered this problem after updating from MacOS Sierra 10.12.0...

MacBook, macOS Sierra (10.12.1), Macbook 12-inch (Early 2015)

Posted on Oct 25, 2016 6:45 PM

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Posted on Oct 31, 2016 6:20 PM

For those of you continuing to struggle with this issue, I wanted to provide you with the specific fix that worked for me, which is a variation on the theme. I did not end up having to reinstall Windows, which would have been a nightmare. Hopefully, Apple addresses this issue soon!


I was finally able to boot into my system after a god-awful number of tries. For some reason, it only occasionally works, with seemingly no rhyme nor reason. I tried variations of holding "option" at boot and selecting the boot camp partition, and booting into safe mode on the rare occasion that I was presented with recovery options. It also seemed like variations of having an external monitor and power hooked up seemed to help it boot – I never did get it to boot into Windows without being “docked.” Anyhow, all speculation… but if you can achieve a boot or safe mode of some kind:


In Windows Device Manager, I attempted to disable the Bluetooth adapter as mentioned in other threads, but it did not do anything – the same problem persisted. After trying many other solutions/restores/etc., I looked at the “devices by connection” view of device manager and noticed that Bluetooth was a child of “Broadcom Serial Bus Driver over UART Bus Enumerator.” I tried disabling that parent device (it is under “System devices”), and lo and behold, everything is rock solid again with multiple reboots.


While I have to live without Bluetooth connectivity, I think this is better than reinstalling the whole setup… hopefully we just have to live with that limitation until Apple issues a real fix and then we can re-enable Bluetooth.

213 replies

Oct 26, 2016 9:13 PM in response to androo79

Correction, the Mac is a MacBook Retina 12-inch Early 2015 (rather than Mid-2014) Further troubleshooting. I reverted back to a clean install of Yosemite. Installed a fresh copy of Windows 10 (Build 1607). Windows did install, after a fashion as it was quite 'glitchy'. Windows booted just fine, but once again Bootcamp setup did not. Although it did install all the drivers, Windows would not use them as the Magic Mouse wouldn't work, and the trackpad and keyboard worked only in a basic fashion. Even using Windows Explorer to install the drivers individually did not make a difference. In Device Manager the only item with a ? is "Other Devices" "Unknown", all other devices indicate properly. I reinstalled the driver for this 'unknown' and immediately the computer reverted to the blue screen 'Problem with your PC". I uninstalled the 'unknown' and Windows booted. Although Windows 10 boots, it does so in a very erratic fashion. Some times booting correctly, and other times going through the blue screen automatic repair. I removed the Bootcamp installation and completed a fresh one using an earlier build (1511) of Windows 10. The Bootcamp setup again did not work properly, and the boot process was the same erratic fashion, however this time I got a different error message. Rather than the ACPI.sys error, now I get "Windows\System32\Drivers\APPLEMNT.sys missing or contaminated" error OXC000007b. I removed this latest install and attempted to install a fresh Windows 8.1, however as neither the trackpad nor keyboard would work at the initial install screen I was unable to do it, so could not verify if this is a Windows 10 problem, or a Bootcamp problem. I've used Windows 10 in Bootcamp on this Mac for over a year with no problems whatsoever prior to yesterday's 10.12.1 update.

Oct 26, 2016 11:20 PM in response to charr328

Charr328,


Just a point to take note.


Using the Bootcamp assistant, upon installing Windows 10 and subsequent Bootcamp.exe Installation process...


The Bootcamp will install automatically till a point when it will ask you to trust and install "Broadcom Bluetooth Driver/software" - Click NO and Cancel that install.


The bootcamp.exe will continue to install the rest of the drivers and restart.


You will be able to use Windows 10 normally without the bluetooth. The rest of the bootcamp function works.


Regards Wayne

Oct 27, 2016 5:26 AM in response to maserluv

maserluv - On 10.12.1, can you provide the Product Version from Bootcamp.xml?

charr328- On 10.12.0, can you provide the Product Version from Bootcamp.xml?


Sierra and Windows are two separate OSes and do not interact with each other, except with the drivers downloadable using BC Assistant or Apple Software Update.


Please also provide the version number of drivers on the Windows side which work and do not work.

Nov 3, 2016 7:37 PM in response to agonzalez1010

So I bought a MacBook Air last November. Now I need Windows in order to use a certain program for work. My work suggested installing Windows using Boot Camp. I was on El Capitan and tried to install Boot Camp and it wouldn't work. I went to an Apple Store and an associated tried 2 different ways- both didn't work. Finally he said my last option was to wipe my laptop and install Yosemite and it should work. He said that he had to do that for another customer and it worked. After wiping my laptop he found out my laptop was too new and he couldn't get Yosemite. He updated my laptop to Sierra and it still didn't work. Another Apple associate did some research and said that there is something not working with Boot Camp on El Capitan and Sierra and as of now there is not yet a fix. His suggestion to me was to get Parallels- however that's $99/year. I'm guessing since I can't wait for a fix due to work I may just sell my MacBook and buy a PC. It's unfortunate.

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BootCamp fails to start after upgrade to MacOS Sierra 10.12.1

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