BootCamp fails to start after upgrade to MacOS Sierra 10.12.1

After upgrading my MacBook (Retina 12-Inch, Early 2015) to the newest version of MacOS Sierra 10.12.1, my Windows 10 Bootcamp won't boot and throws off an ACPI.SYS error. Since the keyboard and mouse does not work in Recovery Mode, I plugged in a keyboard. I did a "Reset Files" and nothing. Before I wipe out my BootCamp partition and start over I wonder if anyone else encountered this problem after updating from MacOS Sierra 10.12.0...

MacBook, macOS Sierra (10.12.1), Macbook 12-inch (Early 2015)

Posted on Oct 25, 2016 6:45 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2016 6:20 PM

For those of you continuing to struggle with this issue, I wanted to provide you with the specific fix that worked for me, which is a variation on the theme. I did not end up having to reinstall Windows, which would have been a nightmare. Hopefully, Apple addresses this issue soon!


I was finally able to boot into my system after a god-awful number of tries. For some reason, it only occasionally works, with seemingly no rhyme nor reason. I tried variations of holding "option" at boot and selecting the boot camp partition, and booting into safe mode on the rare occasion that I was presented with recovery options. It also seemed like variations of having an external monitor and power hooked up seemed to help it boot – I never did get it to boot into Windows without being “docked.” Anyhow, all speculation… but if you can achieve a boot or safe mode of some kind:


In Windows Device Manager, I attempted to disable the Bluetooth adapter as mentioned in other threads, but it did not do anything – the same problem persisted. After trying many other solutions/restores/etc., I looked at the “devices by connection” view of device manager and noticed that Bluetooth was a child of “Broadcom Serial Bus Driver over UART Bus Enumerator.” I tried disabling that parent device (it is under “System devices”), and lo and behold, everything is rock solid again with multiple reboots.


While I have to live without Bluetooth connectivity, I think this is better than reinstalling the whole setup… hopefully we just have to live with that limitation until Apple issues a real fix and then we can re-enable Bluetooth.

213 replies

Oct 27, 2016 7:38 AM in response to charr328

charr328 wrote:


Sierra 10.12.1 Bootcamp is 6.1.0 (6050.20.1) This is on my MacBook Pro so don't know whether or not it is the same build as Wayne's MacBook.


Sierra 10.12.0 Bootcamp is 6.1.0 (6050.1.3)


I haven't done a complete check of which drivers work/don't work, but will do so later.

Can you check the driver versions on the Windows side? The versions you have provided are BC Assistant versions.

Oct 27, 2016 8:37 AM in response to Loner T

Can't seem to find bootcamp.xml on Windows side. Searched globally and within the Windows\System folders. Did find bootcamp.exe, Product Version 6.1.0.0, file version 6.1.6500.3 and bootcamp.msi, Comments 6.1.6459. Where would I expect to find bootcamp.xml?


So far all the drivers seem to work. Wireless, keyboard (w/backlight), trackpad, display. Still having problems getting the magic mouse to connect, but I recall it took an effort to pair it when I first set up this system a year or so ago.

Oct 28, 2016 6:25 AM in response to vanyue

I agree. We all have the same issue and it started exactly when 10.12.1 was installed. I'm hoping 10.12.2 will correct it but not sure enough people even install Windows on 2015 MacBooks for Apple to be aware of the issue and fix this. It obviously wasn't discovered during the beta period. I will be using a new MacBook Pro and this will be a backup machine before 10.12.2 come out most likely.


With Microsoft's newfound dedication to hardware I may look to get a Surface Book for Windows use in the future.

Oct 28, 2016 8:25 AM in response to Loner T

I'm afraid that I've told I am an IT man.


If it is due to system bugs, why need trouble me and use my efforts? In my working environment, I only report the problem to vendors. Then they will reproduce the problem in their lab. Just like the recent worldwide crisis, did Samsung send some test plans to customers to ask them help to test out the problem?


As per my IT experiences, I already tested what I should do and what I can do. I believe my tests and reports from another users. It is very clear that 10.12.1 crashes Macbook Retina 12" 2015 model.


Please don't just simply advise downgrade OS. Do you have any roll back procedure? Otherwise, this means we must erase and reinstall the older version OS. Did you consider that our Macbook is not a toy. We purchase it for work, for study, and have thousands & millions of data. Who pay us for backup & restore?


Thanks

Oct 28, 2016 8:36 AM in response to vanyue

vanyue wrote:



Please don't just simply advise downgrade OS. Do you have any roll back procedure? Otherwise, this means we must erase and reinstall the older version OS.

Please see macOS Sierra: Revert to a previous macOS version .


Did you consider that our Macbook is not a toy.

It is your choice if you want to upgrade one machine, or many, knowing that you have a problem.

We purchase it for work, for study, and have thousands & millions of data. Who pay us for backup & restore?

Backup and Restore is for your own safety, not the vendor's safety. In the link I posted, there are two which may impact you.

AppleSMC

Available for: macOS Sierra 10.12

Impact: A local user may be able to elevate privileges

Description: A null pointer dereference was addressed through improved locking.

CVE-2016-4678: daybreaker@Minionz working with Trend Micro's Zero Day Initiative

System Boot

Available for: OS X Yosemite 10.10.5, OS X El Capitan 10.11.6, and macOS Sierra 10.12

Impact: A local user may be able to cause an unexpected system termination or arbitrary code execution in the kernel

Description: Multiple input validation issues existed in MIG generated code. These issues were addressed through improved validation.

CVE-2016-4669: Ian Beer of Google Project Zero

Oct 28, 2016 9:21 PM in response to clonalvex

Hi clonalvex,


Thanks a lot for your great efforts. Also, I'm fully understand the painful on error testings and backup & restore (data & restore point).


In this thread, I'm afraid that Apple should have enough reports and customers' testing results for them to fix the problem which they created in the newest 10.12.1. They shouldn't wait or rely on customers to do more testings but they must work on their professional lab tests.


Re you issue on Windows auto recovery. I plug my Logitech Unifying USB receiver then I can use my Logitech wireless keyboard & mouse.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

BootCamp fails to start after upgrade to MacOS Sierra 10.12.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.