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Your Apple Watch must be signed in to iCloud to allow it to unlock your Mac.

My macbook pro (OS Sierra) stopped using my apple watch to sign in. I've tried reclicking "Allow your apple watch to unlock your Mac" in the Security and Privacy tab of the Systems Preferences; however, I keep getting a dialog box with this notice, "Your Apple Watch must be signed in to iCloud to allow it to unlock your Mac." My apple watch is signed into iCloud with the same iCloud account on my Mac and everything was working fine a few days ago.


Any suggestions?

MacBook Pro (Retina, 13-inch, Late 2013)

Posted on Oct 30, 2016 9:54 AM

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Question marked as Top-ranking reply

Posted on Feb 3, 2017 12:15 AM

Unpairing and repairing the watch did not help.

Here's what i've tried:

  • on Mac open System Preferences > iCould > Account Details > Devices Devices, select Apple Watch and click Remove From Account
  • restart iPhone
  • open Apple Watch app on iPhone
  • open General > Apple ID
  • I saw my Sign In button below my Apple ID
  • then i accidentally went back to General and after going to Apple ID again the Sign In button was not longer there!

Come on, Apple, you've got improve the quality control of software that you release!

57 replies

Nov 13, 2016 11:25 PM in response to Krakatos

Are you sure you still have to do security check? All my apple pay/wallet items do not require security check anymore. Just use iPhone to "scan" credit card and enter CVV and it's done. No more calling the bank to authorize and etc. I agree, still painful tedious but much easier than phoning in a call to BOA and etc.

Nov 21, 2016 10:55 AM in response to don montalvo

Remember when Apple's thing was that it all 'just worked'. Good times.


I'm currently having the same issue. I set everything up so the watch would unlock my MacBook Pro and it was fine for exactly one unlock. Then I got the same error message as you, literally about an hour after that first use.


Having checked that the watch was indeed logged into my Apple account, I tried restarting all my devices, but that didn't work. I'm now in the process of re-paring my watch, which is slow and not at all fun, to see if that fixes it.


Having experienced similar things with Apple Pay (worked once, has never worked again) it seems like Apple just really need to get their crap together.

Nov 27, 2016 6:08 PM in response to max091989

Same here. I posted in this thread about giving up getting this working, but lo and behold, I came back from lunch today and my iMac unlocked itself !?


The Mac hasn't been restarted since last week, and the only major difference I can think of is that my Apple Watch ran out of battery power over the weekend. However, restarting the apple watch had been part of my previous troubleshooting steps weeks earlier, and had no success.


Oh well. Happy user here.

Dec 15, 2016 1:43 AM in response to Mark Donovan

Exactly the same issue: I have 2 mac (MacBook 12 2015 & MacBook Pro Retina 2015) + Apple Watch 2 + iPhone 7 (all on latest OS / fully updated).


It all works for few days before it stops on at least one of the 2 mac.

Yes un-pairing and re-pairing the watch fixes it (albeit for a few days only) but it does take ages...


This is a BUG which makes the whole unlock with apple Watch function totally useless : when will Apple fix it ???

Your Apple Watch must be signed in to iCloud to allow it to unlock your Mac.

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